Quality Assurance Analyst Resume
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Irving, TX
OBJECTIVE: To obtain a position that will utilize my ability to prioritize and manage multiple tasks in a fast-paced team environment.
Work Experience
Confidential,Irving, TX 2012
Underwriter /Quality Assurance Analyst
- Evaluate a mortgage loan application and recommend if the loan can be approved.
- Verify the employment and income information valuate the borrower\'s collateral(s), and review his credit history before deciding.
- Possess comprehensive mathematical and analytical skills.
- Detail oriented with excellent research and decision making skills.
- Extensive knowledge of state, federal and government mortgage policies.
- Possess comprehensive communication and customer service skills.
- Familiar with theautomated systems used in loan underwriting.
- Ability to perform tasks accurately under deadline pressure.
- Provide Quality Assurance Reviews for reviews foreclosed loans, evaluate whether or not they were processed in accordance with HAMP, Proprietary Modification or other applicable program guidelines and requirements.
- Requires review of fully documented loan histories, imaged documents and information available from all sources to collectively determine if it validates the information used to make the home retention / loss mitigation decision.
- Complete Quality Reviews according to clearly defined requirements
- Ability to deliver high-quality, error-free work that is exact and complete by paying close attention to detail
Confidential,
Fort Worth, TX 2012
Chain of Title
- Review the collateral file for the original Note, Lost Note Affidavit (LNA), Note Endorsements, and Assignments as applicable.
- If the file contains the original Note or LNA and all required endorsements and assignments. I update WinCMSS accordingly with all contents within the collateral file.
- Create the foreclosure collateral package and have the package imaged to I-Vault. If there are documents missing from the file, update WinCMSS accordingly to enable downstream resolution efforts.
- Knowledgeable of warehousing and prepping collateral files.
Confidential,Richardson, TX
2011-2012
Mortgage/Foreclosure Specialist
- Knowledgeable of AS400, REO, Hamp, Titles, Foreclosures, Accounting, Litigation, Hamp and Reconciliation.
- Review and process default mortgage claims.
- Responsible for submitting claims accurately and timely.
- Also responsible for following up on payments received.
- Review closed loans for compliance with state laws, federal regulations and CMMC policies and procedures.
- Review multistate documents and resolves all problems.
Confidential,
Loretta Jennings Agency
Moss Point, MS 2009-2011
Administrative Assistant/Claims/Sales
- Track and maintain accounts of policy holders working closely with Mortgage Companies, Banks and Loan Companies with duel regard to confidentiality clauses mandated by State and Federal regulation governing Insurance companies.
- Team player detailed oriented and organized to perform multiple tasks.
- Collected payments on accounts and assist clients with questions in regards to their accounts.
- Processed bank applications for credit cards, auto and home loans as well as refinance.
- Processed account exceptions, returned checks, return check rejects and letters, account lookups, adjustments and data entry, and printing reports as required by client deadlines.
Confidential,Jackson Hewitt Tax Services
Pascagoula, MS 2004-2005
Receptionist
- Assist clients in the scheduling of appointments filing state and federal taxes for the 2004 Tax year.
- Assist in data entry and provided excellent customer service over telephone and in person to clients visiting office awaiting appointment with Tax Professionals.
Confidential,Jackson County Head Start Program
Pascagoula, Mississippi
2009-2010
Volunteer
- Worked as a Teacher’s aide working closely with children in the development phase to ensure the foundation of every child’s growth.
- I help the teacher prepare children entering into school at the Kindergarten level.
Education
Major: Data base Administration Technology
Certifications
- Global Employment Services, Incorporated
- Hazmat Services, Incorporated
- Course Completed inPascagoula, MS
- Certified Hazardous Waste Technician # 29 CFR 1910.120
- PEC/Premier Safety Management