Summary of Experience:

• 7 + years of Software Testing Experience for testing Client/Server and Web based applications.
• Performed functional testing on Iphone and Android for Charter Apps., so that Chater cable customers can manage their services through Iphone or Android.
• Done self Install testing for MTA/eMTA (Multimedia Terminal Adaptor) Modem of cable Internet, IP Phone (VOIP) and Television services. Create and Execute test cases in the Lab environment.
• Good knowledge on Functional Testing, Regression Testing, GUI based testing, Database Testing, Web Testing, Integration testing, Production testing and supporting Nights of Deployments for releases.
• Excellent in Requirement analysis, Testing strategies, Testing Approach, Manual testing methodologies, Test case writing, Test data preparation, Reporting, Test management, Defect management and in concepts of end-to-end project execution.
• Organization level SME in Cable Domain (Sigma Provisioning Systems, OSS/BSS systems, tru2way selfinstall, CedarPoint and Nortel PSP Soft Switches, CSG and ICOMS Billing systems).
• Expert in provisioning of HSD and VOIP and Digeo services on Residential/Commercial accounts with real devices like DOCSIS modems, MTA, Cable Modems, eMTA, Digeo Moxi, IVR, Acision VoiceMail etc systems. Good knowledge of Order Manager, BACC/RDU, Work Flow Console systems.
• Hands on experience in database queries (SQL queries).
• Involved in Preparation of Resource Tracking Sheet, Weekly Status Report and Traceability Report.
• Excellent understanding of QA processes. Involved in PreSales activities for Telecom/Cable domain testing projects.
• Worked on Agile methodology, V-model, Waterfall Model etc.
• Excellent Knowledge of SDLC, STLC and Bug life Cycle.
• Coordinating with various client personnel, onshore & offshore for faster defect resolutions.
• Leading, training & monitoring the performance of team members to ensure efficiency in testing activities.
• Creates Automated Test cases using Coded UI in Visual Studio 2010.

Academic Qualifications :

MBA, two years full time course from Rohilkhand University, Bareilly, India. Specialisation – International Business Post Graduate Diploma in Computer Programming, One year full time course from Agra University,Agra India. B.Sc. (Physics, Chemistry, Maths) from ST. JOHNS COLLEGE AGRA (Agra University, Agra , INDIA) with second division. Done QTP (Test Automation)course, duration 3 months from Noida, India. Technical Skills:

Management Tools

(TFS) Team Foundation Server, Visual Studio 2010, Quality Center 9.2

Automated Testing Tools

QTP 9.2, TFS Visual Studio 2010

Bug Tracking Tools

Quality Center 9.2, Clear Quest, Testopia, SBM Team Track

atabases

MS-SQL Server 2008, MS Access

Operating Systems

Unix, Windows98/ 2003/Windows7/ XP/Vista

Others

VSS, CVS, Share Point.

Mobile Application Testing

Iphone, Android for Charter Apps (Cable TV Industry)

MTA/eMTA Modem Testing

Testing for Cable TV , VOIP and Internet services.

Professional Experience

• Currently working Confidential, San Diego as QA Engineer (Medical Domain). Since November, 2011 to till date.

Current Responsibilities:

• Done a formal 5 full day training/workshop on how to work in Agile and PSI planning.
• Working in Agile as a Team Member. Attending daily scrum meeting.
• Tracking task and hours in TFS (Visual Studio 2010).
• Writing Test cases in TFS and linked them to MTM.
• Logging and Tracking the defects in Share Point and SBM (Team track).
• Creating / Learning Writing automated Test cases (Coded UI) using TFS.
• Using MS SQL 2008 for database verification.

Past experience: Organization1 Duration : Nov 2008 – Oct 05, 2011.

Confidential,. Noida, India.
Project : Charter Communication, USA. (Telecom Domain)

Role : Associate Test Lead.

Responsibilities:

• Performed API and functional testing on Iphone and Android for Charter Apps., so that Chater cable customers can manage their services through Iphone or Android.
• Done self-Install testing for MTA/eMTA (Multimedia terminal Adaptor) Modem of Cable Internet, IP Phone (VOIP) and Television services. Create and Execute test cases in the Lab environment.
• Performed black box testing of application
• Good Telecom Domain Knowledge.
• Good knowledge of Sigma Telephone provisioning system, validation in soft switches like Nortel and Cedar Point.
• Working experience on billing transformation testing.
• Working experience on real device testing at client site.
• Requirement Analysis and updating Use cases.
• Creation and Execution of Test cases for functionality.
• Data validation testing using MS-SQL Server 2008.
• Investigation of bugs, tracking and get closure on them
• Coordination with other teams(Dev, Systems) for closure of bug
• Give training/Seminars to the new joinees in the team.
• Quality Center: Reporting and Analysis. Creating Report Templates and Generating various reports for requirements coverage, Test Assets, etc.
• Preperation of various reports for the team like Daily status report for client, Resource tracking sheet, Monthly Client engagement reports.
• Direct Client communication.

Projects Handled in Charter Communicatios:

Project # BAC Upgrade 4.1
Confidential,
Role : Test Engineer and Onshore/offshore Coordinator
Team Size : 8
Scope : Charter Communications uses BAC system to store and track Mac Addresses of fake and real devices. BAC 4.1 Upgrade release is designed to promote the BAC/RDU application to the next version.

Project # Phone Web Manager
Confidential,USA
Role : Test Engineer and Onshore/offshore Coordinator
Team Size : 5
Scope : Scope of this project was to give access of tracking and managing the Phone services through Charter Email. Till now Charter was offering these services to their HSD customers. By this new application Telephone users can check their call Logs, voicemails etc and manage the parental control.

Project # Customer Communication Suite (CCS)
Confidential,USA.
Role : QA Analyst (Onsite team member and coordinator)
Team Size : 5
Scope : CCS project is an initiative to provide all the Charter.net and Charter.com services at one place with the addition of enhanced services. Name of product is Charter Email.
Work Location: India / USA
Achievement: received the Charter Excellence Award for outstanding performance in this project.
Other projects with Charter Communications:

• NDPO Phase II
• Sigma 4.2
• Acision Upgrade
• Converge CPE
• Tru2Way Self Install
• MultiEMTA Vendors
• OSS Portal Phase 1

Organization2: Duration : April 2008 - August 2008

Project : Test Asset Management for Mitchell Medical Projects
Confidential,USA

Role : Quality Assurance Engineer

Responsibilities:

• Quality Center, Administration and Configuration
• Provide Training on Quality Center usage
• Creation and Maintenance of various Projects and databases in Quality Center
• Creating Structure for writing Requirements for Decision Point product (Analyzable and GUI)
• Creating Structure for Test Plan and moving test case from one quality center database to another
• Reporting and Analysis. Creating Report Templates and Generating various reports for requirements coverage, Test Assets, etc.
• Coordination with other teams (QA, Automation, Development, HIM, Product Management) for understanding product nature and categories
• Suggestions for enhancement.
• Creation, Execution and maintenance of automation scripts

Bug Tracking Tool: Quality Center 9.0, Team Track,

Organization 3: Duration : Jan 2008-Mar-2008

Project : TV of America (TVOA)
Confidential,USA

Role : Quality Test Engineer (Functional & Compatibility)

Responsibilities:

• Performed black box testing of application
• Performed regression testing of application
• Creation and Execution of Test cases for functionality
• Investigation of bugs, tracking and get closure on them
• Coordination with other teams(Dev, Systems) for closure of bug
• Suggestions for enhancement.
• Give training/Seminars to others for new features.

Bug Tracking Tool: Saber

Organization4: Duration : June 2007 - Dec 2007

Project : Xcelsius, Business Intelligence System
Confidential,CA- USA

Role : Quality Test Engineer

Responsibilities:

• Analyzed system requirements for preparing test cases
• Involved in preparation of test scenarios and test cases
• Performed Black Box testing, Functional and System testing, Regression testing of application
• Creation and Execution of Test cases for New functionality
• Investigation of bugs, tracking and get closure on them
• Responsible for generating reports for testing
• Coordination with other teams(Dev, Systems) for closure of bug

Environment: Windows XP, Windows Vista, SQL Server