Sr. Quality Assurance Analyst Resume Richmond, Virginia - Hire IT People

SUMMARY

Mr. Doles has been in the Information Technology industry for over 30 years, starting in computer operations, being promoted through the ranks to management, then moving to Quality Assurance. At Overnite Transportation he spent 10 years as the Computer Operations Supervisor. His previous supervisors characterize him as someone with high standards who strive to get the job done right the first time and works well with little supervision. Later he became a tester for 7 years after establishing the first QA function for the company. He developed standards and procedures, wrote and executed test plans, and brought in additional QA analysts for their environments using Oracle and SQL
He is currently a Quality Assurance Test Lead for Capital One Services where developing test plans and executing manual and automated tests in UNIX and SQL environments are part of his duties.

TECHNICAL SKILLS

UNIX, O/S, DOS, VM.MVS-XA.OS2, Windows, IBM Tape Drives, 3211, 3203, 4348, 4345 Printers, 3800 Laser Printer, 3340 and 3380 Disk Drives, 3205 Card Reader,CICS, VTAM, Omegamon, FERST, TSO, ICCF, NCCF, ISPF, UCC7, Microsoft Excel, Microsoft Word, Microsoft Office, PowerBuilder, Lotus Notes, Lotus Organizer, Schedule Publisher, Microsoft Word, Excel, Power Point Access. Test Director, WinnRunner, Windows 95, 98, XP,

PROFESSIONAL EXPERIENCE

Confidential, Richmond, Virginia
Sr. Quality Assurance Analyst - May 1996 To Aug 2011
Developers submit test scripts. Scripts must be run through QA process of unit, integrated, system testing and/or Deliverable Acceptance Testing (DAT) using a production like testing areas. Code is returned to developers for correction when errors are found. Errors logged into defect tracking application. When scripts are correct, code is moved to the staging area for User Acceptance Testing. Assist Integrated Test Group with user testing. Supply test data to the user groups based on requirements and assist users with development of test plan. Develop high level test plans for large projects. Create test cases using Test Director and execute test manually. Create automated scripts using WinRunner when applicable. Execute DAT for all Capital One (Secure Card) Off-Shore projects. Available for assistance while code is in user test area. Maintain and update all test areas. Move code from test area to staging area for production implementation. Record monthly measurement report from QA Log for management based on Customer, Priority and Type. Conduct tests using Oracle database and SQL language on UNIX platform. Lead testing efforts for all Secured Card, GRC and AML Actimize projects. Train users, testers, and other groups on Secured Card and GRC applications, data, and test structures. Test and coordinate rollout of Secured Card front-end GUI (SCMaint) to user community. Validate all GRC front-end GUI changes. Verify all workflow changes for Actimize front-end system

Systems: Secured Card
Profit
Helix
GRC
Actimize
AML

Confidential, Richmond, Virginia
Senior Quality Assurance Analyst - October 1990 To April 1996
Development new Client/Server and Mainframe systems testing procedures that validated all developed screens, functions, processes and documentation. Defined and developed Policy, Standards and Procedures for database testing. Tested Computer Based Training (CBT) courses developed by applications. Validated all system requirements and assisted users with test case, test plan, and user interface testing. Assisted with User validation of all developed changes

Confidential, Richmond, Virginia
Computer Operator To Supervisor - October 1978 To October 1990
Managed computer operations, tape library, and supervised 3 operations shifts. Executed operations duties when needed and assisted other departments with operational procedures.

Confidential, Richmond, Virginia
Computer Operator To Senior Computer Operator - August 1977 To September 1978
Operated 370/125 DOS/POWER IBM mainframe computer. Supervised one night shift operator, built JCL for on-line terminals to transmit data to main office. Handled all stock orders for data center.

Confidential, Richmond, Virginia
Computer Operator To Lead Computer Operator - February 1975 To August 1977
Operated 370/145 DOS/POWER IBM mainframe computer. Supervised midnight shift of one operator, one data control clerk and two keypunch operators. Processed all orders for Richfood stores.

Confidential, Richmond, Virginia
Computer Operator Trainee To Computer Operator - April 1974 To February 1975
Operated 370/145 IBM O/S mainframe computer.

EDUCATION

Certificate - Management Development (graduated Cum Laude)

TRAINING

World Class Quality Relational Database Concepts
DB2 Concepts and Facilities Introduction to PC Hardware & Software
Systems Testing & Quality Assurance Techniques Software Testing, Analysis & Review (Conference)
Test Director Mercury WinRunner
Agile Testing Processes

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Sr. Quality Assurance Analyst Resume

Richmond, VirginiA

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