SUMMARY

• SIX years experience in software industry, focusing into Software Quality Assurance.
• Excellent technical writing skills with experience in developing user manuals, test plan, test cases and test status reports.
• Experience in prioritizing and scheduling all relevant test efforts and coordinating deadlines with QA analysts as per the overall project schedule.
• Proficient in Functionality, Performance, Load, Stress, Volume and Regression Testing, Data-Driven, Data Validation, System/Integration Testing, End-to-End and User-Acceptance Testing.
• Expertise in Manual Testing and developing test scripts for Automated Testing.
• Proficient in the requirements and implementation of the Health Insurance Portability and Accountability Act (HIPAA) and Medicaid Insurance Claims adjudication, payment processes and claims processing.
• Experience with Skill Test.
• Worked on software applications including Client / Server, Stand-alone and Web-based at different phases of the Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).
• Strong analytical and logical techniques, presentation skills and leadership qualities with emphasis on individual and team effort backed by good communication skills.
• Strong SQL skills with experience in database testing and data warehouse projects.
• Experience HP/Mercury Test Director/QC (test management and defect tracking software) and prepare daily, weekly and monthly strategic bug reports.
• Dynamic team player who is consistently motivated toward success and completion of projects.
• Ability to multitask and work on more than one project concurrently.

TECHNICAL EXPERIENCE

Operating System: Windows, UNIX, MS DOS
Languages: C, C++, Visual C++, MATLAB
Databases: ORACLE, MS ACCESS, MS SQL, TOAD, PL/SQL
Testing Tools: Quick Test Pro, Load Runner
Defect Tracking: Test Director / Quality Center, Clear quest, Bugzilla
Other packages: MS Excel, MS word, MS Power Point, Requisite Pro

PROFESSIONAL EXPERIENCE

Period:August2008 to May 2009
Client:Confidential,Baltimore, MD
Title:Sr. Test Engineer
Tools:Windows, HL7, Epic Suite - Cadence, Radiant, ADT/Prelude, Resolute, EMR, Epic Care, Visio, Excel, Word, PowerPoint, Quality Center, QTP

Working as a Sr. QA Tester at Confidential, in a project to implement a new billing interface for Lab charges (Revenue Cycle Enhancement Project) in lab setting.

Responsibilities

• Analyzed requirements, coordinated with Business units; analyzed Functional specifications, data flow charts, business rules and logics
• Developed detailedTest Plan,updated and managed them using Quality Center.
• Conducted review meetings for test cases, user scenarios.
• Performed manual testing to verify the integration between Epic Resolute, Epic Care and Sun quest lab system.
• Developed test cases to validate the Sunquest billing andEPIC interfaces for charge messages.
• Managed preparation and execution of Functional tests and conducted RegressionTest ProcessesandTest Cases.
• Validated HL7 messagescoming through Sunquest billing and resultinterface to EPIC.
• Performedworkflow integration testingincluding severalEpic modules, Resolute, Epic care, Bridges.
• Defined test flow for Business Users for testing forsign-off purposesduringUser Acceptance Testing (UAT).
• Experience with SQL , Windows OS and Skill test
• Developed and executed test cases to validateHL7 interfacesbetween application modules.
• Updated test environment with latest builds, troubleshoot compatibility issues.
• Verified batch jobsand data flow.
• Environment setup forUser Acceptance Testing(UAT).
• Tracked defects, compiled test results, reviewed change requests and formulated test coverage reports.
• Reported defects / issues , created status reports and track them through resolution, regression testing and deployment.

Period: February 2007 to July 2008
Client:Confidential,Baltimore, MD
Title: Sr. QA Engineer
Tools: Windows, UNIX, Z/OS, COBOL/DB2/JCL, JAVA, JSP, HL7, VB Script, XML, Epic Suite - Cadence, Radiant, ADT/Prelude, Resolute, EMR, Epic Care, Visio, Excel, Word, PowerPoint, Quality Center, QTP

Worked as a Sr. QA Engineer atConfidential, in a project to implement EPIC modules to put a totally electronic medical record system into an acute care setting.

Responsibilities

• Requirement Analysis, Coordinate with Business units; analyze Functional specifications, data flow charts, business rules and logics
• Develop detailed Test Plan, update and manage them using Quality Center.
• Manage multiple project repositories for test assets, develop and maintain test cases and test scripts.
• Conduct review meetings for test cases, user scenarios.
• Performed manual testing to verify the integration between Epic Cadence, Prelude , Radiant, Epic Care and legacy applications.
• Develop test case to validate the KP and EPIC interfaces such as ADT, Radiant, Epic - Chart Tracking , EPIC - Chart deficiency, and Security for ADT, Orders and EDinpatient.
• Managed preparation and execution of Functional tests and conducted Regression Test Plans, Test Processes and Test Cases.
• Developed various test scenarios for ADT Inpatient Phase 1 for differentConfidential, facilities.
• Validated HL7 messages coming through different interfaces to EPIC.
• Worked withConfidential, Legacy systems - Database , Financial and Transcription Systems for testing purposes.
• Performed integrated workflow integration testing including several Epic modules.
• Defined test and defect metrics for Business Users for testing sign-off purposes during the User Acceptance Testing (UAT).
• Developed and executed test cases to validate the HL7 interfaces between application modules.
• Automated the GUI, Functional and Regression Test cases using QTP.
• Developed Test scripts (VB scripts) in QTPwith necessary verifications and error handling.
• Developed reusable VBS functions and share among the team members.
• Updated test environment with latest builds, troubleshoot compatibility issues.
• Execute various Server side processes / batch jobs and verify data flow.
• Setup environment for User Acceptance Testing (UAT).
• Tracked defects, compiled test results, reviewed change requests and formulated test coverage reports.
• Reported defects / issues , create status reports and track them through resolution, regression testing and deployment.

Period:September2005 to December 2006
Client:Confidential,Point Richmond, CA
Title:Sr. Test Engineer
Environment:Windows NT/2000/XP, Sun Solaris, WebLogic, Tuxedo, JAVA, JSP, ORACLE, TOAD, LDAP, PERL, Quality Center, QTP, Load Runner, Clear Case, Requisite Pro, MS EXCEL

Confidential, offers a variety of innovative health care plans including HMOs, PPOs and others to meet the unique needs of companies. Senior Quality Assurance Specialist is to monitor the adherence to quality assurance standards and test business logics for all Health Net information systems.

Responsibilities

• Analyze the use cases, flow diagrams, and change requests.
• Study the test plans , create/update test cases for various business functionalities and UI features.
• Conducted functionality tests, analyzed and documented the results.
• Reviewed the transactions, business processes, workflows, interfaces to enterprise data warehouse and web services.
• Managed the test cases in MQC repository.
• Identified and grouped the test cases for automation.
• Enhanced and extended the existing automation framework (QTP / Quality center) to products currently tested manually.
• Developed QTP scripts to capture the user actions, appliedparameterizationand conducted data driven tests.
• Executed batch process and verified the data mapping, data feeds, file formats (XML), HL7 messages and acknowledgements, and compliance to HIPAA guidelines.
• Conducted data driven tests and validated data dependent functionalities.
• Prepared and submit periodical reports which contains the miles stonesachievedto the project management.
• Analyzed the change request , new patches and accordingly update the test cases and test data to provide test coverage.
• Performed Regression tests on web transactions , online account management tools and batch processes, analyzed the log files to identify the failed jobs and identify the bottlenecks.
• Tested EDI transaction on Claim (837), Certification Request (278), Payment processing (835) and its integration with legacy applications.
• Validated and verified EDI formats and its integration with various data sources, complying with HIPAA regulations.
• Mentored team members on Requirement mapping, test approach, QTP and Automated Testing Process.
• Gathered test results, analyzed and prepared reports.
• Logged the defects in Quality Centerand generated various test status reports.

Period: March3004 to August 2005
Client: Confidential, Milwaukee, WI
Title:Sr. QA Test Engineer
Environment:Windows, Linux, J2EE, JAVA, JSP, XML, XSLT, XML Spy, Oracle, Quick Test Pro, Test Director, MS Office

Confidential, is a Windows based imaging application that is designed to meet the needs of a wide range of medical specialities that deal with images and image analysis. The user has the option to query multiple devices for images, retrieve them, analyze them and make annotation on them for later review by specialists. The application is built around the DICOM standard and follows the best practices used in the medical community.

• Interacted with the Technical Leads and Developers, Business Analysts to evolve the functionalities, workflow and business transactions.
• Formulated QA documents and tracked the requirement changes and test cases.
• Analyzed the business rules; developed test scenarios to validate the implementation.
• Studied the change requests, enhancements, business logics and developed test cases.
• Categorized the test cases, test data and maintainedseparatetest sets to execute various real time transactions.
• Managed the test assets in Test Director Repository.
• Executed test cases to validate the implementation of business logics, customization of UI forms.
• Tested the application interfaces to PACS and adherence to DICOM and industry standards.
• Build and execute SQL queries to verify the data updates to various tables and ensure data quality and integrity.
• identified and grouped test scenarios for automation and created QTP action scripts (VB scripts) to simulate user actions.
• Developed Test Scripts based on automation framework settings and implementation of QTP Scripts.
• Managed reusable actions, VBS functions and recovery manager and executed regression test sets.
• Managed the objectrepositoryand handled the class mapping for custom with objects in QTP.
• Performed data driven tests and validated data dependent functionalities andbusinessrules.
• Used TD to report issues andworked closelywith the DBAs and Developers.

Period:August 2001 to September 2003
Client: Confidential,New Delhi
Title: Business Coordinator

• Participated in Design walk-through with Subject Matter Experts to baseline the Business / Systems Architecture
• Designed in Visio to carry out the business modeling and object modeling effort to develop the busines architecture for the application for rapid and controlled Application development.
• Gathered information from client, analyze and produce the interface specifications.
• Created Business Requirements Documents and converted into System requirement specifications.
• Reviewed the Rational Rose Use Cases & develop the Test Cases to cover normal flow, alternate flow and exceptional flow.
• Reviewed and approved Test cases, Test data and Test Procedure to verify the functionality and correctness & efficiency of business process.
• Performed extensive back end tests and validated the triggers and procedures (SQl & PL/SQL) to verify the back end functionalities.
• Responsibility also included development of operational procedures, integration processes and us