Qa Tester Resume
Manhattan, NY
Summary:
Over Seven+ Years of experience in IT industry with 6 years in Quality Assurance Testing and 1 year in S/W development
Experience in planning, developing and deploying test strategies for large-scale Web,client/server and Multi/n-tier applications systems
- Automated experience using QuickTestPro, LoadRunner, Win Runner, Test Director, clear quest and had intensive experience in Manual testing.
- Proficient in writing Test Plans and Test Cases for both Manual and Automated Testing and Experience in writing test scripts using TSL, Vuser scripting and VBScript languages.
- Extensive experience in Black Box and White Box Testing, Unit, Functional, Integration, Regression, User Acceptance, Volume, System Level Load and Stress Testing
- Expertise in testing CRM Applications,Web based Applications using Siebel 7.x, ORACLE , JAVA, JSP, EJB, XML, BEA Web Logic 8.1 / 7.x and IBM Web Sphere 5.x ,. NET, C, C++ and UNIX Shell scripting.
- Experience as use case analyst in reviewing and editing proposed guidelines for object oriented analysis and design using the UML.
- Aware of the SDLC and QA methodologies like waterfall and spiral process
- Experience in using LoadRunner for monitoring the system resources, server performance and identifying the bottlenecks under heavy load
- Work experience in Financial,Pharmaceutical, Communication and Insurance industries
- Good team player and also have ability to work independently in a time sensitive environment
- Good organizational and communication skills, with the ability to express technical concepts verbally and in written
Automation Tools: QuickTestPro 9.2/9/x, Test director/ Quality Center 8.0, LoadRunner 8.0/9/0, PVCS Tracker, Rational Unified Process (RUP), UML.
Languages: Java 1.3/1.4, C, C++, VB, SQL, PL/SQL, Perl
Internet Technologies: EJB, Servlets, Swing, Applets, JSP, JAVA WSDL, TCL, Scripting, JSP, XML, JavaScript, HTML, ASP .NET
GUI Tools: Oracle Forms , Reports , IDE's , TOAD
Application Servers: Web Logic 8.1, IBM Web Sphere 5.x,
TIBCO, Apache Tomcat 5, Oracle Application Server
Databases: Oracle 10g/9i, SQLServer 2000, Sybase, MYSQL and MS Access.
Operating Systems: Windows 2003/NT/XP/2000, Unix
CRM/ERP: Siebel Tools 7.5.3/7.8, Suite of Products (Siebel Sales, Service, Call Center and eBusiness Applications), Oracle Financials 11i
Professional Experience:
Lincoln Financial Advisors Jan '07 to Till date
Sr.QA Tester
Confidential
Lincoln Financial Planners will be using the online reporting solutions to view and manage the client's portfolios. These reporting tools will enhance the productivity and flexibility of Financial Planners to effectively manage the client portfolios by taking right investment decisions that fit according to the client's requirements and risk tolerance.This application has Planner oriented tools, Planners will be looking at various financial reports on the web and take the necessary decisions to manage a successful and satisfied client portfolios using these tools. The plan is associated with planner, adviser and client. There are internal modules of the application like POR, Manual Accounts, Life Insurance and eLSPT all these Independent applications are integrated with Portal and CRM Applications.
eLSPT :
Lincoln Financial Advisors is a Wealth Management firm. Lincoln Financial Planners are using the eLSPT application to create solid financial plans for their prospective clients. This tool is very helpful for them to create, maintain and customize financial plans for High Net worth Individuals. Using this tool planner visualizes the performance of the existing plans and estimates the feature growth using various key analysis reports based on Monte Carlo Analysis, Financial Conditional Modeling techniques.
POR :
This tool is seamlessly integrated with other Lincoln application such as CRM and Planner Online Reports. This tool has extensive reporting and charting capabilities. These reporting tools will enhance the productivity and flexibility of Financial Planners to effectively manage the client portfolios by taking right investment decisions that fit in the client's requirements and risk tolerance. Planners will be looking at various financial reports on the web, and take the necessary decisions to manage a successful and satisfied client portfolios.
.Responsibilities:
- Involved in reviewing and updating functional and business requirement docs.
- Designed Test plans and Test cases for testing the application.
- Involved in several meetings to solve the Critical Issues with Developers and Business Team.
- Involved in Manual testing of different mortgage calculators
- Performed front end as well as back end testing for various production Issues
- Ability to develop and execute effective Test strategy plans for quality management
- Manual testing of different mortgage tools.
- Used Lincoln Track IT tool as a test management tool and web defect manager to report defects found during testing Cycle.
- Involved in manual testing of Independent applications.
- Involved in Unit Testing, System testing, UAT and integration testing.
- Worked with other groups such as CRM (Planners Group) and FAST team
- Involved in designed a frame work automation with QTP.
- Involved in automating several project using QTP.
- Knowledge in performance & scalability analysis, testing and tuning.
- Attends the kickoff meetings to understand the project and scope and prepared the test cases.
- Communicate and co-ordinate with project team for the test execution
Environment:
Manual Testing, QTP 8.2/9.x, Load Runner 9.x, JAVA, J2EE, UNIX, XML,.NET, XML, SQL, VB script, MS - VSS, TOAD, Support Process Tracking tool, Web services, Quality Center, SQL Sever, Main frames,Oracle 10g.
Confidential, Manhattan, NY. July '06 to Dec'06
QA Automation Developer
Guardian is one of the largest mutual life insurance companies in America, with 147 years of experience in providing diversified financial solutions, including life insurance, disability income insurance, retirement services, employee benefits, and investments. The Claims Process Redesign project will address streamlining and automating the claim workflow processes for the Medical, Dental, Life and Disability units. These Claim processes begin when a customer (e.g., provider or member) submits a claim, and spans through the internal processes of data capture, adjudication, and communication of the claim payment or rejection to the Customer.
Responsibilities:
- Analyzed Business Requirements and Use Cases in Rational Requisite Pro.
- Involved in Both Automation and Manual Testing of the application.
- Created manual Test Cases/Scripts for GUI and Business Rules in Rational Manual Tester.
- Verified the different Routing Rules based on the Claim Number Sequence.
- Created Automated Test Scripts in Quick Test Professional.
- Followed Data Driven Approach for creating the QTP Scripts.
- Created .vbs files/Function Libraries ie.RBC's(Re-usable Business Components)
- Created a Regression Test Suite using QTP Scripts.
- Created the QTP Scripts to run against Dev, SIT (System Integration Testing) & UAT.
- Worked with different API's like Excel, Database, for that created Excel Object, ADODB Object, and File System Object.
- Created QTP Test Scripts and enhanced the same with VB Scripting for validating the entire user's access to all the environments based on the security roles.
- Extensively enhanced the QTP Scripts with VB Scripting for Loading the Test Data at run time and reporting the results in Excel Sheets at run time.
- Responsible for running the Daily Runs of Claims BPR QTP Regression Test Suite.
- Reported the Daily Run results to the whole team, which includes the Excel Sheets with QTP Results.
- The report also includes Defect Dashboard which contains the currently opened Critical & Major Defects details and the defects graphs by severity and priority, Defects found vs. Kill rate where the higher management was interested in.
- Load Runner 8.1 was used for Load, Performance & Stress Testing.
- Created the Vuser Script in Load Runner Vugen and enhanced & debugged the same through transaction points, parameterization & correlation.
- Designed test scenarios in the Controller for the application under test and executed the scenario by connecting to various Load Generators located at different geographical locations.
- Analyzed the results through Average Transaction Response Time, Hits Per Second, Throughput using Load Runner 8.1.
- Load Runner Results helped admins to decrease the Transaction Response Time by fine tuning the Cache Server.
- Defects were opened in Quality Center
Environment:
Manual Testing,QuickTestPro 8.2, LoadRunner 8.1, Quality center, .NET, Java, XML, TOAD, SQL, MS Office, Unix, Windows 2000, Oracle 10g, IBM DB2.
Confidential, PA Nov '05 to De c'06
Sr. QA Analyst
Confidential, is the largest cable television company and the second largest internet service provider in the United States. MMS (Menu Management System) is an application, accessible via a Web browser, which enables authorized people to specify the structure and properties of the VOD (Video On Demand) Navigation Menu.
Responsibilities:
- Responsibilities include providing Quality Assurance services.
- Involved in the requirement and use case analysis to update it.
- Developed Test cases based on the Use Cases.
- Mapped Test Cases to Use Cases for traceability matrix.
- Involved in the P & SV (Process & System Validation) testing (This is the prior stage to UAT) and worked closely with the Business and Functional Analysts and logged defects into Test Director and helped in resolving critical issues.
- Involved in the process of Knowledge Transfer and Training to the client side employees and thus helped them understand the complete end to end testing scenarios
- Created Automated test scripts using Quick Test Professional 9.2
- Created a Regression Test Suite using QTP Scripts.
- Automated all the Validations in the MMS using Quick Test Professional.
- Also validated all the market properties, market blackouts, promo's using QTP.
- Validated MMS produced Reports which includes Menu Layout Report, Category Update Report.
- Defects were logged and tracked using Quality Center.
- Developed Automated test scripts for functionality testing using QTP
- Involved in the Integration Testing, System Testing, UAT Testing andRegression Testing
- Prepared Test Casesand Test conditions based on the Functional Specifications and Technical Design Documents
- Worked with Oracle and performed Load testing on standalone Java application
Environment:
Manual Testing, Quick Test Professional, Test Director, Merant Tracker, Clarity, Java, .NET, VB Scripting, Web Logic, Oracle, Unix.
Confidential, Franklin Lakes, NJDec'04 to Sep'05
QA Consultant
Description:
Confidential, is a leading pharmacy benefit manager (PBM) with the nation\'s largest mail order pharmacy operations. Medco assists its customers to moderate the cost and enhance the quality of prescription drug benefits provided to members nationwide. Ensuring that millions of Americans have access to affordable, high quality prescription healthcare is more than our business - it\'s our calling. EXPERTxT™ Advisor-In support of Client-facing teams (i.e., Account Management) and an increased focus on Client intimacy across the enterprise, we developed a new consultative web-based software tool called EXPERTxT™ Advisor. The design will include performance Metrics and related alerts, retrospective client-specific plan experience and analytics, rules-based logic and extensive modeling capability.
Responsibilities:
- Analyzed business needs user requirements and specifications.
- Execute SQL queries on SQL server for Database Verification.
- Documented Test cases and test plans for various screens of the application.
- Formulating changes and performing tests to assure functionality of application according to the Business standards.
- Performed Positive, Negative, Regression and System Testing.
- Performed GUI testing on various screens on different operating systems and browser combinations.
- Involved in Testing of Data conversion from release to release. Tested database Objects using SQL script and UNIX commands.
- Involved in testing of application release by release by using Testing Techniques.
- Developed automated scripts using Win Runner for performing Regression testing.
- Measured the response time at different points in the Siebel application using LoadRunner.
- Configured and Monitored Scenarios for Performance/Load Balancing tests.
- Worked with Siebel-Web protocol and performed Load testing on standalone Siebel application.
- Conducted performance testing of the applications by generating scripts using LoadRunner.
- Generated Transactions reports for failed Vusers and analyzed the failures.
- Involved extensively in testing the Siebel Adapters integration manually.
- Involved in testing Siebel UI Components like Accounts, Contacts, Opportunities, Orders and Invoices.
- Performed and Developed automated test scripts for functionality testing using Win Runner.
- Developed LoadRunner scripts for Web applications.
Environment:
Siebel Call Center 7.0, QTP, Clear Quest, Load Runner, UNIX, PVCS, Oracle, Clintrial Integrated Solution (CIS), Crystal Reports.
Confidential, Jan'04 to Nov\'04
- Programmer/Tester
Visual components and visualcalc.com
This web site is purely Java based and as series of Visual calculators. The Visual calculators are related to different areas like savings and taxes, retirement planner or Estimation Planners. Visual calculators dynamically allow you to evaluate several scenarios by using what if analysis.and also allows you to intuitively understand the impact of various factors. Depending on the calculator you chosen, you may also change your earnings or taxes to get an immediate feedback about what is changed and what does not. Some of the calculators are Loan Calculator, Auto Loan Calculator, College Planner, Retirement Planner, CD Laddering, Break even Analysis and Blended mixed rate Application and Tax Withholding Estimator. From these applications we can make the calculations like different loan amounts and different interest rates and different estimations by using different planners like Rent or Buy Planner or College planner.
Responsibilities:
- Involved in Coding , development and testing of different frames .by using HTML and APPLETS.
- Involved in Designing and testing of different frames with help of Applets, HTML and JSP.
- Analyzed total Structure and developed new Classes using core java.
- Involved in Manual testing of different mortgage calculators
Confidential, July'02 to Dec'03
Programmer/Tester
Confidential
The ITCAS was developed for ITC ltd. This application consists of four modules Stock maintenance, Sales, Payroll and Financial accounting. I was involved in Stock maintenance and Sales modules. These modules keep track of outgoing and incoming consignments, monitor sales and billing of local offices and collection centers, monitor credit and cash sales in the region. Java, Jdbc and Servlet's were used in the project in order to perform database operations.
Responsibilities:
- Involved in system study and design documents for different modules of the application.
- Developed the front end screens using html, dhtml , Jsp and script languages
- Participated in the requirements review process that involved meeting with the business analysts and end users
- Wrote stored procedures in PL/SQL to do data validation and test data migration
Environment:
C, Java, AWT, Jsp, VB Script, Java Script, Oracle 7.3, Windows95.