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Quality Manager Resume

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Kingsport, TN

Qualifications Summary

To expand my career as a Quality professional with over twenty years of extensive experience in quality assurance and quality control inspection, analytical, destructive, non-destructive testing. Along with statistical process control, ISO 90001:2008 implementation while abiding by strict government(s), customer and product specifications. Brings value to the company through strong leadership, commitment, quality oriented and implementation. I have the training and certifications to be a team member and also to contribute individually.

Areas of Experience

ASQ Certified Quality Technician | United States Federal Test Methods for Textiles
ASQ Certified Quality Inspector | ASTM, ANSI, MSST and NASTA Specifications
ASQ Certified Quality Improvement Associate | Destructive/Non-Destructive/Analytical Testing
ASQ Certified Quality Process Analyst | Document Control/ Record Retention/Technical Writing
ISO 9001-2008 Lead Auditor /Management Representative | Management/Supervision/Purchasing Standard Operating Procedures | Assessment Reviewing Facilitation and Implementation | Corrective & Preventive Action/Root Cause Analysis
Process Analyzing/Improving | Statistical Process Control
Environmental Quality Coordination

Professional Experience

Confidential
October 2009 - Present

QUALITY MANAGER

Evaluate and improve process of production. Monitor and perform daily laboratory testing duties along with evaluating field samples from contractors while abiding by ASTM and international standards & specifications. Maintain all calibration schedules on laboratory and production equipment. Analyze and test incoming raw materials. Provide certificates of analysis to customers from outgoing products and issuing field reports from contractor samples. Assist in research, design and development duties. ISO 9001-2008 Management Representative implementing ISO 9001-2008 standards and adhering certification requirements in eight months.

Confidential, Kingsport, Tennessee
July 2009 - October 2009

EXPLOSIVES FINISHING TECHNICIAN

Prepares, inspect and test products throughout process for packaging prior shipping to different departments and customers.

Confidential, Bristol, Tennessee
August 2008 - June 2009

CERTIFIED QUALITY TECHNICIAN (ASQ)

In-process test continuous plastic extrusion and injection molding profiles (parts) for critical dimensional specifications on blueprints using go, no go gages, calipers, micrometers and other various test equipment, along with visual cosmetic inspections. Test profiles for windows AAMA (American Architectural Manufactures Association) specifications.

Perform daily process audits of all production lines and company systems audits for verification of the customers specifications are being met, while implementing and facilitating new quality procedures.

Assist Research & Development with drafting and design.

Confidential, Church Hill, Tennessee
April 1992 - May 2008

QUALITY MANAGER

Directed and coordinated the development and implementation of strict security measurements to numerous government(s) using data control to drive measurable quality improvements of woven/non woven coated passport, book cover and lamination packaging materials.

Responsible for management of QA/QC testing laboratory of security coated products and seven employees.

Perform destructive/non-destructive and analytical tests on over thirty seven governments security cloth/non-woven (paper) coated passports to their specifications along with book cover and other industrial coated products to ASTM, ANSI, MSST and NASTA specifications.

Provided Certificates of Analysis and assisted document control also procedure writing.

Accomplishments:

  • Implemented the Gretag-Macbeth/X-Rite color matching software system for shade matching and reducing off-shade complaints of dyed and coated products by 50% in 1 year.
  • Customized and implemented in-process test reports for all passport customers' traceability and products with government(s) specifications resulting in a total root cause analysis of problems during production.
  • Six Sigma Lean Management.

Education

ASQ Certifications adhered

ASQ Certified Quality Technician 1996.
ASQ Certified Quality Inspector 1997.
ASQ Certified Quality Improvement Associate 2000.
ASQ Certified Quality Process Analyst 2007.
ISO 9001-2008 Lead Auditor 2010

State of Tennessee WorkKeys Gold Certification.

Volunteer High School, Graduating Class of 1988, Church Hill, TN

References upon Request

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