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Quality Assurance Resume

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Raleigh, NC

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Profile

A well rounded manufacturing professional who can work in with users and managers with ease. Experience with a vast amount of software programs. With a technical background and a very charismatic personality, I have no trouble making a connection with all levels of staff. Engineering support and Quality background have given me the understanding of the importance of Engineering Changes and the buy in of multiple departments before implementation.

Education

Bachelor of Science in Business Administration, 1995
Associate of Science in Electronic Engineering, 1981

Skills

Electronics background; Manufacturing from Entry Level Assembly to Technical Engineering, including Quality Assurance, Industries include Military, Medical, and Consumer products; Microsoft training; Taught Electronics at a Tech HS; Ability to touch type to approximately 35 wpm; Measurement, Controls and Automation Certified for Inside Sales;

Work Experience

2010 to Present
Confidential, Holliston, MA
Technical Support Specialist

  • Customer Support for digital panel meter mfg.
  • Answered customer questions when using our products in the field and talked them through setting them up and programming when necessary
  • Sales Support
  • Took orders, provided detailed quotes, assisted customers when choosing products and inquired about potential future opportunities
  • Technical Support
  • Processed returns from issuing RMA to closing in the accounting software program as well as trouble shooting and repairing returned products.

2008 to 2010
Confidential, Hopkinton, MA
Quality Assurance

  • Incoming mechanical inspection for start-up manufacturer of Lithium Ion batteries
  • Source inspector as needed, going to vendors to inspect product before taking possession

2000 to present
Self-Employed
Owner/Sales

  • Ran advertising business out of the house full-time for 2-3 yrs beginning in 2000
  • Part time direct sales with AVON predominantly until 2008
  • Currently part-time Miche bag representative

1998 to 2000
Confidential, Hopkinton, MA
Engineering Technician

  • Engineering support for Start-up medical device company
  • Assembling, testing, prototype building and anything that needed to be done to help the team

Activities

Measurement, Controls and Automation Sales Professional
Board Member of the Milford Performing Arts Center

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