PROFESSIONAL SUMMARY:

• Around 6 years of experience in Software Quality Assurance and QA implementation testing Web-based Applications.
• Experience with creating Test Plans, writing and executing Test Cases, Manual Testing, and automated Test Execution.
• Extensive Knowledge of Quality Assurance standards, methodologies and strategies with better understanding of Software Development Life Cycle (SDLC).
• Experience in automation tools using Mercury Test suite including generating automation scripts for WinRunner, QTP.
• Experience in Documenting and Executing Test cases manually and generated Automation Scripts using WinRunner, and Quick Test Professional, Test Director/Quality Center to ensure proper business compliance and worked closely with users and business analysts, Project Managers, Developers to understand requirements, business processes for testing and attended regular walkthroughs.
• Expertise in Test plan formulation from Functional Requirement Documents, Business requirements and Use Case diagrams etc.
• Expertise in test strategy design for various types of testing - unit testing, integration testing, functional testing, system testing, UI testing, security testing, load testing, stress testing, performance testing, smoke testing etc.
• Extensive experience in implementing QA methodologies, test plans, test cases, test scenarios and test deliverables.
• Good exposure on Mercury management & Automation tools like Project and Portfolio Management (PPM),Quick Test Prof.(QTP), Test Director, and Quality Center.
• Expertise in Functional, Smoke, Regression, User Acceptance (UAT) and Black Box testing.
• Have good knowledge of Business Acceptance Testing (BAT) testing.
• Use of the Test director/ Quality Center to manage the software testing process.
• RDBMS Technology and Web development using HTML.
• Extensive experience working with Databases such as SQLServer and MS-Access.
• Expert in using defect tracking tools like Quality Center, Team Track, Jira, Bugzilla and Clear Quest.
• Experience in Migrating and upgrading from any version of Test Director to Quality Center.
• Good knowledge and exposure to Network, Firewall/Ports, CITRIX and VM Server/Machine.
• Good knowledge and exposure of IBM AS400 testing.
• Have good knowledge of wireless networking.
• Have good knowledge of testing SAAS applications.
• Have good knowledge of Oracle ERP application testing.
• Experience in SQL, SQL*PLUS, TOAD & ODBC interfaces to Oracle, Enterprise Manager and Query analyzer.
• Experience in Requirement Analysis, Use case Creation, Test case preparation, automating test scripts using QTP.
• Experience in SQL DML, DDL and DCL statements.
• Used SQL Queries to make sure that data was entered properly in the right tables, when the data was entered from front end screen.
• Proficient with tool such as MS Office.
• Experience with testing on UNIX (Solaris and Linux) and Windows environments.
• Strong Analytical and Problem Solving skills.
• Strong organizational and communication skills, both verbal and written.
• Strong team player with good interpersonal skills.
• Demonstrated ability to self-motivate and be flexible within a fast-paced environment.

TECHNICAL SKILLS:

QTP 10.0/9.x ,Winrunner 8.2

Test Management Tools

Test Director 8.0,Quality Centre 9.0/10.0

Other Tools

MS Office-2000/2003/2007,XENU, MS Project Server, Visio, Access & Outlook, Toad

Languages

Visual Basic, SQL, SQL*Plus.

Scripting Languages

TSL, VBScript, Java Script.

Reporting Tools

Crystal Reports7.0/8.0,BusinessObjects5.x/6.x.

Web Technologies

ASP 2.0/3.0, HTML, DHTML, XML.

Application Software

MS-Excel, MS-Word, MS-PowerPoint and MS Outlook.

Databases

Oracle 9i/10g, MS SQL Server 2000, MS-Access, Toad.

Operating System

Windows 95/98/2000/NT/ME/XP, UNIX, Linux, Solaris.

Mobile Operating System

Windows mobile, Symbian.

Web/App servers

IIS, Apache, WebLogic, Tomcat.

Protocols

HTTP/HTTPS, FTP, TCP/IP.

PROFESSIONAL EXPERIENCE:

Confidential,San Francisco, CA Nov’09 – Till date
QA Tester

Wal-Mart is designed and developed to enable customers to apply for membership card online through the website. It provides easy access for application fill – up procedures and ensures the security of customer information. The application submitted by customers are submitted through GUI and downloaded to Oracle database. The downloaded applications can be viewed using Card Services System Front end for the credit evaluators to view, process and finalize the applications.

Responsibilities:

• Closely worked with business analysts & project management to help make technical decisions.
• Participated in planning and directing quality assurance schedules and assignments, and monitoring project status.
• Prepared test cases by analyzing functional requirement specification document.
• Developed and executed various scripts using QTP for automated testing of various functionalities.
• Analysis and automating test scripts using QTP.
• Involved in testing compatibility of software under various Internet Browsers.
• Responsible for developing Automation Framework, Automation Test Plan and Test Scripts.
• Generated automated test scripts for functionality and GUI testing and further enhancements were done in the script.
• Performed Integration testing, Regression testing and System Testing.
• Extensively used PL/SQL, functions, procedures, packages to validate business rules and security.
• Involved in compatibility testing using various browsers.
• Identified software defects and interacted with developers to resolve them and provided full support to the Test team using the QC.
• Extensively involved in writingSQL and Select Statement and also used where clauses to the specific outputQueriesfor Creating, Updating, Deleting, Inserting, Searching.For Contact, Account, Creating Patient, Patient Number, CKD, Stage, CKD, PTH Test, PTH Frequency, Profile_ID. etc.
• Analyzed and imported test data from spreadsheets into Quality Center using Excel.
• Created test cases, executed and recorded results of test cases using Quality Center as the tool.
• Created and filed various office documentation using MS Office applications.
• Involved and responsible for creating weekly status reports regarding the progress of testing process.
• Participated in various meetings, discussed Enhancement and Modification Request issues.
• Performed GUI, Functionality and Backend Testing.
• Reported the bugs using an in house made bug-reporting system, which was developed using MS Excel sheets.

Environment: QTP 10.0, Quality Center 10.0, HTML, JavaScript, VBScript, Oracle 10g, Windows XP, IE, HTTP/HTTPS.

Confidential,Richmond, VA April’08 – Sep’09
Sr. QA Analyst

Capital One - IFM Batch Fulfillment (HELIX Program)
Capital One is one of the Largest Financial data warehouse in USA and Canada, which provides lot of Facilities like credit cards, mortgage, cash loans, and auto finance.
Project Helix was initiated to replace Capital one’s core legacy card holder processing system with new Vendor based cardholder system – TSYS, to provide more robust capabilities that better support the US Credit card strategy.

Responsibilities:

• Involved in full life cycle phase of QA SDLC and knowledge of Testing Methodology for

Capital One IFM Batch Fulfillment Card Processing.

• I was responsible for System and Integration Testing using Ab-Initio with focus on DB2- database, including analyzing and determining programming technical requirements.
• Used Manual and Automation Testing creates Data Driven test scripts for Regression and Smoke tests.
• Responsible for creating test cases for ETL Ab-initio graphs.
• Build validation test cases based on critical data elements business requirements, and the transformation logic’s.
• Worked with the PM, release manager, and TD leads to develop and manage a project schedule, representing all QS resources.
• Performed performance testing of Ab-Initio graphs and worked with the Ab-Initio GDE.
• Working knowledge or experience testing data warehouse structures and usage of

Ab- Initio Extraction Transfer Load tools in a Teradata environment.

• Upload the test cases to Mercury Test Director as part of the IFM Batch Fulfillment Test Plan.
• Perform additional data validation using custom SQL scripts and the Ab-Initio Data Profiler tool against the legacy data warehouse For Helix IFM Batch fulfillment.
• Capture and track defects in clear quest and perform regression testing on resolved defects.
• Testing the Ab-Initio graphs to check if they conform to the testing standards.
• Complete and communicate validation results and testing status updates to IFM test lead and project management.
• Worked on Multiple Interface points like IFM Batch Fulfillment Networked Environment related to TSYS Application, AEGON, SPA.
• Involved Integration testing to verify each of the Batch Interfaces that are developed and available with in each release.
• Developing the Testing strategies and Test objectives with business analysts and technology leads based on Functional Specifications and Technical design documents.

Environment : Mercury Test Director 8.0,Rational Clear Quest, AB-INITIO,DB2,Teradata SQL Assistant, JAVA, Web logic , IBM-Mainframes TSYS-Application, Unix Operating System, Application Server / Web Interfaces - Catbert, Ratbert
Count, Windows-XP, AGILE environment.

Confidential,San Bruno, CA July 2007 – Feb 2008
QA Tester

GAP Inc is one of the world largest specialty retailers and respected brands in the apparel industry. It is a leading international specialty retailer offering clothing, accessories and personal care products for men, women, children and babies. Worked on online web application, which is to deliver the highest level of customer service found on the web. The system provides online shopping for clothing.

Responsibilities:

• Analyzed the user/business requirements, functional specs and Use Case documents from Quick Test Professional.
• Preparing Test Plan / Test Cases for Integration and System Testing.
• Created the Regression Test cases and automated them for the purpose of regression testing.
• Used Quick Test Professional to create and maintain the Test cases and the Test scripts for both System Testing and Regression Testing.
• Check out for all necessary pop-up massages to make the application user friendly.
• Conducted Cross browser testing with IE5, IE5.5, NS4.7 and NS6.
• Used the SQL’s and verified the SQL Server database for the purpose of data verification.
• To run the SQL queries using TOAD.
• Executing Test Cases and Bug Reporting using Quality Center.
• Regression testing, conducting manual Load/Stress testing – checking its performance.
• Carried out positive and negative testing.
• Creation and maintenance of Test Reports & Test Data.
• Review and analysis of Client Requirements.
• Manipulated necessary Recovery Manager Steps.

Environment:QickTestProfessional9.5,QualityCenter9.0,ASP.NET,HTML,DHTML,JavaScript,SQLServer2000,Oracle9.0,WindowsXP, Windows 2000.

Confidential,NY Jan 2005 – June 2007
QA Tester

This system processes data related to Insurance Business of MetLife. MetLife has different schemes of insurance for individuals like Term Life Insurance, Universal Life Insurance and other insurances. The project’s objective was to enhance some of the functionalities in MetLife’s Term Life and Universal Life Insurance business.

Responsibilities:

• Analyzed Solution Definition Document and developed detailed System Test Cases.
• Conducted Functionality testing using Win Runner during the various phases of the product development.
• Created the automated tests for Win Runner, Developed User Defined functions and used data driven testing and database accessing techniques to support scripts.
• Created Test Plan, Test Cases and, Test Matrix.
• Used Win Runner to generate automated test scripts for functionality and GUI testing and further enhancements were done in the script.
• Prepared testing procedures by writing user-defined functions in TSL for various testing scenarios.
• Performed Regression testing for every modification in the application and new builds using Win Runner.
• Executed different SQL queries to ensure data integrity.
• Tested and verified the process of generating reports related to payment of maturity value upon completion of term of each subscriber.
• Investigated and analyzed the bugs before reporting in the Test Director database.
• Assisted in documenting the user manual for end users.
• Work closely with Test analysts to ensure test environment and data readiness.
• Responsible to ensure that automated script repository is properly maintained and that all test processes are fully documented.
• Participated in design, use case reviews and quality inspections for each release.
• Data files are sent daily from batch systems to dialer server.

Environment: Winrunner8.2, TestDirector8.0, J2EE, XML, VBScript, Oracle 9.0, Window NT.

Education: Bachelor’s of Science.