SUMMARY

Professional Expertise

• 4+ years of professional experience as a Business Analyst and QA Analyst with an excellent understanding of Business Process Flows, Business Analysis, Design, Development, Testing and Deployment.
• Experience working with business users to analyze and document business requirements and Functional specifications.
• Strong knowledge of UML including Structural and behavioral diagrams, Requisite Pro.
• Strong Knowledge of SDLC, RUP methodology and project life cycle.
• Generated models to depict business processes and information flows.
• Strong knowledge of Use Cases, Sequence Diagrams, Collaboration Diagrams and Activity Diagrams.
• Exposure to Public Sector and Media companies and their business processes.
• Adapt at creating, editing, and coordinating extensive communication networks (facilitation of joint application design (JAD) sessions and interviews, written correspondence, reports, project status reports, oral presentations and email), to keep executive staff and team members apprised of goals, project status, and resolving issues and conflicts.
• Experience in using HP Tools for Functional and Performance Testing.
• Strong Knowledge of Quick Test Professional for creating automated scripts for GUI, Functional and Regression Testing using Descriptive language.
• Strong Knowledge of LoadRunner for examining system behavior and performance, while generating load.
• Defect Tracking and Reporting using Mercury Quality Center.
• Proficient in object-oriented programming languages such as C/C++ and Java.
• Excellent Team player to work in conjunction with testers, developers and other team members in validation, testing complex scenarios and projects and in the maintenance of Quality Standards in Projects.

Technical Skills:

Languages C, JAVA, HTML, UML, VB Script
Packages MS OFFICE, MS Project, Flash, Microsoft Visual Studio 6.0, MATLAB
Database MS-ACCESS, SQL SERVER 2005, Oracle 9.0
J2EE Skill Set JavaScript, JavaServlets, JSP, RMI, JDBC and XML
Web/Application Servers Apache Tomcat 4.0/5.0, Linux Server
Tools/IDE Eclipse, EditPlus, Smart Draw, OnDemand, Visio, Atlassian
Bamboo, Rational Requisit Pro
Testing Tools HP Quick Test Professional, HP Load Runner and Mercury Quality
Center, Atlassian JIRA
Other Areas UML Designing, Server Side Technologies, Computer
Networks and Website Development
Operating Systems UNIX, Mac OS X Leopard, Windows XP, Windows Vista

Professional Experience:

Confidential, January 2008 - Current
Quality Engineer\\Analyst

MediaBank is a leading provider of integrated procurement technology and advanced analytics to the advertising industry. MediaBank solutions allow for unprecedented cross-media analytics and intelligence through superior planning, buying, workflow and data warehousing tools. Its product MediaBank O|X is the solution for the entire media spectrum. MediaBank O|X allows you to manage every part of the media buying lifecycle for print, digital/web/emerging media, out of home, spot/cable, network, direct response and production.
Responsibilities:

• Analyzed the Specification documents and use cases for MediaBank O|X Project.
• Conducted JAD sessions to develop architectural solution that application meets the business requirements, resolve open issues, and change requirements.
• Created test scenarios based on specifications and process flows for creating Regression Test Suite for MediaBank O|X.
• Developed test cases in Mercury Quality Center for Regression and System Integration Testing (SIT) using SSR and UC written in Rational Requisite Pro
• Involved in Release process of the company includes managing 19 environments for different clients.
• In-depth knowledge of UNIX tools like Putty and Winscp for connecting to remote servers.
• Worked with QA Managers to build timeline and project plan for different releases.
• Responsible for creating QTP scripts for the automation of the test scenarios. This includes creating plan for implementing descriptive programming approach and creating separate object repositories.
• Used GUI, Bitmap and Text checkpoints where needed, to compare the current behavior of the application to its behavior in the earlier version using QTP.
• Parameterized the fixed values in checkpoint statements, created data tables for the parameters.
• Responsible for creating Load Runner scripts for stress testing and load testing of the application. Created controller scenarios and analytic reports.
• Responsible for creating branches for performing daily builds in 19 different environments using Atlassian Bamboo.
• Worked with Atlassian JIRA for tracking defects and new functionalities.

Environment: Microsoft Office Suite, Quick Test Professional 9.2, Load Runner 9.0, Oracle 9i, UNIX, PUTTY, Winscp, SQL Developer 1.5

Confidential , PA November 2006 - January 2008
Business Analyst\\Quality Analyst

Deloitte Touche Tohmatsu is an organization of member firms around the world devoted to excellence in providing professional services and advice, focused on client service through a global strategy executed locally in nearly 150 countries. Commonwealth of PA contracted Deloitte services to develop and implement the Comprehensive Work Force Development System (CWDS). CWDS is to build an integrated “One-Stop” and case management system aimed at supporting PA’s workforce development needs.

Responsibilities:

• Analyzed the general procedures, business rules, features and use cases for functional Release- I of CWDS project.
• Created process flow diagrams of the Administrative subsystem of the project using MS Visio.
• Created test scenarios based on business requirements, supplementary specifications requirement, use cases, process flows and/or system knowledge for System Integration Testing (SIT).
• Developed test cases in Mercury Quality Center for System Integration Testing (SIT) using SSR’s and Use Cases.
• Used Microsoft Project for tracking the progress of test scenarios development to meet the timeline.
• Worked with the developers to ensure that the applications conform to customer requirements.
• Responsible for leading the Administration sub-system within CWDS for creating and developing test scenarios.
• Responsible for finding the defects in the various artifacts and logging them in Clear Quest.
• Assisting in creating User Acceptance Testing (UAT) plan, training the key users and performing it based on the test data provided.
• Played the role of instructor for UAT team by explaining the whole process and helping them understand the new system.
• Involved in creating the development plan of training material to train more than fifteen hundred staff users.
• Responsible for creating the training material using On Demand and training users with various methodologies like Computer Based Training, Instructor Lead Training and Self Directed Training.
• Helped in developing training material for Standard Reports (Generated Crystal Reports using Business Objects).

Environment: Microsoft Office Suite, Mercury Quality Center 9.0, Microsoft Project 2003, SQL Server 2005, Rational Requisite Pro, OnDemand Developer

Confidential, August 2004- September 2005
Software Developer
Bharti Airtel Limited is India\'s leading private sector provider of mobile and fixed-line telecommunications services. Airtel is India\'s premier telecom brand. Originally representing Bharti Airtel\'s mobile services, the brand now also incorporates broadband and telephone services, long distance services and enterprise services. Developed a project on “Application for Sending and Receiving Short Messages using SMPP V3.4 in JAVA” at Bharti Telesoft during Summer Training. This project uses SMPP Protocol for sending messages at a given rate.
Responsibilities:

• Interacted with end users to get requirement specifications.
• Played key role in determining the architecture for the interface.
• Used UML for documenting Analysis and Design Phases.
• Participated in GAP analysis sessions.
• Participated in JAD (Joint Application Development) sessions with stake holders and system users.
• Involved in development of Business and Technical Requirements in preparation of Functional Specifications for Business Needs and Processes.
• Coded both Client and Server using Java Networking API and Multithreading concepts.
• Generated Log files on daily basis to monitor all the activities of the interface.
• Involved in the designing phase of the system.
• Involved in the development of the system, used Java applets for the user interfaces for this web based application.
• Connected these interfaces with the databases through JDBC with Oracle as a backend.
• Involved fully in Unit testing and Integration testing.

Academic Qualifications:

• MS in Computer Science