Summary

• A result oriented individual with over five years of diversified experience as Software QA Analyst.
• Good knowledge and experience working with Healthcare, Insurance and Banking Clients.
• Exposure to both Manual and Automated Testing of applications developed on Windows and UNIX platform.
• Expertise in using Mercury Interactive Automated Testing tools Win Runner, Load Runner, QTP, and Quality Center.
• Excellent skills in writing Test Plans and Test Cases
• Extensive experience in testing Client/Server and Web-based Applications
• Expertise in Bug reporting tools such as Test Director, Quality Center and Rational ClearQuest
• Excellent understanding of SDLC process and experience in working with Agile/SCRUM development method.
• Very good experience in Back-End Testing using SQL on UNIX and Windows platform to validate the consistency of data.
• Proficient knowledge in various types of Software Testing such as Unit testing, Integrated testing, System Testing, Black box testing, Positive Testing, Negative testing, Performance Testing, Stress Testing, Load Testing, Volume Testing, Data Driven Testing, Back end Testing and Regression Testing.
• Good working knowledge of major Operating Systems such as Windows 98, 2000, XP, Vista, 7 and UNIX.
• Extensive knowledge of SDLC and methodologies.
• Excellent communication and writing skills with the ability to adapt to new and dynamic environments.
• Good team Player and can work alone with minimal or no supervision.
• Ability to multi-task, prioritize and work with time constraints while paying attention to details
• Excellent communication, interpersonal & analytical skills.
• Creative and Aggressive person capable of forming and maintaining positive and productive team environments with integrative thinking skills.
• Strong business analysis skills and thorough understanding of full SDLC.

TECHNICAL SKILLS

Project Methodologies: Rational Unified Process (RUP), UML.
Requirement Management: Quality Center
Defect Tracking Tools: Quality Center, Test Director, Clear Quest, JIRA
Business Applications: Microsoft Office Suite – MS Word, Excel, PowerPoint, Outlook.
SDLC: Waterfall, Agile, SCRUM, V
Testing Tools: Quick Test Professional (QTP), Win Runner
Databases: Oracle, MS Access, MS SQL Server
Operating Systems: UNIX, Windows 98, 2000, XP, Vista, Windows 7

PROFESSIONAL EXPERIENCE

Confidential,Herndon, VA July ‘10 – Present
Quality Analyst

It’s a state project .The application based on Court Case Management, in the application we have to create a new case, assign attorneys. Then pick up a judge and assign to the case. Pick up different categories of cases. Test validation of cases. Create user profile. Testing of different categories of cases. Schedule time of attorneys and judges. We can see hearing results and pay fee and fines online.

Responsibilities

• Documented Test plans, Test Cases and decided schedules for Test Case execution
• Conducted regular project meetings calls with onsite and off shore Team
• Attended JAD sessions and workshops with BAs, , Network Administrators and Developers also participated in the SCRUM meetings to work on various user stories and sprint backlogs.
• Analyzed requirement documents and use cases and created test scenarios and test cases for different releases/phases
• Conducted System Testing, Regression testing, GUI Testing and Cross Browser compatibility testing during the releases and interacted with the developers to resolve any technical issues
• Performed manual and functional testing on various parts of the application and used Sales force tool for offshore defect tracking and QC for onsite defect tracking
• Developed and reviewed for positive and negative test scenarios.
• Created QC Test Graphs and reports and validate final test status before the production.
• Performed UAT testing coordinating with BA, Developers, SMEs and actively involved in Production phase testing.
• Tested the Subscriber transfer from one group to other sub groups.
• Tested the reversal receipt payment process.
• Acted as a single point of contact for the client and the development team.
• Participated in the turnover meetings.
• Developed test scripts, Execution reports on QC and other documents for implementation.
• Provided status reports to manager for the work managed by me.
• Run 834 member change renewal process, tested the member enrollment, group unit add for new groups.
• Run SQL queries testing and data transfer to the Mainframe for claims process.
• Followed test plan guideline for the RIOS project testing using Microsoft SharePoint.

Environment: Windows XP, Quality t , Quality Center, , ORACLE, Agile

Confidential,Herndon, VA Dec ‘08 - June ‘10
QA Analyst

Its loan processing application where we route loans to different locations and test that all the loans are been processed.Also wanted to make sure that loans are getting processed according to their proirties.Another part of application is that we test loan quality means if any of the documentation is missing in the loan we will create a defect again the loan.

Responsibilities:

• Designing and developing various different scenarios and test cases by analyzing the business needs, user requirements and specifications.
• Involved in functional testing
• Involved in Web Based testing, system testing, integration testing.
• Involved in performing shakeout and smoke testing of various builds in the test and UAT environments.
• Executed Test Cases to perform User Acceptance Testing
• Conducted Regression Testing, Retesting on each new build.
• Performed performance testing on loan application.
• Identified defects and interacted with developers to resolve issues.
• Involved in API testing to validate the details(i.e, user account, destination number and other user information)
• Log and track the defects to closure in Rational Clear Quest
• Prepared Test Log in excel for each new releases.
• Maintained the Test Matrix and Traceability Matrix.
• Created and executed scripts in Quality Center for Functionality testing
• Documented and reported defects within established process and tracking systems using Quality Center.
• Quality Center was used to create the test plan, store test cases and run the test sets.
• Interacted with developers to report and track bugs using Quality Center.
• Detected and reproduced the defects, and logged defects using Quality Center.
• Generated the test execution report in Mercury Quality Center to be reviewed by the QA Manager and development team
• Used Quality Center to record documenting information useful in debugging process, evaluating test data.
• Used Quality Center for reporting and tracking bug and generating reports.
• Participated in release meetings.

Confidential,NY Dec’06 - Oct’08
QA Analyst

Bank of America is one of the largest organizations in the banking industry providing financial products, services, ideas and solutions to customers. I worked with a team of testers and analysts right from requirement analysis to testing process. Bank of America has two modules front office and back office activities.
I was involved in testing a Web based application, which has front office activities. Front office activities include accounts, cash management, transfers/transactions, check book issues and maintenance while the back end activities include day end, month end, quarterly and yearly process.

Responsibilities:

• Analyzed system requirements and developed detailed Test Plan.
• Help review and contribute to product documentation
• Work closely with development team to resolve various issues.
• Worked on a UNIX platform and experience in backend testing by executing SQL queries
• Manually tested the web application to ensure the flow of the application functionality
• Developed and maintainedTest & Traceability Matrices
• Performed Manual Testing.
• Performed validation of the values that are entered on the front side is passing to the back end.
• Black Box, Negative, Regression, and Integration & Security Tests Using QTP.
• Performed and Analyze setups, supervised the flow from Old Test cases of QTP to make it more efficient.
• Performed security testing, system testing, positive and negative testing using QTP.
• Backend Testing using SQL and Unix Shell Scripts
• Participated in weekly meeting with the management team and walkthroughs
• Tested applications and documented results and bugs including documentation of information useful in the debugging process
• Performed Sanity and Smoke Testing manually
• Maintained the Test Matrix and Traceability Matrix.
• Documented and reported defects within established process and tracking systems using Mercury Quality Center.
• Performed Data Driven testing.
• Enhanced Test Scripts using various utilities provided in Quick Test Pro like check points,
• Tested user interface and navigation controls of the application using Quick Test Pro
• Worked with Functions and Library Files in Quick Test Pro
• Quality Center was used to create the test plan, store test cases and run the test sets.
• Interacted with developers to report and track bugs using Quality Center.
• Detected and reproduced the defects, and logged defects using Mercury Quality Center.
• Generated the test execution report in Mercury Quality Center to be reviewed by the QA Manager and development team
• Used Quality Center for reporting and tracking bug and generating reports.
• Participated in release meetings.

Environment: Oracle on UNIX, Windows 2000, Quality Center, QTP, J2EE

EDUCATION AND CERTIFICATES
Bachelor in Computer Science .