Results oriented computer applications administrator, skilled in quality assurance, process implementation production support, and business operations. Having the ability to implement new processes and procedures for worldwide organizations. Experienced in monitoring and controlling computer operations.

Skills:

MCSE Certification

• A+ Certification
• Enterprise Windows NT
• Exchange Server
• Windows NT
• Workstation NT Server
• Microsoft Visual Basic

Software Applications

• Jenkins || CI Server
• Alfresco - Products
• Quick Test Pro 8.0
• Adobe || Site Catalyst
• Test Director
• Load Runner
• MS SharePoint (Custom Workflows)
• Custom Confluence Sites
• Selenium
• Team Foundation Server Test
• JIRA Admin|\\Configurations || Workflow's
• Common Spot
• Win Runner
• Neo Load
• Soasta - Cloud
• STS Admin
• Crystal Reports
• Alfresco
• Oracle
• IBM DB2

Languages

• HTML
• UNIX
• Visual Basic
• SQL / DB2
• .Net
• C++
• Selenium
• ASP
• Action Script
• Java
• DOS
• Front Page || SharePoint Designer

Certifications

• Scrum Master
• Adobe Site Catalyst

Experience

Confidential
Software Quality Assurance Architect || Team Lead for Production Development Team
November 2010 - March 12, 2012

• Provide assurance that corrects omniture implementation has been configured across platforms.
• Managed Team Workload for QA team and Development team - Kanban Process
• Implemented Rapid board to manage daily and sprint deliveries for business delivery - Provided a dashboard view.
• Provided QA architecture for all QA environments that would be needed for a given project.
• Adhere that all projects run through QA group and follow the Agile methodology,
• Create and roll out SDLC process to be used across agile platform for QA.BA, Development and PMO teams. To align a single process to be followed with every project.
• Administer Atlasian products such as Jira, confluence, Crowd, Green Hoper bamboo.
• Participate as the QA Architect for all QA environments; ensure correct infrastructure is in place.
• Manage QA vendor resources for DPE (Digital Project Extensions) projects
• Release Engineering for Hubworld and DPE sites. Owner of code deployment Integrated code release management.
• Ensure correct System Analytics for all of Hasbro.com, Hubworld and DPW sites.
• Own all QA environments to ensure correct code check points are in place.
• Ensured Execution across all components of the product testing such as functional, regression, end-to-end testing, performance and load testing.
• Managing geographically distributed team members to ensure a high quality releases along with user usability.
• Championed CMS infrastructure release upgrades for all environments.
• Creates and reviews test plans, test cases, test metrics, QA test schedule to align with current project plans, test case matrix and other QA documents to ensure sufficient test coverage based on requirements and specifications. Work closely with Project Management and Devolvement team
• Implemented Jira across Hasbro
• Worked closely with lead developers to implement and creating new reporting tools for site migration project. (Scrum Teams)
• Developing, maintaining and tracking project schedules in collaboration with the Software Life Cycle.
• Created and maintained all testing documents. (Master Test Plan, Test Cases, Service Request, Test Layout, UAT Plan, Test Schedule QA Project Plan
• Lead Sprint Planning with business IT partners (release Sprints every two weeks) Agile Boards.
• QA Scrum Master, || Bug Triage via Jira.
• Mentor team members to align with implemented QA process.

Confidential, Andover, MA June 2007 - September 2010
Confidential - Senior SharePoint Consultant

• Trouble shoot site content and site configurations.
• Executing all components of the product testing such as functional, regression, end-to-end testing, performance and load testing.
• Interacting with geographically distributed team members to ensure a high quality release's along with user usability.
• Custom Workflow (Nintex and Visual Studio
• Created and maintained all testing documents. (Master Test Plan, Test Cases, Service Request, Test Layout, UAT Plan, Test Schedule QA Project Plan
• SharePoint configuration: Using custom configuration store.
• Creation of templates to assist the business needs. (SharePoint Collaboration and Solution sites)
• Sites Migration (SharePoint - Team Room) Platform upgrades

Confidential, Health Dialog, Boston, MA February 2007 - April 2007
Data Validation Team, Consultant

• Created test scripts to perform data validation against GUI Environment.
• Validated data against business rules with in the application.
• Testing scripts and running comparison of data against previous versions of databases. (SQL Server, Oracle)
• Performed regression testing against database and GUI application
• Updated reports for senior level management to report bugs and issues to the client.
• Updated scripts that would validate the current data runs.
• Evaluating most recent data and report results for accuracy and reasonableness.
• Performed end-to-end and User Acceptance testing, including reporting all bugs in Bugzilla.

Confidential, Burlington, MA May-2005 - February-2007
Quality Assurance Consultant for MetLife Insurance Company

• Created multi-system data matrix that compared converted policy numbers from system to system.
• Created workflow documentation and system inventories for future QA testing of life insurance quoting system responsible for multi-million dollar book of business.
• Created life policy matrix for policy data warehouse systems.
• Performed end-to-end and user acceptance testing.
• Compiled queries to compare DB2 data located in internal databases against online policy warehouse systems.
• Pulled data from mainframe databases to enable comparison of calculations to be performed in new online system. Created data mapping document, utilizing Excel spreadsheets, for comparisons.
• Completed preliminary smoke-testing, a full regression suite of life insurance products residing in newly developed QA environment and standardized template for reporting results.
• Partnered to develop, introduce and implement project methodology for QA testing procedures.
• Created test charter, test plan, and updated project plan with project deliverables and milestones.
• Utilized Test Director for problem tracking, bug reporting and system enhancement requests. Supplied senior level management with bug defect reports on daily basics.

Confidential, Andover, MA October-2004-April-2005
Quality Assurance Sr. Engineer

• Created environment for User Acceptance Testing Group, including writing and maintaining test plans and system documentation.
• Managed life cycle testing: mapped out testing for integrated systems.
• Created test data for automated testing cycles implement daily, weekly and monthly throughout system integrations. Created 100 clean data policies to be used for present and future testing.
• Participated in weekly status meeting with senior management to report latest updates in CGI Portal.
• Tested and maintained manuscript changes in property and casualty insurance rates.
• Debugged and managed all retesting on solved issues and resolved old issues, including tracking integrations pass/fail.
• Designed and executed automated and manual test scripts.
• Tested vendor package software to verify against automation and manual for property and casualty lines of insurance.

Confidential, Portsmouth, NH Feb-2000-May-2003
Program Lead

• Updated and maintained auto ID application and user access for application to verify and produce identification cards for policyholders.
• Tested in-house underwriting software for property and causality lines of insurance. (Manual and automation ratings)
• Troubleshot six applications utilized company wide for policyholder services.
• Created test plan documentation for system integration.
• Managed reporting for eight states for verification of valid insurance policies and owners.
• Handled direct programming support for 1,000+ users nationally and internationally.
• Conferred with users, assessed need and determined hardware and software requirements.
• Updated and coordinated test plan and scope of new project for implementation.