Head of Telecom Resume

PROFESSIONAL EXPERIENCE

Confidential

Head of Telecom

Responsibilities:

Promoted to Head of Telecom, promoting telephony services and providing support for multiple Confidential offices worldwide.
Responsible for overseeing the management of overall project plans, including scope, budget, schedule, change management, risk management, and delivery.
Provide leadership to project managers to escalate issues and get resolution
Conduct regular reviews with different business units to understand their communication requirements.
Responsible to hire, train and coach other team members.
Responsible for presenting and driving forward of new strategic strategies
Responsible for setting and managing a global telecommunications budget
Responsible for building and maintaining strategic vendor relationships.
Provide strategic direction on all aspects of the organizations’ telecommunication and collaboration needs and requirements

Confidential

IT Manager

Responsibilities:

Lead purchase planning to meet both long and short - term IT initiatives.
Improved inventory tracking by creating a check-out process to control usage and reduce waste.
Successfully transitioned company internal messaging system from Office Vision/400 to MS Exchange.
Planned, designed, and introduced full High Availability and Disaster Recovery solution for the company’s commercial systems - iSeries platform.
Negotiated hardware and software purchases and maintenance contracts.
Managed multiple projects, including migration from AS400 upgrades, NT4.0 to Windows, Citrix Thin Client Implementation.
Successfully communicated with senior management, technical personnel, and non-technical personnel to build effective cross-functional teams.
Utilize effective project management to ensure accuracy, consistency, problem solving, and on-time delivery of products.