SAS Consultant Resume

PROFESSIONAL EXPERIENCE

SAS Consultant

Confidential

Responsibilities:

General SAS Admin/Architect Support Functions on Linux Red Hat (SAS Grid) and Windows Server 212 and 2016
Continuous User Support and SAS Tech Support ticket resolutions, Triage of tickets Linux and Windows teams, follow - up, leading and scheduling work-sessions.
Developing architecture for DR and Test environments (documentation, testing, test cases, etc.).
Providing routine SAS support to users via Service Now incidents assigned to the team. (Trouble shooting errors and access issues)
Typical SAS Grid Platform Support for SAS9.4 M4; Metadata Maintenance, AD-Sync, Start/Stop, Upgrade to M6, etc.
Support and Orientation for statistical software, including, R-Studio, Python, East, and other open source software for Pharma
License updates for Windows Server, PC SAS and SAS Grid on Linux
SAS Tech Support tickets and resolutions
Documentation: IQ, GxP, JReview
SAS Installations on Linux, PC and Windows Server
Develop and debug SAS code as needed
Develop knowledge documents for users and IT

SAS Consultant

Confidential

Responsibilities:

Provided overall SAS application architecture support and administration (SAS Grid on Linux) for a complex (16 nodes) SAS Grid environment with multiple SAS products within SLAs.
Developed and debugged SAS code as need for analytics projects
Supported functional areas, including Risk Management, Forecast Analytics, Cash Flow, etc.
Worked in close partnership with technology, business partners, and project teams to resolve incidents, schedule and perform application patching, and monitor application performance.
Provided effective day-to-day support for SAS application through accurate problem identification and timely resolution of production issues.
Performed effective resolution of incidents along with the rest of the SAS Admin team.
Developed a good understanding of technical aspects of project (SAS and non SAS) and provided advice/guidance to SAS users.