SUMMARY

• Highly motivated Sr. Manager in performance and strategy optimization of the revenue management team with solid base of practical background in Analytical Management, insight explorer by portfolio and data analysis in diverse areas, data mining, manipulations and processing using advance tools such as advanced SAS programming, SQL, C++, Tableau Reporting tool and UNIX shell scripting as well as practical and tested experience in Financial or Health Care industries, highly interested in the Analytical solution development and analytical project management, commercial banking applications, analytical finance, design and development.

PROFESSIONAL EXPERIENCE

Confidential, Atlanta, GA

Advanced Data Analytics, Manager

Responsibilities:

• Create key performance indicators, trending analysis, and advance pricing analysis to maximize the Revenue as an assistance tools to Revenue Management team. Understanding and utilizing the historical, forecast data for bench marking to explore insights of consumers purchasing behavior and providing reports and statistical analysis to optimize and influence company’s revenue based on the findings in reports.
• Insight analysis to improve existing indicators and create new matrices that impacts the growth of the sales and revenue.
• Improve models that impacts company’s revenue and sales as a tool to marketing team to assist a deeper understanding of the current and future events when making financial decisions and planning.
• Manage all business data related to Revenue management including the captured data from industry as well as internal data.
• Creating Financial Reports with predictive financial indexes by utilizing advanced SAS Programming, Macro Language, SQL, Shell Scripting using historical data on Teradata DB or Transactional Data on Oracle,
• Utilizing Tableau Application or Microsoft Excel as a key reporting tools.
• Creating pricing Models to be used in making better decision to achieve the best price for the new accounts and assisting Revenue Managers to make better decision utilizing the Model.
• Summarize analytical data into user - friendly reports by translating highly technical, detailed data into appropriate recommendation for senior finance management for forecast and financial decision making
• Modifying, updating, and converting of legacy Codes and financial strategies to sync with a modern an up to date form that sync with the current economy direction and prediction on monthly bases using all technical tools on hand such as SQL, SAS programming and Microsoft office tools.
• Maintaining confidential database and information.
• Automation of Finance Reports by SAS programming and Scripting to develop an efficient and error free reports.
• Provide ad hoc financial reports and answers to variety finance matrices fluctuation to Management on the daily bases.

Confidential, Atlanta, GA

Sr. Business Analyst

Responsibilities:

• Analysis of complex data in relation to Risk criteria and Marketing strategy to execute a successful Campaign
• Insight analysis to find and improve matrices that impacts the growth of the sales
• Applying the knowledge of all Credit Bureau, US laws and regulation utilizing the credit files to the campaign
• Implement direct marketing campaigns and customer centric communication including results Analysis
• Advanced Programming in SAS, Proc SQL, UNIX shell scripting, Database concepts, mainframe and related systems in development and execution of Marketing Campaigns.
• Create Campaign waterfall reports.
• Identify campaign audience members eligible for receiving incentives.
• Provides decision support and business intelligence request fulfillment to support data reporting needs
• Summarizes analytical data into user-friendly reports by translating highly technical, detailed data into appropriate recommendation for marketing and sales actions
• Independently manage all job steps associated with multiple delivery channels or special projects within a Database Marketing functional specialty, including the development and implementation of new processes for new Marketing Campaigns.
• Successfully Managed, prepared, and run portfolio for Citi partners such as the Home Depot and Oil Campaigns
• ExecuteMarketing Campaigns and improve on the types of Marketing Campaigns
• Maintained a close working relationship across various functional areas - Marketing, Risk Management, and Decision Management - in ensuring timely response to business needs and requests.
• Created and delivered ad hoc reports to various group of the Citi Retail Services partners as well as internal Management groups
• Executed Marketing Campaigns utilizing advanced SAS and SQL programming that resulted in a successful financial outcome for Commercial and Consumer Projects.
• Worked tirelessly outside the business framework time to deliver projects on time and provide an uncompromised service to various groups in Citibank Retail Services upon request for a successful result.
• Created and implement efficient codes to reduce the run-timeandsave space
• Continued improvement /Automation ofpre-existing codes
• Supported team work that will have impact on the cost and time of the projects
• Remained adoptive and proactive to understand new Marketing campaigns and Strategies
• Communicated well with management in reaching resolutions on the problems that may occur during the course of the Campaigns
• Took ownership and responsibilities of unexpected changes during the cycle of a Campaign if problems arose
• Maintained focused, enthusiastic and devoted over any given tasks and Campaigns to achieve the set goals while maintained well organized

Confidential, Tampa, FL

Senior Business Analyst

Responsibilities:

• Programming in base SAS, Proc SQL, Unix shell scripting, C++
• Provide Technical HEDIS, Medicaid, Medicare Report using SAS Programming
• Code measures and rates as required by NCQA Organization
• Validation of Data and rates of previous Reports to Current
• Modification of programs to meet the HEDIS requirement of Technical Specifications
• Creating detail Report of Medicaid and Medicare measures based on sets of instructions and technical specifications relating to specific individual States
• Develop ad-hoc reports to conduct data analysis and validation
• Research methodologies and conducts advanced metric reporting
• Analyzes trends to recommend process and/or operational improvement
• Present results to management, including data-driven business recommendations and alternatives
• Evaluates financial impact of implemented initiatives

Confidential,Atlanta, GA

Senior Decision Solutions Analyst

Responsibilities:

• Programming heavily in base SAS
• Applying the predictive Modelling techniques to the final products utilizing various internal statistical models.
• Provide Technical and project support within the implementation and support team.
• Interact with various Confidential organizations including the Commercial Modeling and Analytics Team, the consumer Modeling and Analytics Team and Marketing Consultants.
• To help fulfill client goals and needs within tight timelines and resources allocations.
• Provide Technical and project analysis, implementation support, coordination and communication to ensure that all company and client project goals and timelines are met.
• Utilize corporate and client databases for ad hoc analysis, specifications development and implementation procedures.
• Support a diverse range of projects including credit scorecards, marketing models, validations, and ad hoc analysis.
• Integrate diverse data sources into solutions where appropriate
• Provide support for Model implementation including QA, Data Management and Audit
• Hardcode generation, Specs development, and SAS Code review in UNIX
• Prepare Model Validations for Commercial and Consumer Models
• Support of internal and external client projects including model scoring, Analysis, Portfolio Analysis, sample design and performance measurement studies.
• Utilizing tools like SQL and Proc SQL and Perl programming
• Validating Scores and create products based on the client portfolio and needs and occasionally thinking out of box to find solutions on the analysis that can help client Risk management department to set a cutoff line when the Risk managers make decisions considering different type of loans, credit, term loan, line of credit, etc. to their both Financial and non-Financial Customers.
• Create profile out of number of small and large Customer portfolio population
• Using power point for the presentation and heavily use the Excel as well as other MS office suites
• Extract small and large amount of data in Giga bytes using many different techniques, skills and read them into SAS datasets using SAS, SQL, Perl, etc. Read different data such as customer raw data, EBCDIC data type, Confidential Business class Data and create output to send to customers who use these data for Risk management, Account management, Account Acquisitions, and marketing campaign, etc.
• Using our Commercial Scores implemented by statisticians in the Confidential to project the bad customers from good over a period of time using either Customers performance provided with delinquency Rates indicator or our generic performance calculated and implemented in Confidential
• Calculate score migration and matrix and create presentations for showing Clients how scores work with delinquencies and their relations
• Familiar and use the statistics, like ANOVAs, Correlation, Covariance, Regression, T-Test, Fourier Analysis, Histogram, Rank and percentile, and Kolmogorov - Smirnov test
• Comparison analysis based on customer data of populations against generic populations which helps customers to realize and set their border lines with their clients using data available to Confidential from small businesses account receivables or external sources.
• Generate new informative financial attributes and variables from existing data in Confidential data library customized to Customer needs and deliver them with requested format using different functions of SAS program.

Confidential, Atlanta, GA

Legal Collection Development and Production Support

Responsibilities:

• Programming in base SAS
• Application Development and Production support for collection systems using Perl, MySql database and SQL server to enhance and automate the functions such as charge offs, Risk credit evaluation, and credit checking verification.
• Designed and implemented of customized programs per client’s request
• Understood Legal Collection business requirements and translateto technology solutions.
• Development of new methods of secure data transfers to and from clients
• Redesigned of apps and modifications of legacy programs into current and robust forms
• Generated Remits and maintenance files by automation of data and transfer
• Developed and test friendly user tools to the business clients to expedite processing time
• generated reports Troubleshoot and resolved issues. Ensured that project assignments are completed on time. Work on multiple projects simultaneously. Reported status and communicated risks and issues to manager.

Confidential

Project Manager

Responsibilities:

• Provided Unix System applications Support to a Development team involving in Eurex, Xetra, and Imagine applications. Testing and rollout of new applications and workstations,
• Leading as a project manager of a team for six months project for globalization of all NT workstations in which WebStation2000 with a Global free seating concept was implemented using SQL tools and home development software.
• planning, implementing the allocation of budget for the fiscal year, participate in weekly team meeting and reporting to CEO of upcoming event and future plans and needs to improve the information services for clients.
• Developed and maintains documentation for Brokerage staff and end users for operational functions and lead as project manager for training of implemented of new software and hardware on the floor.
• Evaluated and made recommendations for new computer hardware and/ or software systems. Performed project coordination for Solaris OS and related software/hardware and necessary changes from start to end of the project.
• Application development using database, Perl, MySql
• Database analysis, design, troubleshooting
• Security and Recommended Patch installation
• Solaris Volume Manager, DNS Administration, NIS+ Administration, Documentation
• installed, implemented and maintained software packages on workstations and servers
• Installed and supported Ortos Application required by Basel II

Confidential

Client/Server Support

Responsibilities:

• In charge of Procurement and auditing of all systems, software, and hardware.
• Reported the auditing results to the Sr. management and kept track of in & out routines and daily report log as well as monthly report and finalization.
• Electronic documentation of auditing result and recommendation to Sr. management for more efficient procedures and change in process.
• Provided support to External yearly auditing Team and manage to create and prepare an efficient environment to External Audit to smooth the procedure.
• Responsible for the design and assembly of multi-platforms LAN Servers including OS/2 LAN Server and clients, Window NT Servers and Clients, and Lotus Note Server & Clients.
• Standardizing the implementation for IBM Education and training Class Lab Engineering Department.
• Designed and install ADSM backup system for all existing servers.
• Evaluated and provided LAN consultation on applications, remote access methods, communications processes and on-site client-server projects.
• Provided level 3 Support to 800+ servers and LAN Administrators covering all IBM Marketing and service department nationwide.
• Supervised and administrated multiple server/clients projects such as upgrading new equipment and software’s, performance tuning on remote servers, re-syncing servers, assigning external resources.