Informatics Senior Specialist Resume Hartford, Connecticut - Hire IT People

SUMMARY:

A highly accomplished and versatile professional with broadly diverse expertise encompassing customer service/insights, statistical modeling/analysis, business process improvement, and team leading. A perceptive leader with a proven ability to provide clear and precise communication to technical and non - technical persons. A detail-oriented problem solver who identifies issues and provides lasting solutions. A forward-thinking producer who consistently meets goals, demonstrating an ability to achieve maximum effectiveness, while maintaining high standards. Utilizes an extensive skill set to position a business as an industry leader.

COMPUTER SKILLS:

SAS; SQL; MS Access, Word, Excel, PowerPoint; Tableau, some experience with R.

EXPERIENCE:

Confidential, Hartford, Connecticut

Informatics Senior Specialist

Responsibilities:

Member of Customer Information Management & Analytics.
Formulating pricing models and risk assessment models primarily for mid-sized accounts, using SAS, Oracle, Teradata, Hadoop to extract, manipulate and model.
Key player in in-house data management of direct marketing campaigns - mail and dialer.
Working primarily with Home Delivery Pharmacy in support of their direct mail group - reporting, querying, consultancy and model building, results reporting using Tableau.

Confidential, Dallas, Texas

Senior Data Scientist

Responsibilities:

Served as part of Strategy and Analytics group responsible for CRM formulation, analysis and execution.
Also group is responsible for maintenance and creation of matching algorithms.
Primarily using PC SAS to analyze and SQL Server to extract and manipulate data.

Confidential, Plano, Texas

Senior Manager, Statistical Analysis

Responsibilities:

Served as part of customer relationship analysis group within marketing division.
Built and maintained targeted statistical models for stores, catalog, and Internet channels, making extensive use of SAS and SQL.
Handled heavy involvement with loyalty program, Teradata databases, and elements of CRM.
Assumed responsibility for ad hoc statistical analysis projects, as well as development and upkeep of segmentation and classification tools used throughout company.
Provided technical support and mentoring to other teams throughout Confidential on data and query issues.
Collaborated with loyalty groups as lead Confidential analyst for rewards program.
Oversaw building of models that generated estimated $160,000,000 in incremental sales in one year.

Confidential

Statistical Consultant

Responsibilities:

Worked as part of analysis and modeling group, implementing and developing CRM strategies for clients in various sectors, particularly financial, retail, and utilities.
Used assortment of statistical techniques on in-house demographic data and client data where available.
Involved from initial specification and proposal through presentation of results back to client.
Used UNIX and PC SAS predominantly for analysis.

Confidential

Statistical Consultant

Responsibilities:

Handled longer-term projects for financial, retail, and telecommunications clients.
Worked in collaboration with Bain & Co. to analyze customer purchasing data.
Assessed success of trial scheme and advised on suitability of loyalty program.
Performed analysis in Access and SPSS.
Supported statistical modeling team at major Confidential, undertaking profiling, modeling, and campaign evaluations.
Conducted analysis using PC SAS.

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Informatics Senior Specialist Resume

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