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Engagement Manager Resume

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Lake County, IL

SUMMARY

  • 8 years of experience in providing Analytics for major US corporations like Confidential, Confidential (Now Confidential International), Confidential and Confidential .
  • Currently working on Marketing and Sales Analytics for a major Pharma client ( Confidential Inc. )
  • Experienced practitioner of Analytics consulting & delivery with hands on experience and proven statistical and analytics skills.
  • Proficient in Microsoft Excel with complex formulas, pivot tables, data analysis (Solver, Regression, Histograms etc.).
  • Proficient with Oracle Crystal Ball (used for optimization and simulation)
  • Strong experience in design and managing development of dashboards using QlikView
  • Extensive Business/Data Analysis experience in advanced techniques like Marketing Mix Model, ARIMA forecast models, Pricing Models, Test - Control analysis, as well as reporting using QlikView.
  • Experience in problem resolution with IT systems and individuals
  • Strong written, verbal, and, presentation skills
  • Ability to work with vendors and internal organization to define specific analytics and process roadmap(s)
  • Strong ability in primary and secondary research

TECHNICAL SKILLS

Tools: SAS, Microsoft Office (Excel, Word and PowerPoint), QlikView

Techniques: Regression Analysis, ARIMA forecasting, Lift and ROI measurement using Marketing Mix Models, Price Elasticity measurement using Pricing model, Linear Optimization, Monte-Carlo Simulation, Hypothesis testing.

PROFESSIONAL EXPERIENCE

Confidential, Lake County, IL

Engagement Manager

Responsibilities:

  • Ensure development and delivery of analytics projects, such as Test-Control, Pre-Post, Regression based lift calculation etc., per client requirements in the areas of Sales Analytics.
  • Manage development and regular updates of QlikView based dashboards which track sales performance.
  • Engage in client meeting to understand project requirement and translate them for analysts.
  • Review the work done by onsite associate and offshore analysts for accuracy and business alignment with client’s requirements.
  • Manage one direct report and ensure efficient, timely, and successful delivery of projects.
  • Contribute to development of proposals for client.
  • Prepare SOW, Change orders etc. to manage commercial side of relationship with client.

Confidential, Cleveland, OH

Engagement Manager

Responsibilities:

  • Ensure development and delivery of analytics projects per client requirements in the areas of channel performance analytics, model validation, lease portfolio monitoring, and anti-money laundering analytics.
  • Develop ARIMA forecast model for Non-Performing loans using SAS.
  • Engage in client meeting to understand project requirement and translate them for analysts.
  • Review the work done by onsite associates and offshore analysts for accuracy and business alignment with client’s requirements.
  • Contribute to development of proposals for client.
  • Prepare SOW, Change orders etc. to manage commercial side of relationship with client.
  • Manage direct report(s) and ensure efficient, timely, and successful delivery of projects.

Confidential, Chicago, IL

Consultant

Responsibilities:

  • Consulted using advanced analytics such as Marketing Mix Analysis, Pricing Analysis, Purchase Drivers Analysis, etc.
  • Developed work plan for analytical projects.
  • Interfaced daily with offshore team to resolve data and model technical issues to meet client deliverables and project deadlines.
  • Interacted daily with client to manage expectations on projects results, timing, etc.
  • Reviewed analyses and prepared analytic conclusion/key findings for client/supervisor.
  • Worked with appropriate contacts to resolve questions/issues (e.g., offshore team, client).
  • Coordinated development of response to client questions.

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