SUMMARY

EXPERIENCE SharePoint Administrator

• Maintained and administered Microsoft SharePoint Server 2007, including daily monitoring, troubleshooting and performance analysis as well as perform as the SharePoint Subject Matter Expert SME . Provide technical guidance to the team in the technologies related to the development and support of an Enterprise SharePoint environment understanding relationship with active directory, SQL, IIS, etc. .
• Participated in planning and execution of tasks related to the evaluation of new SharePoint based initiatives Upgraded Versions, Third-Party Solutions, Integration with additional Enterprise Systems .
• Developed, configured and maintained document libraries, enterprise lists and site collections. Perform typical system administrative activities such as site creation, user training, backup, restore and issue resolution.
• Technical support of InfoPath forms, including communicating the location of form libraries, their purpose and workflows.
• Coordinated with divisions in standardizing and optimizing the way data/information is stored and retrieved.
• Worked with IT Project Managers and Business Analysts to design and develop solutions to address business needs and opportunities, and propose changes that would make the SharePoint environment a more effective solution.
• Maintain current industry knowledge of development concepts, best practices and procedures for MOSS 2007 solutions.

SharePoint Administrator

• Creation and maintenance of sites and site collections, as well as all associated databases and services, such as Shared Service Providers, and Extended Authentication providers if needed.
• Qualification, Installation and Maintenance of any Plug-in, Feature, Web Part, Template or Solution, including 3rd party software or applications for SP2010 environment.
• Responsible for back-up and recovery practices, and maintaining integrity and reliability of access to information.
• Responsible for coordinating and implementing SP2010 best use practices, and communicating with company management best use scenarios.
• Configured User Profile Sync and MySites
• Systems administration, maintenance, and synchronization of the MOSS 2007 Farm servers whichincluded:The production environment that consists of load balanced web servers and a backendservices server
• Installed, Configured and Tuned FAST Search Server service
• Provided the application of service packs and cumulative updates within a predefined maintenance window
• Provided technical input to assist in development of project plans for projects that intended to use the SharePoint 2007 and 2010 environments as development platforms.
• Provided written and verbal status reports to IT management and be able to effectively set expectationswith usersfor SP2010 migration.
• Provided day-to-day support of Microsoft Office SharePoint Server 2007 and SP2010 in a highly collaborative team
• Interfaced well with IT and user management, in-house developers and 3rd party systems during the migrationof SP2010.

SharePoint 2010 Migration Administrator

• Designed, installed and configured SharePoint Server 2010
• Configured AAM and IIS bindings and DNS
• Configured User Profile Sync and MySites
• Installed, Configured and Tuned MS Project Server 2010
• Installed, Configured and Tuned FAST Search Server Service
• Implemented security at site collection level, site level, list level and item level.

SharePoint Network Administrator

• Designed, implemented and administrated SharePoint 2007-2010 environment
• Created InfoPath Forms and generated intricate workflows
• Implemented SharePoint Governance naming conventions, D R management, monitoring, disaster recovery, etc
• Conducted small SharePoint training classes for users
• Upgraded servers in the farm to fulfill prerequisites for SharePoint 2010.
• Installed and managed MS Project Server 2007
• Gathered, analyzed the business requirements and documented the whole functional and technical specifications of the project..
• Created SharePoint sites, sub sites, Document Libraries, Lists, Audiences, Audience Rules,
• List Templates on portal to collaborate different Departments.
• Designed Workflows using SharePoint Designer 2010 for example, creating a task for User, Approval Workflow, Sending email notification with details
• Created Web Part pages that were configured for using Performance Point Services
• Used Web Services in designing some workflows to start workflows, copying document from list to document libraries, Managing permissions.
• Local user and group accounts created and configured on development and production. Web servers running on Windows Server 2008 operating system.
• Used Active Directory, to create users and managing permissions and created SharePoint Groups to manage permissions for different departments on portal.
• Implemented security at site collection level, site level, list level and item level.
• Created Data Driven Visio Diagrams and deployed by using Visio Services
• Designed business forms usingInfoPath 2010and published it in toSharePoint Forms Library.
• Created and customized the master pages and page layouts for better interface using the SharePoint Designer.
• Maintained the availability of the WAN and LAN resources
• in a multi-server Windows 2003-2008 LAN, 100 workstations and 100 end-users
• Produced system/network documentation, SOP 's and IT policies
• Imaged and prepared computers and laptops for distribution
• Maintained security and operating system patches and enhancements on servers and pc's
• Recommended, evaluated and purchased IT assets
• Maintained inventory of IT assets and purchased software licensing and tracked licensing compliance
• Administered and maintained Microsoft Exchange Server 2007
• Maintained and Administered Blackberry server
• Maintained Administered anti-virus, spyware, malware defense plan
• Help Desk / End-user support for hardware, software and Windows operating systems

System Administrator/Help Desk Manager

• Team member in the design, deployment and administration of SharePoint Portal Server 2003
• Migrated intranet infrastructure from SharePoint Portal Server 2003 to MOSS 2007.
• Migration included consolidating a few hundred portals, large number of databases and Custom Applications from SPS 2003 to MOSS 2007.
• Export all web applications by using STSADM commands for future use in MOSS 2007 if required.
• Installed all pre-requisites of MOSS 2007 before performing up-gradation.
• Installed and managed MS Project Server 2007.
• Created Sites, Document Libraries, Lists and List Views to collaborate users.
• Used SharePoint Designer 2007 for customizing MOSS 2007 by modifying Master Pages.
• Managing Sites, Sub-Sites, Site Quotas and alerts.
• Configured Shared Service Provider for Search, Audiences and User Profile management.
• Worked on List template, Site template and Site definition to customize Share Point Portal 2007.
• Created Site Columns and Content Types to resume schema of columns in different lists of web application.
• Member of the Governance Team Doc library planning, Search and index planning, Web App criteria
• Managed Active Directory and group policies
• Fixed any Microsoft Outlook problem, Blackberry and Blackjack
• Fixed any relate problems software and Hardware for laptop, PC and printer.
• Supervise Video and TV System Snap stream for server access.
• Symantec Enterprise Server Management
• BES Server account management
• Manage all helpdesk tasks and tickets through Numara Track-it helpdesk ticketing system.
• 3COM NBX management through Watson Portal
• Managed the Cisco VOIP system

Assistant Senior Systems/Network Administrator

• The first line of communication between the user and the MIS department. Worked with MIS management, commercial vendors and other associates to maintain the IT infrastructure.
• Responsible for gathering project requirements from the client, designing solutions, and managing a development team to deliver project requirements on time.
• Installed WSS3.0 and configured it using Central Administration
• Design / Development of SharePoint solutions for Intranet, Web Forms, Wiki and Document Management.
• Created sites, document libraries, List and List Views to collaborate users.
• Created Site Columns and Content Types to resume schema of columns in different lists of web application.
• Created a single level document approval workflow in WSS 3.0.
• Used Web Service to get data from different farms.
• Created views, alerts and custom lists in sites.
• Server admin and site admin templates installed.
• Involved in designing Quality Control Workflow to approve the data in before publishing into the website.
• Created the InfoPath 2003 survey forms, converted then into Web Based Forms and published into form library for gathering the survey data from corporate users.
• Generated reports using SQL server reporting services and to embed the reports in the site used report viewer and report explorer.
• Monitored overall SharePoint usage reporting.
• Answer MIS Support Services and Helpdesk trouble tickets via Remedy tickets and phone support calls for troubleshooting and repair of Microsoft Office 2000, XP, 2003, Windows 2000/NT, XP, 2000-03 Server machines.
• Configured software/hardware at PC set-up to meet individual user's needs.
• Responded to operational emergencies and render assistance in restoring the IT infrastructure to a fully operational state.
• Periodically serve as On-Call Technician providing 24-hour emergency response for operational problems.
• Occasionally assisting other associates on directly billed contract tasks and planned network outages. Follow relevant QMS procedures and work instructions.

PC Technician

• Handled second-level support of LAN and WAN issues for the company A working knowledge of COTS software and system operating loads, problem ticket resolution and end user application support
• Provided technical support for users including MS Office Suite, Exchange and Windows 2000, XP and 2003.
• Installed software, hardware and peripheral components such as monitors, keyboards, printers, network interface cards and disk drives
• Maintained, and supported SharePoint Portal Server 2003 in a medium server farm configuration.
• Provided SharePoint training to the IT and the selected departments for SharePoint best practices.
• Troubleshooting user's issues, resolving security problems, user support and training.
• Reviewed current portal use and made recommendations concerning future use and best practices.
• Gathered requirements for several enhancements to the portal, performed a SharePoint fit analysis, and made recommendations concerning the best approach within the SharePoint framework.
• Develop and manage content for the portal, news, events, document management support, moderated discussion forums, market surveys and marketing correspondence.
• Created a Microsoft technology roadmap document to facilitate budgeting and planning.
• Involved in Data modeling designing and building relational databases.
• Had good experience in 24/7 production support.
• Responsible for the repair and maintenance of 200 desktops and laptop computers.
• Supported EchoStar specific applications with little direction
• Supported activities assigned by the help desk, network services, or other information systems groups via email or hotline
• Provided status, and completed problem ticket information via TRAK-IT, the approved tracking system.
• Logged all repairs and services performed Maintained inventory of capital equipment and computer parts used in performing maintenance via TRAK-IT software

Computer Technician / Network Installation

• Troubleshot, repaired and built personal computers, servers and networks for various customers and consumers. Resolved email client problems such as POP, SMTP and TCP/IP network issues.
• Configured various applications, such as, Exchange 2000 and 2003, AS400 client, MS Office 2000, XP and
• 2003, Corel Suite, Paper Port, Peachtree and Symantec AV Corporate just to name a few
• Created a small intranet using Windows SharePoint Services 2.0
• Installed Cisco 2600 routers and 3500 series switches also configured VLANS and streaming media servers.
• Administered, migrated and configured security on several Windows XP desktops and 2003 server and
• Exchange server for various clients.
• Trouble tickets documented via proprietary software.
• Responsible for the design and implementation of a company network project valued at 20,000, completing it on schedule and under budget. Rapidly resolved virus and spyware problems that restored client to full business operations, won high praise, and generated lucrative repeat/referral business.

Switch Technician

• Troubleshoot and routed mobile phone traffic through the GSM and TDMA switches
• Backup records of mobile phone traffic
• Trained in Red Hat Linux, SOLARIS 2.

Asset Management Assistant

• Rebuilt and troubleshot IBM, Dell, Gateway, HP, Compaq, Xerox, and Tally products project managed and assisted with TCP/IP and subnet networking of these machines for Fulton County Government
• Administrated Windows 2000 server, Windows 2000 and XP desktops including backup and security procedures created and implemented for each project and lab.
• Assisted in Blackberry deployment, configuration and troubleshooting
• Trouble tickets and Hotline calls documented via TRACK-IT software.
• Co-coordinated the migration of 400 desktops to Windows XP
• Responsible for assigning and monitoring projects, trouble shooting and the co-ordination of projects with other departments.

PC Technician / Network Installations

• Traveled from state to state, installing a range from two to ten IBM computers, servers and printers, sub-networking to a satellite system to communicate with the Pegasus or the Opera Reservation System Input information using MS SQL 2000, and also implementing backup procedures in case of critical failure

Customer Support Technician

• Phone support for homes and business installation of DSL Pre-Broadband Service on Windows 95, 98 and 2000 operating systems. POP and SMTP configuration problems with mail host.

Lead Supervisor and NOC Trainee

• Supervised employees in training of safety and hazard factors in forklift driving
• Promoted to Network Operation Center, for training in network repair, installation and router configuration
• Trained on TCP/IP,DHCP, DNS, NT, Linux, UNIX

Computer and Networking Skills

Microsoft SharePoint Server 2003-2010, Windows SharePoint Services, Windows 2000-08 Server, MS Exchange 2003-2010, Active Directory Services including Group Policies, Blackberry Enterprise Server, MS Office 1997-2010, Symantec End Point, Windows 2000/NT, XP, 7, Small Business Server, WSUS, Terminal Services, TCP/IP, and Network Security, VPN, DNS, DHCP, SSL, WINS, DNS, DHCP and PC Server Build-Troubleshoot-Repair