Knowledge Operations Manager Resume Profile

Summary

Solutions-focused, versatile management professional offering a comprehensive
background supporting U.S. military operations in roles of increasing responsibility during a
3-year career in the United States Air Force USAF . Effective communicator who quickly
masters new roles and technologies to achieve positive results.
Highlights
Trained SharePoint 2007/2010 Administrator, InfoPath 2010 Designer, HTML/HTML5 Web
Design. Fast Learner, hard worker, excellent problem solver, classroom instructor, and innovative thinker.

Work Experience

Confidential

Formal Job Title: Knowledge Operations Manager

Confidential

Duties

Base SharePoint Administrator 2007 2010 and Subject Matter Expert SME - maintained and serviced 975 SharePoint sites for over 6000 users.
Ensured data integrity and availability and Privacy Act/Personally Identifiable Information PII protections.
Developed IT tools on SharePoint 2007 and 2010 platforms to streamline processes and improve business practices.
Focused on making compliance a byproduct of doing daily work. Consulted with users to ensure product accuracy.
Trained over 300 site owners on Dover Air Force base. Created training and continuity material for Dover's SharePoint program.
Accomplishments
Created the first Appointment Letter Management Tool ALMT for the United States Air Force on the SharePoint foundation.
Facilitated 4000 live documents for Dover Air Force Base alone, eliminating hundreds of man hours and product waste.
The Appointment Letter Management Tool has been implemented across all of Air Mobility Command for over 90K users.
ALMT was presented to Headquarters Air Force and recognized by The Inspector General TIG LtGen Mueller as an Air Force best practice.

Related Skills

I am a very proficient SharePoint 2007/2010 Site Collection Administrator. I have excellent typing skills, and I am proficient with most Microsoft Office products.
I am proficient with InfoPath and its uses with SharePoint. I have knowledge on SharePoint 2010 server software, and SQL Server 2007. I'm a fast learner and can easily adapt to changing work conditions.
I have excellent public speaking skills, and I have had the opportunity to brief my work to headquarters air force.
I work well with deadlines and open schedules with little to no supervision. I have good common sense and I take my responsibilities seriously.