SUMMERY

• 8 years of experience in analysis, design, development, testing, deployment and maintenance of various client and web applications in Finance, HR, IT and Manufacturing business domains
• Involved in migrating Lotus Notes applications to SharePoint and also developing new applications using SharePoint in the last 3 years
• A very good understanding of creating and modifying content types, web parts, workflows, event receivers, master pages, features and templates
• Expertise in gathering requirements from clients and translating client requirements into detailed design and co-ordinating the development work
• Proven experience in incident, problem, change and project management from estimation to delivery
• ITIL certified professional
• Strong exposure to the complete Software Development Life Cycle SDLC and Object Oriented Software design and development
• Strong interpersonal and communication skills, both written and oral, as reflected in the technical and analytical leadership and client presentations

TECHNICAL EXPERTISE

• Development Platforms UNIX, Microsoft Windows
• GUI/IDE SharePoint Designer 2010/2013, Microsoft Visual Studio 2008, Microsoft InfoPath 2010/2013
• Programming Languages C, C , Java
• Databases MS SQL 2008
• Web Development HTML/CSS/XML
• Scripting Languages Formula Language, Lotus Script, Java Script
• Domino Designer Lotus Domino v 6.5 8.5.3
• Design Tools Microsoft Visio
• Version Control Systems Rational Clearcase, Microsoft Visual Source Safe VSS
• Other Software Microsoft Office
• Other Tools BMC Remedy

PROFESSIONAL EXPERTISE

Confidential

SharePoint Developer

• It is a portal application developed to maintain Project Documents, Project related tasks, Events, Announcements, Discussions, Blogs, Wikis according to the roles in the site. The project contains mainly four modules - User Admin, Project Creation, Manage Permissions and Issue Tracker.
• User Admin: This module consists of the creation of users in Active Directory and database
• Project Creation: This module involves the creation of project and groups and giving permissions to the created groups on the project
• Manage Permissions: This module assigns permissions to the users by assigning them a role on the project
• Issue Tracker: This is a third party tool to post issues/bugs to the team. We integrated this tool with our application.
• The main roles in this application are Project Manager, Client, Client Manager, Staff and SharePoint Administrator. The Project manager has full control on the project, can create project and add users to the project and also assign roles to the users. The client has only read permissions on the project. The client manager has contribute permissions and the Staff has design permissions in their respective projects. The SharePoint Administrator has full control over the site.
• If a user access Issue Tracker for the first time, it will ask the credentials and stores it in the database. The next time it will take them directly to the tracker without asking credentials.

Responsibilities:

• Responsible for gathering and analysing the business requirements and implementing the same along with the documentation of functional and technical specifications
• Design, create and implement custom Web Parts, custom Master Pages, custom Layouts, features, solutions, and templates
• SharePoint development with InfoPath and SharePoint Designer creating custom lists, libraries, workflows and forms
• User Profile configuration using User Profile Service and site configuration within Central Administration
• Developed the authorization of the projects using Object Model

Confidential

SharePoint Developer

Knowledge Base - It is a common repository developed to maintain all documents and knows issues related to SharePoint migration. It is a repository for all learning documents for all teams in Henkel. It also serves as the key reference site for L1 support team. This is a constantly evolving site and a discussion forum is also incorporated.

Responsibilities:

• Designed and developed custom Web Parts, Master Pages, Theme and Site Definition to enrich the portal
• Used CAML Queries for data retrieval from SharePoint Lists
• Implementation of workflow for learning document creation which goes to supervisor and then manager for approval
• Automated mail setup initiated through workflow
• Search configuration
• Migrated the learning documents from Lotus Notes to SharePoint

Confidential

SharePoint Migration Lead

Responsibilities

• Involved in migrating all the users and mail-in ids to active directory
• Involved in testing and adjusting the existing Lotus Notes applications to ensure they will work well after migrating to outlook i.e. correct notes links are sent in the mails
• Adjusting email formatting such that tables and other special formatting appear the same in outlook as in notes
• Migrating existing team rooms in Lotus Notes to Team sites in SharePoint. Writing scripts to migrate data and documents from team rooms to team sites
• Involved in migrating the address book groups from notes to team sites from where they can be added to the outlook contacts

Confidential

Business Analyst

Responsibilities

• Lead the application maintenance team including incident management, problem management and change management
• Monitoring the remedy queue and avoiding ticket breaches by the team
• Resolving second line and third line service tickets as per the priorities and within SLA
• Requirement gathering through user meetings, validation of the requirements, finalization of requirements
• Translating client requirements into detailed design and delivering good quality code
• Co-ordinating the offshore development work and source code review
• Testing, UAT support and post go live support
• Preparing Daily, Weekly, Monthly Reports and handling L2 meetings with the clients

Confidential

Lotus Notes Developer Support Analyst

Responsibilities

• Resolving second line and third line service tickets as per the priorities and within SLA
• Developing, testing and implementing enhancement requests
• Streamlined the CR delivery process by preparing templates for Estimation, Functional Design, Technical Design, Test Plan and Traceability Matrix for uniformity across the team
• Mentoring junior resources in the team on Lotus Notes and other application knowledge
• Introduced the concept of daily monitoring in the team which considerably reduced lot of incoming tickets
• Handling L2 meetings with the SMEs

Confidential

Team Lead

The SFF flow Wholesale deals only with the calls originating or terminating at OUK network i.e. it deals with only the CMO/CMT/CGP calls. The Interconnect billing stream handles all the calls generated or terminated at PSTN. The objective of the project is to provide an efficient method wherein the MVNO traffic can be reconciled with the inter operator feed offnet traffic to ensure the accuracy of invoicing the MVNO.

Responsibilities

• Preparation of the Low Level Design Document which involved mapping the business requirements into technical specification
• Quality Team Lead and Team Lead
• Coordinating in coding and Unit Testing
• Coordinating with the testing team in preparing the PAT plans

Confidential

Business Analyst

Maintaining a large number of applications used internally by Orange UK employees and customer service representatives. The key responsibilities include analysis of development requirements, producing detailed specifications according to the company standard, provide accurate and realistic estimates of work required and then code and deliver to the agreed timescales. Single point of contact for all support related activities and providing resolutions to all service tickets and bug fixing.

Development Responsibilities

• Requirement gathering through user meetings, validation of the requirements, finalization of requirements
• Translating client requirements into detailed design and delivering good quality code
• Designed applications in Lotus Domino to interface with Oracle and SAP applications using lotus connectors
• Testing and UAT support and post go live support
• Support Responsibilities
• Resolving second line and third line service tickets as per the priorities and within the service level agreements
• Involved in maintaining the access for around 4000 users in a domino environment of 100 applications, some of which were critical applications which was under SOX control
• Involved in maintaining the configurations of the applications and any changes that might be required from time to time
• Monitoring the load across various servers and the replications between them
• Applying fixes against a change request

Confidential

Sales System Improvements

Design Analyst and Senior Programmer

Sales System Improvements , product was mainly developed for use by the sales persons in Orange UK. The main purpose of this project was to make use of the client and web functionality of Notes and enable the sales persons to capture the customer requirements even when they are not in the Orange network. It also features a very efficient Workflow, Document Generation and Reporting module. The domino based Orange Intranet Workspace will host Sales System Improvements.

Responsibilities

• Authored high level and low level design specifications
• Development and Unit/System/Regression/Performance testing
• Technical Lead/Team Lead have mentored teams of size ranging from 4 5 members
• Defined system specific coding standards
• Support during user acceptance tests
• Implementation Highlights
• The main challenge of this project was the requirements changing from time to time and new solutions had to be designed as per the new requirements every now and then. The project was planned to be delivered in various drops and so maintaining different versions and merging the code each time was very demanding. As a Team lead of the project was responsible for successfully implementing the solutions and mentoring the team to delivery against tight time scales.

Confidential

Designer and Senior Programmer

Expense is a Notes based application in the Orange Intranet. It is an application widely used for claiming expenses incurred by the Orange employees including mileage and foreign currency expenses. The main aim of this work package was to develop a report generator that would allow the senior management to monitor the high expenditure areas and facilitation of cost centre budgeting.

Responsibilities

• Authored high level and low level design specifications
• Development and Unit/System/Performance testing
• Co-ordinated directly with the clients at onsite.
• Sole implementer of the entire workflow.

Confidential

Designer and Developer

Rite Forms is also Notes based application developed for use by the Unified Security Infrastructure team. The main purpose of this application was to capture the equipment needs in the Data Centre, Switch sites and Test beds, Network supporting devices and also decommissioning of existing devices. The details were previously captured in a spread sheet and hence there was no data integrity and also approval process was cumbersome.

Responsibilities

• Authored low level design specifications
• Development and Unit/System testing
• Implementation Highlights
• Since the application was used to capture so many requirements, implementing the Workflow was a major challenge. Every request Example, data centre, switch site, test bed had to go to a different admin team for approval and once the request has been approved, it had to be assigned to the appropriate planning and implementation engineer. Each of the assigned engineers can either accept/reject/put on hold the request, hence each of the status had to be handled accordingly.

Confidential

Developer

The Leave Request System was originally designed for certain specific requirements relating to Annual Leave recording. The HR team required many enhancements to be made to the system to increase the usability and provide better visibility of the team leaves for Managers. The system was supposed to cope with the business changes such as an employee moving within Orange and also provide the reporting functionality to include a complete data dump.

Responsibilities

• Authored high level and low level design specifications
• Development and Unit/System testing