Objective: Obtain a position where I can assist in providing a secure, stable and up-to-date IT infrastructure while continuing to increase my skills, knowledge experience.

Summary: Detail-oriented, results-driven IT professional with over 18 years' experience in creating and supporting messaging and collaboration solutions. Experienced in systems and data migrations, product development lifecycle, troubleshooting, documentation, communications, peer and end-user training.

Tech Skills:

• SharePoint Development Administration, SharePoint Designer, SharePoint Workflows
• HTML, CSS, JavaScript/JQuery, XML
• Lotus Notes/Domino/Sametime Administration Application Development

Experience: Confidential

SharePoint Developer

• Created, maintained and upgraded 16 country intranet SharePoint sites, each consisting of 7 to 12 subsites and blogs and 300 to 1000 pages, including 7 in non-English languages
• Migrated legacy Lotus Notes applications and data to Sharepoint and decommissioned over 1000 Lotus Notes databases.
• Used the SharePoint front-end GUI interface to create sites, subsites, pages and various webparts
• Used JavaScript to perform custom actions in SharePoint such as adding headings into a standard SharePoint list and associating an attachment in a document library to a related item in a list on a mass scale
• Used HTML in workflows to create web-friendly links to documents and list items
• Utilized SharePoint Designer 2007, 2010, 2013 to create workflows, modify HTML, modify code directly when it would have been difficult or impossible to make the changes using only the GUI
• Acted in a BA capacity to work with individuals and teams to gather requirements for new or updated SharePoint sites. Designed sites per their specifications. Worked with those individuals and teams on an ongoing basis to demonstrate alpha and beta releases of their apps and gather feedback before delivering the final product. Provided documentation and training upon application rollout.
• Created, updated and maintained workflows to send emails, request review and approvals, copy fields to other lists and perform lookups
• Created and maintained Term Store navigation
• Created documentation and work instructions for 1st, 2nd and 3rd level analysts. Created mass communications to notify user base of upcoming changes and required actions. Created helpdesk solutions. Created end-user instruction guides, created training presentations in PowerPoint and provided end user training on both and individual and group basis.

Confidential

Systems Engineer

• Messaging Collaboration
• Administered 35 servers and 10,000 users in a global environment
• Helped develop Kelly's first mobile device program. Supported Blackberry
• Enterprise Server, Blackberry device and iPhones
• Installed, upgraded supported Sametime Sametime logging utility
• Involved in selection of WebSphere as intranet platform, supported
• WebSphere
• Upgraded Domino servers to R5, R6, R7, R8, upgrade of clients to R5, R6, R8
• R8 only for small user base
• Researched, recommended, introduced supported new technology
• to meet business needs, including Juniper VPN and IronMail
• Involved in messaging migration project. Researched tested Google Apps Microsoft BPOS, researched, tested, installed Quest migration utility, planned scheduled BPOS migration rollout for AMER
• Planned implemented deployment of Notes servers in the DMZ, migrated data from servers hosted at an external provider, saving 6,000/month in hosting costs
• Planned and implemented iNotes or Notes in new or previously non-networked locations, including iNotes Mexico, Ayers, CGR7, Belgium, Italy
• Worked with the Windows team to create Notes install for Citrix
• Provided assistance with legal, security HR investigations
• Researched, planned implemented plug-ins for Salesforce
• Updated external DNS records with MarkMonitor
• Worked extensively with remote admins to provide training and assistance, including remote administration
• Planned and implemented 2 migration s to new hardware completed associated data migration
• Consolidated and decommissioned under-utilized servers
• Provided development assistance
• Performed daily maintenance tasks including troubleshooting and resolving server errors, admin tasks, server monitoring
• Installed, configured, updated and supported Trend ScanMail
• Provided end user, hotline, second level overseas IT support
• Compiled and published monthly statistics to ensure metrics were met

Confidential

Lotus Notes Administrator

• Stood up new servers, new domains, helped develop new business
• Migrated users from a flat to hierarchical domain
• Installed, configured and administered Domino Fax and Domino.doc
• Domino web and database development
• Troubleshot and fixed server errors and database corruption
• Performed daily administration tasks and monitoring of multiple domains
• Provided end user support
• Created, deleted, updated user ids

Confidential

Lotus Notes Deployment Planner

• Planned and implemented Chrysler's migration to Lotus Notes
• Acted as a liaison for sites undergoing the software change
• Trainer
• Wrote and edited technical manuals for Win95, Office97 and Lotus Notes 4.1
• Trained end users on software upgrades
• Supported Windows 95, Office 97 and Lotus Notes

Confidential

Advertising Public Relations

• Solicited advertisers and managed ad sales for The Michigan CPA magazine
• Wrote press releases and contributed articles to The Michigan CPA
• Coordinated statewide speaker's bureau
• Communications Member Services Coordinator
• Planned meetings and prepared materials for Board of Directors
• Planned and coordinated Professional Careers Seminar
• Coordinated meetings and events for seven regional chapters and 37 committees

Confidential

President

• Served as CEO of one of the country's largest residence halls system, with 22,000 constituents and an annual budget of over 1,000,000
• Represented RHA to media, administration, city government student groups
• Hired and oversaw executive board of 15
• Oversaw Statewalk, Special Events and movie programs