SUMMARY

• Analytical problem solver with strong written and verbal communication skills with 15+ years of professional experience including SharePoint, Business Analysis, Project Management and Development at a variety of corporate, government non - profit organizations.
• Experience includes eliciting requirements, writing documentation, drafting deliverables and facilitating communication through written and communication and meetings.
• Seeking to leverage strong analytical, creative and communication skills to find solutions that make organizations run more efficiently and effectively.

Areas of expertise

• Communication: In addition to work for organizations has written 3 full length books of over 100,000 words in length and conducted personal life coaching seminars.
• Business Analysis: elicited requirements and created written documentation
• Assist the development team by managing the project, updating task status as well as documenting and managing meetings.
• SharePoint front end development for both internal team sites and external facing websites.
• Delivered End-User Training for publishing and managing content in SharePoint.
• Strong competence with Microsoft Office products such as Excel, PowerPoint, Word, and Visio
• Early in career, administrative support and sales experience / experience in business-to-business and business-to-consumer roles.

PROFESSIONAL EXPERIENCE

Confidential

SharePoint Consultant / Business Analyst / Developer

Responsibilities:

• Designed and helped launch a new member resources website at an association, the Independent Insurance Agents and Brokers of America
• The member resource site used SharePoint as a CMS and BindTuning responsive design theme which is based on a bootstrap framework.
• Used SharePoint cross-site publishing to create a website where content published on the national association website could be updated on over 40 affiliated websites.
• Developed forms to gather information, pictures and graphics used to create live mockups of customized advertisement templates for members of the association.
• Attended or lead daily project stand up meetings as part of the Agile Process. Acted as a liaison between the development team and the marketing and customer service operations team.
• Used mockups and prototypes to communicate with the customer, management, and the development team to design and maintain a look and feel that aligns with the customer’s mission.
• Elicited functional design requirements from the team including identifying processes that could be turned into SharePoint workflows.
• Created forms and workflows using SharePoint Designer, InfoPath, and various web parts.
• Designed and implemented a unified rich web user interface using primarily out-of-the-box functionality included utilizing existing site columns and forms used by the content store in SharePoint with some customization using HTML, CSS and JavaScript / jQuery.

Confidential

SharePoint Developer / Business Analysis / Project Manager

Responsibilities:

• Worked on several projects as an independent contractor and consultant
• Acted as a power user /front end administrator to customize content and create solutions in SharePoint.
• Created requirements documents, project summaries.
• Created progress reports which addressed project status, and updated dash boards and task / issues lists.
• Documented and reviewed current business processes identify gaps in processes and map them to SharePoint capabilities and automation as necessary.
• Created guides for end users on how to perform basic business processes.
• Created custom forms and workflows to support business process using SP Designer
• Creation and designing of publishing sites and intranet portals using SharePoint
• Manage and troubleshoot migration of server farm at Department of Veteran Affairs from SharePoint 2007 to SP 2010 for a department with more than 1,000 users.
• Identify web parts, workflows and other customizations that needed to be remediated or replaced for upgrade to SP 2010.
• Worked on various contracts as an independent contractor. Major engagements include Freddie Mac, American Institutes of Architects, and various government agencies.
• Site Collection Administrator responsible for managing all sites within web application
• SharePoint portal management support, web part integration, and business process automation services
• Function as the interface between operational personnel and server-side support staff by assisting in conceptual development and requirements documentation
• Created and updated web sites, modified, portal web parts using out-of-the-box functionality, managed users and permissions, and assisting with ongoing portal user and end-user application training efforts within the assigned site collection
• Act as business liaison between the server-side team and the end-users to ensure all requirements are met
• Trained end users on basic SharePoint site functionality and tools including document libraries, lists and user permissions.

Confidential

Consultant

Responsibilities:

• Part of Program Management team for IRS Security Services Information Assurance contract to ensure compliance with HSPD-12 and FISMA standards. The contract grew to over 200 consultants and over $50 Million.
• Maintained SharePoint document library with monthly status reports and billing summaries which tracked utilization rates of resources across different tasks.
• Migrated supporting SharePoint site from internal facing (ishare) inside the firewall to one which allowed client access outside the corporate firewall.
• Tracked and reported the status of over 30 individual tasks within the project through bi-weekly status meetings monthly status reports and resource utilization reports.
• Assist with the analysis of file shares for migration to SharePoint.
• Facilitated bi-weekly status report meetings between team leads, partners and other senior management on the project to document client interactions and identify strategic risks and opportunities.

Confidential

Project Coordinator

Responsibilities:

• Prepare agendas for Legal Core Team meetings with Product Safety Lawyers and Engineers that monitor compliance with Federal Regulations and attempt to protect the company from Legal Action.
• Draft and edit monthly Legal Alert newsletter, a 2-3 page summary of legal and regulatory news that was distributed to top Executives, which increased department visibility and awareness of Legal and Public Policy issues.
• Gather information and draft reports to comply with the Lobbying Disclosure Act of 1995 (LDA). The reports detail the amount of time and money spent on Lobbying Activities by Government Affairs personnel in Washington, DC office.
• Formatted informational binders using MS Word for policy briefings to visiting executives.

Confidential

Business-to-business Sales representative

Responsibilities:

• Generated new business and managing existing accounts by completing 50 - 100 outbound or inbound calls per day to follow up with sales leads for Software, market research and printer / copier supplies.
• Sales involved consultative sales involving customers, vendors and manufacturers.