SUMMARY:

• Business Analysis 8 years
• Content Management, Learning Management and Business Process Automation 10+ years
• Project scope management, gap analysis, risk assessment
• Agile and Scrum Project Management discilpline
• Gather requirementsfromSME’s, organizationalleadershipandmanagingstaff
• Establish Projectplan, backlog, timeline,andriskdocumentation
• Manage backlog, stand - up and stakeholder status meetings. Off-shore teams.
• Design and develop wireframe, prototypes and solutions as deliverable
• Qualitycontrol/testplanningandmanagement
• User Acceptance and Training
• Business Requirement Document (BRD), Functional Requirements (FRD)
• Content and Permissions Strategy
• Business Process Flows, Strategic Process Solutions, User Stories and Social Network Mapping
• Site Collection Maps, Mind Maps
• Traceability Matrix and Test Plans

CORE SKILLS:

Functions: Business Analyst, SharePoint Configuration and Front End Development, Project Manager

Content Management Systems: SharePoint (2003 beta through Office 365), Sitecore, IBM Connections, LiveLink, MS InfoPath, MS Access, Corasworks, Quest, Nintex Workflow

Content Management: Permissions, Content Types, Digital Content Management, Taxonomy, Document Lifecycle, facets,contenttypes,term store, upgradeand migration,datadictionaries,databasetable relationships and normalization, SmartLogic Semaphore (Auto - tagging)

Learning Management System: Oracle EPM, SAP, SAP Concur, Grants Budgeting System (GBS)

Social Media: Requirements and Content Management, Content distribution, Adwords and Keyword Planner, Keywordtool.io, NewsCred, Sprinklr

Migrations: SharePoint 2003 beta through Office 365, Box.com, SiteCire, IBM Connections Tsunami, Quest, Metalogix, ShareGate, DocAve

Automation: SharePoint Workflow, Corasworks, Quest, InfoPath, Nintex, Power Automate, Power BI

Reporting: Data aggregation, deduplication, and cleanup, Access,Excel, Dashboards, InfoPath, Power Apps, Nintex, RegEx, Power Automate, Power BI, Tableau, Performance Point

Learning, Team Support and Training: Communication strategies for business strategy, processes and governance, Training plans, materials (including video) and delivery. Site owner and user training. Global and online. Troubleshooting and track issue tickets in ServiceNow. Application Support and Troubleshooting

Sectors: Information Technology, Pharmaceuticals, Public Administration, State Disaster Recovery, Engineering, Social Media Marketing, Philanthropy/Non-Profit, Banking

Applications: Microsoft Project, JIRA, Confluence Visio, Balsamiq, Excel (Project backlog, datasets and wireframes), PowerPoint

CONSULTANCIES AND EMPLOYMENT:

SharePoint Business Analyst/Migration Specialist

Confidential

Responsibilities:

• Gather site owner requirements and converts to migration plans, jobs and workflow recreation
• Recreate workflows in Power Automate
• Establish Intranet solutions for workflows and forms
• Prepare for migration and recreation of workflows in SharePoint 2010 and Office 365
• Analyze migration inventory of users
• Stage and perform migrations
• Test bigration batches
• Troubleshoot and/or report issues

SharePoint Business Analyst

Confidential

Responsibilities:

• Gather requirements, then plan and document solutions
• Solutions include
• Migrations of content form file shares to SharePoint
• Establish intranet solutions for client workflow, forms and collaboration
• Review SQL queries for dashboards
• Permissons and content strategy for migration and creation of sites that support
• Managed access to secure content
• Collaboration and shared publishing of non-secure content
• Stage and perform migrations
• Troubleshoot and/or report issues

SharePoint Business Analyst

Confidential

Responsibilities:

• Business requirements and scope for SharePoint2010 to SharePoint 2019 and Office 365 implementation
• Support shared knowledge solutions. Using out of box SharePoint features, add-ons and other platforms
• Create Power Automate workflows and Power App Forms
• Interview stakeholders to establish content placement
• Develop Prototype website

Business Analyst

Confidential

Responsibilities:

• Requirements documentation for content management system; business, functional, user stories
• Contextual confirmation to align on business need and frame benefits of system features

Business Analyst

Confidential

Responsibilities:

• Assess and troubleshoot current state budgeting processes and technology
• Document requirements, design, development, and testing using:
• Business Requirements, Functional Requirements
• Identify and document system and integration risks
• Gap analysis and change management for budgeting process
• Taxonomy, Data Mapping, SQL Queries
• Workflows, Visio
• Establish Learning, Governance, and other Training Materials
• User Stories, Social Network Mappings, Mind Map
• Content Management
• Oracle, Jira, ServiceNow, LMS
• Document Current state Digital Content budgeting processes in workflows
• Understand Oracle Planning and Budgeting Cloud Service
• Document required future state budgeting processes and system functionality
• Quality Control and Application Support

SharePoint Business Analyst

Confidential

Responsibilities:

• Assess and Troubleshoot current state SharePoint 2016 customized sites
• Manage issue tickets in ServiceNow
• Migration using Sharegate from SharePoint 2007 to 2016 on premise and QA to Production
• Perform Gap Analysis and Expedite Nintex Forms/Workflows produced by off-boarding consultancy
• Identify risks in current state system and proiritize change andd implementations
• Establish and document change management for strategic processes including on-time delivery
• Create Nintex Forms and Workflows to support, RegEx
• Mitigate existing workflow issues and provide technical support for issues with SharePoint and Nintex workflow
• Analyse and Propose strategic process development solutions and document workflows to improve an intranet solution for on-time product delivery process
• Gap analysis and value stream mapping for production to shipping process (including tracking in SAP)
• Review expense and reporting in SAP
• Establish and document change management and learning for on-time delivery and safety processes
• Document business unit functions and workflows for use in process development and SharePoint site design

SharePoint Business Analyst

Confidential

Responsibilities:

• Requirements gathering, analysis and demonstration of SharePoint intranet solutions
• Assess and propose strategic process and knowledge management solutions
• Propose SharePoint features and design to support business needs
• Document proposed gap analysis and change management to support conversion to shared digital content in SharePoint
• Build a prototype to plan and establish; Site Structure, Navigation, and Curated Content

Business Analyst

Confidential

Responsibilities:

• Migrate Information Access Management Security unit content from Sharepoint 2010 to Office 365
• Document requirements and design leadership presentations Architecture, timeline, best practices and tasks
• Review data for reporting and establish content types for standardize datasets
• Establish site structure and managed content types in support of aggregation for dashboards
• Inform Product and Program Team and Stakeholders of SharePoint best practices, design and develop site collection

Business Analyst

Confidential

Responsibilities:

• Create Jira epics, stories, tasks Digital Marketing Social Media Website for Citibank
• Establish and groom digital content management project backlog
• Establish project scope and risks.
• Document epics, stories, and risks in JIRA/Confluence. Manage Project backlog and changes.
• Establish site taxonomy and keywords Adwords and Keyword Planner, keywordtool.io
• Document requirements for visual design, site structure and functionality for Social Media Marketing extranet

Business Analyst

Confidential

Responsibilities:

• Assess, plan and perform SharePoint Migration SharePoint 2010 to Sitecore
• Assess scale and functionality of source content and ability to migrate.
• Assess site structure and functionality to be custom developed in Sitecore versus its SharePoint source

Business Analyst

Confidential

Responsibilities:

• Migration of content from SharePoint 2010 to Office 365 and SharePoint 2016 both Manually and using Metalogix
• Review and document current state content and site structure for migration to Office 365
• Design and create SharePoint site collections
• Establish taxonomies and coach users in preparing content for migration
• Document requirements for current state and target content for migration
• Migrate and review content to ensure complete migration
• Migrate content from Sitecore to SharePoint
• Quality review of data sets. Convert excel sheets to SharePoint lists
• Redesign and Migrate and database and dashboard
• Work with IT and manage tickets for Migration issues in ServiceNow
• Develop solutions such as integrated databases in Access, workflow in Visio, forms and page designs

SharePoint Content Manager, Office 365

Confidential

Responsibilities:

• Recommend standardized and best practice alignment to Self-Service pages publishers
• Communicate best practices in Content Managment
• Coach page owners in using SharePoint functionality
• Development of Self-Service project tracking site
• Manage trouble tickets in ServiceNow
• Review and develop in SharePoint 2007, Microsoft Office 365, Snag-It, html, JavaScript

SharePoint Business Analyst, Office 365

Confidential

Responsibilities:

• Rebuild and migrate SharePoint site collection to Office 365
• Establish permissions plan and content management best practices
• Establish site structure and document types for permissions plan
• Establish taxonomy and recommendations for data cleanup
• SME elicitation, document requirements; BRD, timeline, wireframes, and data mapping
• Develop site collection, establish/apply permissions strategy and migration to O365 from SP 2007
• SharePoint 2007, O365, Designer, Metalogix

Jr. SharePoint Developer/Sr. Business Analyst

Confidential

Responsibilities:

• Configure SharePoint pages and lists with an eye towards standardizing and aligning the site collection with best practices in SharePoint content management and user experience
• Propose and create datasets and page layouts for dashboards
• Troubleshoot user issues and prioritize tickets in ServiceNow
• Meet with site owners to propose changes and train where necessary

Business Analyst/SharePoint Developer

Confidential

Responsibilities:

• Review current state SiteCore content structure
• Propose Migration plan
• Propose SharePoint site structure, content structure and information layout
• Migrate content from Sitecore to SharePoint
• Assist in User Acceptance testing

SharePoint Project Manager

Confidential

Responsibilities:

• SharePoint Online administrator and solutions developer
• Oversight and advisory role for consultant project to document payment systems
• Coach, support and train users in SharePoint functionality and use of the system
• Create dashboards and reports using Power BI
• Develop integrated solutions with SharePoint 2013, Office 365 Microsoft Azure, InfoPath forms, Microsoft Access, Excel Services, and Nintex Workflow, Power BI

Business Analyst

Confidential

Responsibilities:

• Requirements gathering and documentation for IDM Identity Management Solution
• Understand business processes and technical architecture; Restful Service, IDV PII, Active Directory, Lotus Notes, as well as existing technical documentation
• Business Requirements Documentation; Business and Functional Requirements Documentation, Process Flows, Strategic Process Recommendations, Business Presentation

Senior Project Manager

Confidential

Responsibilities:

• Migration and solution development for Clinical Operations SharePoint redesign
• Requirements gathering and documentation for global trial operations and budget planning requirements process flow charts, functional requirements, presentations
• Troubleshoot existing InfoPath budget projection form and develop Budget, Research RFP and Product Distribution Solutions
• Build integrated solution between SharePoint and Microsoft Access, SharePoint Excel Services to aggregate budget and distribution data for dashboard reporting
• Design and develop InfoPath payment processing form with email alerts and status tracking
• Create InfoPath formulas to project budget amounts for studies with varied duration. Create conditions for form permissions, field appearance and notifications
• Create dashboards Using SharePoint Excel Services and Tableau
• Design and facilitate learning sessions for site owners

SharePoint Migration Advisor/Sr. Business Analyst

Confidential

Responsibilities:

• Capture and document functional requirements for business social network sites and content management.
• Gather and document requirements for global migration from SharePoint to IBM Websphere platform and Connections process flowcharts, intranet content review and inventory on WebSphere platform
• Planning and development for document management and collaboration solutions
• Assess current state SharePoint environment and anticipate functionality and requirements for migration to IBM Connections

SharePoint Sr. Business Analyst

Confidential

Responsibilities:

• Provide SharePoint documentation and development services to clients Confidential . Celgene, BioMet and Novartis
• Direct client support in requirements gathering and reporting; technical Specifications, wireframes, Visio flowcharts, Nintex Workflows. SharePoint training. InfoPath Forms.
• Document and gather requirements for development of automated SharePoint solution to intake Information Technology project requests, generate SOW, provision project development team site. (Business Requirements Document, Functional Requirements Specifications, Process Flowcharts, Use cases and User Stories and Wireframes)
• Establish datasets and standardized terms
• Develop solutions using SharePoint, InfoPath and Nintex
• Install Nintex and produce prototype solutions as proof of concept
• Create InfoPath form for Project Intake Requests
• Create Nintex workflows automating document creation, approvals and site provisioning
• Gather and document requirements for SharePoint redesign.
• Client advocacy and meeting facilitation to clarify solution approach between business and IT. Establish redesign requirements and clarify design limitations
• Requirements gathering and documentation (Visio Workflow charts, Wireframes, meeting facilitation, Configure SharePoint Team Sites)
• Support leadership decisions on SharePoint upgrade to 2013 by producing graphics and summary reporting on SharePoint functionality and potential solutions
• Solutions mapping of SharePoint functionality, as well as related add-on software
• Out of box development of SharePoint content management, marketing and reporting solutions for GMax site owners. SharePoint, Access, Quest content aggregation
• Coachingandtraining SharePoint site owners in best practices for an administrator and working with pages, lists and webParts
• Gap analysis, data analysis and User Acceptance Testing for ETL between data store and SharePoint
• Troubleshoot user issues and track in ServiceNow

Technical Service Delivery

Confidential

Responsibilities:

• Coach IT technical support staff new to SharePoint in application functionality, content management best practices, requirements gathering and configuration.
• Facilitate requirements sessions between IT technical support staff and site owners
• Develop solutions and provide direct support to site owners Corasworks, Infopath
• Facilitate leadership meeting to design SharePoint upgrade based on business workflow
• Written and face-to-face training of internalclientsonSharePoint2007 and 2010

Business Analyst

Confidential

Responsibilities:

• Redesign and configure SharePoint Project Management site
• Build Project Manager SDLC tracking and reporting sites and tools in SharePoint 2007
• Apply standardized graphics and style HTML, content editor web parts, JQuery, JavaScript.
• Training materials and coaching for site collection owners. Provide User technical support

Assistant Manager

Confidential

Responsibilities:

• Establish framework and methods for learning management
• Identify and automate select cross-program social and product processes
• Establish global and cross-program taxonomy for organization structure, initiatives, issue, and demographics
• Establish publishing and distribution process for global reports produced under grants
• Standardize and manage grantmaker reporting on their strategic approaches
• Implement SharePoint 2003 beta Knowledge Management solution and proof of concept
• Establish taxonomy for Foundation publications and documents
• Organizational publication guideliness and dissemination plan
• Engage SharePoint 2003 provider and create site for a program collaboration project
• Plan social and technical logistics for global program planning and conferences
• Plan events and opportunities for program staff networking and capture of key issues
• Manage video taping of panels and break-out groups, edit and package for distribution
• Establish and manage technology resources and support center
• Develop global knowledge management system
• Gather requirements from leadership, management and team meetings to integrate business strategy, program goals, workflow and social networks
• Establish taxonomy including organizational structure, grant initiatives, staff and stakeholder social network
• Establish and develop SharePoint content management and permissions strategy
• Produce documentation and engage to support global site ownership, administration, governance and best practices by Program leadership and Information Technology
• Training plan, manuals, ongoing service delivery and coaching in content management best practices to global offices, IT and Help Desk staff onsite and online globally
• Application support and Troubleshoot user issues