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Sharepoint Administrator/o365 Resume

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East Peoria, IL

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SUMMARY

  • SharePoint Administrator with more than 15 years’ experience in information technology.
  • Highly skilled technically with excellent communication and interpersonal skills.
  • Able to learn new software and technologies quickly.

TECHNICAL SKILLS

Software/Applications: O365 - OneDrive, Teams, OneNote, Flow, PowerApps, Azure, Microsoft Office 2013/2016, Lotus Notes, Siemen’s Teamcenter, SharePoint, SharePoint Designer, Salesforce, IIS, ServieNow, Jabber, Yammer, Skype, Sametime, Remedy, AppShare, ControlPoint, Microsoft Outlook, IBM Connections, Remote Desktop, SCCM, Active Directory, LOGbinder for SharePoint, PowerShell, ShareGate

Operating Systems: Windows 7/8/10, Windows Server 2008/2012, Linux

Databases: SQL Server Management Studio

Hardware: Printers, Laptop, Router, Switches

Industries: Manufacturing, Healthcare, Tax and Accounting

PROFESSIONAL EXPERIENCE

SHAREPOINT ADMINISTRATOR/O365

Confidential, East Peoria, IL

Responsibilities:

  • Project Highlights - Support and administer users and servers: site creations, custom workflows, custom permissions, site customizations, end-user training, search.
  • Supported administrated TeamCenter AppShare conferencing software.
  • Installed and configured Metalogix ControlPoint for SharePoint. Setup and administered IIS.
  • Revolved incident tickets through Remedy and ServiceNow.
  • Monitored and troubleshooted SharePoint production, QA and Development servers.
  • Ability to troubleshoot and maintain SharePoint logs.
  • Performed password changes, routine maintenance and updates on SharePoint servers.
  • Built 2013 SharePoint environments. Responsible for applying certificates to the environments.
  • Knowledge of PowerShell, Support OneDrive, OneNote, Teams.
  • Migrated SharePoint from and 2013 to SharePoint Online.

Environment: - SQL 2008, Windows Server 2008/2012, Windows 7/8/10, Lotus Notes, SharePoint 2007/2013/Online

IT Analyst

Confidential, Peoria, IL

Responsibilities:

  • Project Highlights - Administer and support Lotus Notes Servers and Users.
  • Perform server updates and maintenance on Windows Servers.
  • Document and manage helpdesk calls through ticketing software. Support, upgrade, administer CaseWare (Accounting software).
  • Trained users on how to use CaseWare and Lotus Notes.
  • Administer, support, and did basic development in SharePoint WSS/2003.
  • Administer and develop in Salesforce.
  • Created a helpdesk ticketing system using Salesforce. Install and setup PGP on users' computers.
  • Able to troubleshoot and repair any issues regarding PGP.

Environment: - Windows, Lotus Notes, WSS, Windows Server 2003, Exchange, Outlook, SharePoint 2007

HELPDESK MANAGER

Confidential, Canton, IL

Responsibilities:

  • Project Highlights - Managed the helpdesk.
  • Systems administrator for all Windows Servers.
  • Trained departmental staff in the use of company systems and applications.
  • Installed applications and coordinated all hardware/software upgrades.
  • Performed backups and restores on servers and user’s workstations.
  • Implemented a disaster recovery plan.

Environment: - Windows Server

SYSTEMS ADMINSTRATOR

Confidential, Peoria, IL

Responsibilities:

  • Project Highlights - Systems Administrator (Implement operating system and software upgrades, configure new users; administer system security, support users).
  • Administer and support all Microsoft Windows products. Setup and upgraded Lotus Notes environment including Web servers.
  • Maintained and troubleshoot all virus protection. Used Backups Exec as backup and restore software.
  • Develop and document processes and procedures for all updates and new installations.

Environment: - Windows Server, Lotus Notes

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