Sharepoint Application Support Lead Resume
East Hanover, NJ
SUMMARY
- Eight years of experience in analysis, design, development, testing and maintenance of object - oriented, client-server multi-tier web applications.
- Five years of experience in developing, installing, configuring, and administering Microsoft SharePoint 2010 and Office SharePoint Server 2007 (MOSS 2007) custom applications.
- Installed, Configured and Implemented large scale SharePoint Farms.
- Good Experience with ITIL process, Change Management, Incident Management, Problem Management, Knowledge Management.
- Good experience with SharePoint Central Administration, Powershell commands, STSADM commands.
- Extensively worked with SharePoint Designer, InfoPath Designer, Nintex Workflow, Nintex Reporting 2008.
- Good in Out of the Box (OOTB) features of SharePoint
- 24*7 responsible for Production Support, Responsible for High availability of SharePoint.
- Very good with IIS 7.0 / 6.0 running on Windows Server 2008 or 2003.
- Supported SharePoint farm, which was used as Portal, Enterprise Search, Enterprise Content Management System (ECM or CMS), Business Process and Forms, Business Intelligence.
- Experience in branding of SharePoint Sites by customization of Master Pages, CSS, Site template.
- Working on Development of Custom SharePoint Workflows, Web parts and Custom site, list templates.
- Extensive experience in design and development of applications using .NET Framework, ASP.Net, C#, XML, HTML, DHTML, IIS, JavaScript, SQL-Server 2008/2005.
- Good experience in writing SQL Queries,Stored Procedures Extended Stored Procedures and Triggers.
- Well experienced in the full Software Development Life Cycle (SDLC).
- Well versed in Object Oriented Design & Development using .Net technologies.
- Experience in working with teams at different geographies and being responsible for their Project delivery.
TECHNICAL SKILLS
SharePoint Technologies: SharePoint 2010, MOSS 2007.
Languages: ASP.Net, C#, PL/SQL.
Databases: SQL Server .
Development Tools: Visual Studio / 2005, Microsoft Team Foundation Server 2008.
Tools: SQL Server management Studio .
Operating System: Windows Server ; Team Foundation Server (TFS)
Web Technologies: ASP.NET, HTML, XML, Web Services,AJAX, CSS, CAML
PROFESSIONAL EXPERIENCE
Confidential, East Hanover, NJ
SharePoint Application Support Lead
Responsibilities:
- Leading the team of five team members, who are responsible for Maintenance of more than 30 Custom Web applications.
- All applications are unique in their Functional & Technical aspect.
- 24*7 responsible for Production Support, Responsible for High availability of the Applications.
- Support Global Applications heavily used in North America, South America and Europe. only Maintenance Window is 7 PM EST - 12 AM EST
- Responsible for Support handover of applications from Development team to Support team.
- Assist Development team in Production, QA and Development environment Setup.
- Responsible for stability and high availability of the Applications.
- Deployment of custom Feature, Workflow, Web Part, Site Template, List Template, including 3rd party software or applications.
- Deployment and maintenance of applications using InfoPath 2007 Forms.
- Most of the supported applications have Nintex Workflow 2007 built in, so experience on designing, customizing and maintaining it.
- Assist users to design and develop custom reports in Nintex Reporting 2008.
- Few applications use Custom Search Scopes. Responsible for implementing and maintaining search services, including defining search scopes.
- Working with Out of the Box (OOTB) features of SharePoint
- Responsible for coordinating and implementing best use practices, and communicating with company management best use scenarios.
- Customized Master Pages using SharePoint Designer 2007.
- Creating cascading style sheets (CSS) and applying them to customize Site theme.
- Package solutions as SharePoint Solution Packages (WSPs) and deploy them on farm as Feature.
- Usage of STSADM Commands to deploy WSP changes.
- Actively worked with end-users to define document requirements, for designing, developing and testing solutions to resolve them.
- Train End users, Site Owners, Site collection administrators the most comprehensive lineup of practical SharePoint technologies.
- Prepared a detailed training material, easy to understand, for the end users.
- Validating all patches, fix in QA and then performing Production change. Following organization’s Global Change Management Process.
- Mentor team members and assist management on Incident Management Processes.
- Create Knowledge Management Articles for 1st level Support (Help Desk)
- Working with teams at different geographies. Delegating and assigning duties to them. Responsible for their delivery.
Environment: SharePoint 2010, Windows Server 2008, Microsoft Office SharePoint Server 2007, SharePoint Designer, InfoPath, Nintex Workflow, Nintex Reporting 2008, Visual Studio, IIS, SQL Server, Microsoft Virtual PC, C#, ASP.NET 3.0, CSS, HTML, DHTML, XML, JavaScript, Jquery.
Confidential, East Hanover, NJ
Sr. SharePoint Developer
Responsibilities:
- Worked with Business Analyst and GIS Management (Clients) for requirement gathering.
- Defined and documented ‘User Stories’, which are crucial for agile project development.
- Worked on System design. Documented High level design document and worked with Confidential Architecture Review Board for approval.
- Assisted quality assurance team on design and documentation of Test Plan and Test Cases.
- In development phase, lead team of 3 developers, located in USA & India.
- I was responsible for assignment of tasks to developers, guiding them and reviewing their work.
- Designed and implemented interfaces with various External Databases.
- Developed InfoPath forms in InfoPath Designer 2010 and Nintex workflows with Nintex Workflow 2010.
- Complex Custom forms and functionalities were implemented using Visual studio 2010.
- On each User story completion, merge all development changes and packaged the deliverable using Visual studio.
- With assistance of Infrastructure team implemented changes in QA environment.
- After User testing, I did prioritization, assignment and resolution of defects in defect log.
- All Fixed changes were move to Production environment.
- As a part of agile development, above cycle was repeated for all 14 User stories.
Environment: SharePoint 2010, SharePoint Designer 2010, InfoPath 2010, Nintex Workflow 2010, IIS, SQL Server 2008, XML, JavaScript, Jquery.
Confidential, Cleveland, OH
SharePoint Administrator / Developer
Responsibilities:
- Maintenance of Large and complex MOSS 2007 Farm using central administration
- Farm consists of load-balanced Web Servers, Search Server and Database Server.
- 24*7 responsible for Production Support.
- Set-up and configuration of SharePoint Services on Servers, maintenance of Web Front End Servers, Indexing Servers Creation and maintenance of Sites and Site Collections, as well as all associated databases and services, such as Shared Service Providers, and Extended Authentication providers if needed.
- Responsible for stability and high availability of SharePoint Farm.
- Monitoring daily Production Support Activities, such as, Backups using Tivoli Storage Manager, daily search index crawl.
- Exposure to SharePoint server installation, management and troubleshooting with a focus on deploying and supporting enterprise SharePoint implementations.
- Installed and Configured large-scale multi SharePoint Farm.
- Worked on Shared Services Administration.
- Deployment of custom Workflow, Web Part, Site Template, List Template.
- Experience on SharePoint governance like implementing and maintaining user profile properties.
- Design and development on approval forms in InfoPath 2007 and workflow associated with it.
- Along with Central Administration, high usage of command line utility STSADM Commands.
- Responsible for implementing and maintaining search services, including defining search scopes.
- Creating Customize Site Themes using SharePoint Designer 2007.
- Integrated enterprise search engines with SharePoint.
- Customization of Site Pages using Javascript, Jquery.
- Working with Out of the Box and Custom features of SharePoint
- Involved in design and development of Custom Content Types for Documents libraries.
- Responsible for coordinating and implementing best use practices, and communicating with company management best use scenarios.
- Worked on Windows server 2008 application environment
- Involved in server maintenance like error checking, applying patches, proactive system monitoring on server farms.
- Actively worked with end-users to define document requirements, for designing, developing and testing solutions to resolve them.
- Documented common tasks and collaborated among team members.
- Working with Offshore team. Delegating and assigning duties to them. Responsible for their delivery.
Environment: Windows Server 2008, Microsoft Office SharePoint Server 2007, SharePoint Designer 2007, InfoPath 2007, Visual Studio 2008, Microsoft Team Foundation Server 2008, IIS 6.0, SQL Server 2005, Microsoft Virtual PC, C#, ASP.NET 3.0, CSS, HTML, DHTML, XML, JavaScript, Jquery.
Confidential, Columbus, OH
SharePoint Administrator / Developer
Responsibilities:
- Responsible for providing 24*7 level 3 application support for Organization Intranet.
- Working with SharePoint features and Configurations.
- Implement SharePoint governance model using SharePoint groups and Active Directory groups.
- Responsible for coordinating and implementing best use practices, and communicating with company management best use scenarios.
- Worked on Windows server 2008 application environment
- Development of Webparts in C#.
- Experience with InfoPath 2007.
- Develop custom Site Templates, Site Definitions, Document Libraries, Lists.
- Development and deployment of in-built and custom workflows.
- Design and develop customized workflow and web parts using Visual Studio 2005.
- Maintained design requirements documentation with accurate information sharing.
- Actively worked with end-users to define document requirements, for designing, developing and testing solutions to resolve them.
- Trained the end users, Site managers on designing and best usage of SharePoint technologies for their business needs.
- Assisting end users on day-to-day application issues.
- Responsible for back up and recovery practices using IBM Tivoli Storage Manager, and maintaining integrity and reliability of access to information.
- Created Share Point sites, sub sites, Document Libraries, Lists to Collaborate the Affiliates.
- Created various Workflows on document libraries.
- Prepared a detailed training material, easy to understand, for the end users.
- Documented common tasks and collaborated among team members.
Environment: Windows Server 2003,Microsoft Office SharePoint Server 2007,SharePoint Designer 2007, InfoPath 2007, Visual Studio 2005 with C#, ASP.NET, Microsoft Virtual PC, IIS 6.0, SQL Server 2005, CSS, HTML, XML.
Confidential, Columbus, OH
Web Developer and Application Support
Responsibilities:
- Implement enhancements for applications in ASP.Net, with backend as Oracle.
- Designed the database architecture.
- Coding in C#, for Business logic layer.
- Design and develop various Reports using Crystal Report 8.0.
- Incident management - Handle issues/escalations; Defect Fixing
- Change management - Application Deployment; Handle Project upgrades.
- Problem management - Root cause analysis of reoccurring issues to fix them.
- Client interaction - Interact with Business users on day-to-day basis. Present application status, enhancements to IT managers and Business users
- As per the requirement interfaces are designed using Visual studio 2005 and C#.NET.
- Involved in writing client side validations using Java Script.
- Several existing Components are modified as per the requirement.
- Actively involved in testing the applications on different operating systems like Windows NT, Windows 2000.
- XSLT was used for the transformation of data from XML to HTML.
- XML was used for the transportation of data.
- Written various Stored Procedures in Oracle.
- Worked with Indexes and Views for Database tuning.
- Developed reports using Crystal Reports.
- Documented the Reports and Application.
Environment: ASP.Net, ADO.Net, XML, VB.Net, MS Visual studio 2005, MS office XP, MS SQL Server 2000.
Confidential
Web Developer
Responsibilities:
- Requirement gathering and prototype design.
- Coding & Development in C#, ASP in Visual Studio.
- Maintaining Document & Code version control using VSS.
- Design and development of SQL Database Schema.
- Unit and System integration testing.
- Project Documentation.
Environment: Visual Studio 6, ASP, C#, ADO, SQL Server 2000.