SUMMARY:

• Result - driven professional, over 12 years of IT experience with an expertise in Microsoft SharePoint Administration solutions and architecture and IT Systems administration.
• Experienced in handling all the phases of project life cycle from requirements gathering, analysis, designing, development, test planning, deployment and maintenance of intranet, client/server and web based applications.
• Experience in Enterprise Architecture,Infrastructure Planning /Design, Requirements Gathering and Planning of Deployments.
• Used SharePoint Central Admin to manage and monitor SharePoint farm and do to perform regular administration tasks.
• Setup Systems and Application Monitoring in HP OMW, xmatters and SolarWinds to check the status of server and services related to SharePoint.
• Experience in setting up Windows Clusters, NLB Load balancers and clustered disk for applications.
• Generated quarterly reports on server health and performance and performed audit tasks for database and access to the site.
• Used several third party tools like SharePoint Protection for SharePointservers, Metalogix,sharegate, Coveo enterprise search.
• System performance and error messages were analyzed using Microsoft PS Tools, event viewer, ULS viewer and performance Manager.
• Solid experience with IT systems administration in Multiple technologies such as Active Directory, DNS, IIS, Windows Server 2008/2012, SQL Server 2008/2012, VMware,Netapp, Monitoring, Unix and Linux Systems.
• Experience in Power shell& STSADM for back up and Restoration of SharePoint lists, portal sites, web application and sitecollections. Familiar with bash and python scripting.
• Strong experience in developing Sites, Site Definitions, Site columns, Lists, Lists views, List Definitions, Site templates, Wiki Sites, Team Sites.
• Strong experience in implementing Out of box workflows and designed Site workflows & Custom Page layouts using SharePoint designer 2007/2010.
• ArchitectedSharePoint Backup, Disaster Recovery and Redundancy strategies. Backup and Recovery Plan and Documentation.
• Proficiency inMicrosoft SQL Server versions and administration including tuning, transaction log selection, backup and recovery.
• Coordinated/conducted SharePoint training; provided support, training and technical reviews for SharePoint users.
• ITIL certified with experience in ITIL process. Incident Management, Change Management and Problem Management

TECHNICAL SKILLS:

COLLOBORATION: SharePoint Server 2010, Windows SharePoint services 3.0(wss 3.0),SharePoint Server 2013,Atlassian Wiki

LANGUAGES: C,C#,VB, SQL, JavaScript, JQuery, Python

SYSTEMS MONITORING: Hp Operations Manager,Alarmpoint,Solarwinds,icinga

DATABASES: Microsoft SQL server 2000/2005/2008/2012, Openedge

OPERATING SYSTEMS: Window Server 2000/2003/2008/2012, UNIX,Linux,Solaris

VIRTUALIZATION;: VMware ESX versions, Hyper V,Sun LDOM

DEVELOPMENT TOOLS: Microsoft Visual Studio 2010, SharePoint Designer 2007/2010

VERSION CONTROL: CVS, GIT

WEB SERVERS: Internet Information Server (IIS 5.0/6.0/7.0), Apache Tomcat

BACKUP: NetBackup, Backup exec, Arcserve

OTHERS: AD, Sun LDAP,NIS

PROFESSIONAL EXPERIENCE:

Confidential, Windsor, CT

Sharepoint Admin / Senior Systems Engineer

Responsibilities:

• Migrated Environment SharePoint & Office 365 Environments, Building and Designing web applications, user profiles, SharePoint Enterprise Search, FAST Search, Claims Authentication, Azure Workflow, Office Web applications, managing and configuring application, monitoring and analytics, Configuration Business Intelligence, administrating Sharepoint with Powershell scripts, Taxonomy, Term Sets, Content types, application pools, Alternate Access Mapping, Metadata, IIS 7.0-8.0, SQL Server content databases
• Providing Transition support for Data center migration & Cloud Migration regarding the Development, Test, Stage and Production environment to include migration-related activities, account management, software/OS updates and patching, OS installations and configuration on physical servers and virtual servers
• Performance by performing system monitoring and analysis, and performance tuning troubleshooting system hardware, software, and networks and operating and system management systems.
• Office 365 Administration, Customizing Operations reports and dashboards, Active Directory Federation Service, setup users profiles in Lync Online, SharePoint Online and Exchange Online, Windows Server 2012, Windows Azure
• Experience in building and managing SharePoint DR Infrastructure. Also have experience in performing routine DR activities.
• Troubleshoot issues in a multi-platform, multi-team, Production environment.
• Coordinated/conducted SharePoint training; provided support, training and technical reviews for SharePoint users.
• Involved in all phases of implementation including requirements gathering, design, testing, deployment, maintenance and training in SharePoint 2010
• Experience with Designing Workflows, Infopath and Nintex Forms .Customisation of Master pages, site pages, top navigation bar . Experience in installation and migration of custom solutions and webparts.

Confidential, NJ

Sharepoint Admin / Senior Systems Engineer

Responsibilities:

• Troubleshoots issues on SharePoint Environments, Building and Designing new sites based on user requirements.
• Develop simple to complex SharePoint workflows, Develop simple custom application using client-side and server-side.
• Forcast requirement of Server hardware and software; assist in installing, designing, configuring and maintaining the shareoint farm hardware
• Troubleshooting of IIS Errors, Authentication issues, Virtual Directories, Application Pools, Log errors, Application & Web site issues.
• Assist with monthly Windows Updates deployment process to Sharepoint and SQL
• SharePoint Administration and recurring tasks were managed programmatically through PowerShell.
• Managed external facing sites and their integration with form based authentication also provided 24/7 support to these applications.
• Experience with Change Management workflow. Installed SharePoint Service Packs, Cumulative updates and Hotfixes. Managed and deployed farm based solutions.
• Expertise in Microsoft SQL Server Database, Analysis and Integrations. Complete knowledge in IIS to maintain the SharePoint farm.
• SharePoint site administration, search optimization, packaged code and wsp deployments and installation\maintenance of third-party software and tools
• Administer the Citrix XenApp 6.5 environment for application and business tools .

Confidential

SharePoint Admin/Business Applications Lead

Responsibilities:

• Worked on migration from SharePoint 2010to SharePoint 2010 andSharePoint 2010 to Office 365.
• L2 support for 2000 users with 23 SharePoint servers. Expertise in configuring service applications and knowledge inF5 load balancerto access SharePoint Application externally.
• SharePoint Administration and recurring tasks were managed programmatically through PowerShell.
• Managed external facing sites and also provided 24/7 support to these applications.
• Experience with Change Management workflow.Installed SharePoint Service Packs,Cumulative updates and Hotfixes.Managed and deployed farm based solutions.
• Expertise in Microsoft SQL Server Database, Analysis and Integrations. Complete knowledge in IISto maintain the SharePoint farm.
• SharePoint site administration, search optimization, packaged code and wsp deployments and installation\maintenance of third-party software and tools
• Guiding and helping customers regarding installation and planning of SharePoint and related products (SQL, Active Directory, DNS, Windows Servers, and Storageetc.) as per their business requirements and available resources.
• Experience in DNS, SSL, Certificate of Authority,&KerberosAuthentication, OpenAM SSO IDM and SP setup.
• Experience in building and managing SharePoint DR Infrastructure. Also have experience in performing routine DR activities.
• Troubleshoot issues in a multi-platform, multi-team, Production environment.
• Coordinated/conducted SharePoint training; provided support, training and technical reviews for SharePoint users.
• Involved in all phases of implementation including requirements gathering, design, testing, deployment, maintenance and training in SharePoint 2010
• Experience working other business applications like QADEE, Openedge, Openaccounts, SAP BPC, Tableau and SAGE Fas.

Confidential

Support Engineer/Admin Backup and Restore

Responsibilities:

• Provide technical assistance and support for all users on phone, email for Confidential arcserve backup application related issues. He gained good knowledge about virtualization systems like VMware and Hyper-V which helped in backup and recovery of virtualized systems.
• My work required knowledge about Tape libraries of hardware vendors like Dell,Quantum, HP and their configuration with NAS devices and SAN libraries.
• Thorough understanding of storage systems,Netappsystem, thus he was able to understand NAS based backups using NDMP and had knowledge about netapp systems and ONTAP os.
• Backup and restore for Database like MS SQL, Oracle 10G was done and he had good knowledge about database fundamentals, acid properties,OLTP, database tuning, file structures and SQL queries for complex issues.
• Worked on Microsoft systems like AD, Exchange, SharePoint based backup and recovery and was well versed with the setup and usage of them in an enterprise environment. AD and Exchange account creation, mailbox full recovery and granular recovery was his expertise.
• Preparing for Disaster Recovery Scenarios, running implementation tests and having reports on the same. Perform Disaster recovery of mission critical production servers
• Provide after business hours support on an as-needed basis.
• Worked on SharePoint and SQL backups and restores using agent for SharePoint and Agent for SQL.
• Experience in setting up AD,Exchange, SharePoint systems to work on customer issues. Built test systems to replicate customer scenarios.

Confidential

Technical Support Officer

Responsibilities:

• Provide support for Microsoft office suites ranging from the basic version to the ultimate version.
• Provide technical assistance and support for all users either in person, email, tickets, or over the phone - for hardware, software and application problems.
• Provide support on Microsoft Exchange mails, AD with account setup and usage issues. Ensure that all requests are responded to within timeframe providing accurate and detailed information until problem resolution and customer satisfaction have been achieved.
• Liaise with vendors for computer hardware failures and warranty claims. Continually optimize the support process through drafting and maintaining support documentation and refining support procedures with a goal of reducing user issues.Maintain database of tickets through regular follow up of problems and queries.
• Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and PBX telephones. Procure new IT equipment - laptops, servers and peripherals for users in local and remote offices. Provide after business hours support on an as-needed basis.

Confidential

System Administrator

Responsibilities:

• Provide technical assistance and support for all users either in person, email, tickets, or over the phone - for hardware, software and application problems.
• Provide support on Microsoft Exchange mails, AD with account setup and usage issues. Ensure that all requests are responded to within timeframe providing accurate and detailed information until problem resolution and customer satisfaction have been achieved.
• Liaise with vendors for computer hardware failures and warranty claims. Continually optimize the support process through drafting and maintaining support documentation and refining support procedures with a goal of reducing user issues. Maintain database of tickets through regular follow up of problems and queries.
• Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), PBX telephones. Procure new IT equipment - laptops, servers and peripherals for users in local and remote offices. Provide after business hours support on an as-needed basis

Confidential

Technical Support Engineer

Responsibilities:

• Involved in hardware and software troubleshooting Palm Personal digital assistants (PDA).
• Worked on setting up email client and syncing data like contacts, email, images from PC to the hand held device.
• Issues ranged from hardware troubleshooting, memory issues
• Installation of palm desktop software. Synchronizing data between pda and computer. Data recovery using Palm software.
• Hardware troubleshooting for memory, battery, expansion cards, accessories.