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SUMMARY

  • Over 3 years of overall IT experience with 2+ years of extensive experience in Salesforce.com CRM and Force.com platform.
  • Extensive experience in developing Apex Classes, Triggers, Visual force pages, writing WorkflowsIntegration, Force.com API.
  • Experienced in analyzing business requirements, Entity Relationship diagram and implementing them to Salesforce custom objects, Junction objects, master-detail relationships, lookup relationships.
  • Experienced in Creating Roles, Profiles, Email Services, Page Layouts, Workflow Alerts and Actions, and Approval Workflow.
  • Hands of experience in using Force.com Web services API for implementing web services in the application for access to data from different users.
  • Worked extensively on various salesforce.com standard objects like Accounts, Contacts, opportunities, Products, Price books, Cases, Leads, Campaigns, Reports and Dashboards.
  • Good experience in working on Eclipse IDE with Force.com Plug-in for writing business logic in Apex programming language.
  • Worked with SOQL, SOSL, VisualForce, Apex, Force.com Web Services API.
  • Strong Knowledge in Salesforce Customization, Workflow Approvals, Data Validation, Sales, Marketing, Customer Service and Support Administration.
  • Expert in implementing security and sharing rules at object, field, and record level for different users at different levels of organization.
  • Experience in technologies like SQL
  • Excellent Interpersonal, Communicational, Organizational and Project Management skills.
  • Excellent team player, self-motivated, quick learner and with good trouble-shooting capabilities.

TECHNICAL COMPETENCY

Salesforce Technologies: Salesforce CRM, Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visual Force Pages / Components, S Controls, Apex Web Services, Workflow & Approvals, Dashboards, Analytic Snapshots, Case Management Automation, Custom Objects.

Salesforce Tools:Eclipse,Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com Data Loader, Force.com Excel Connector, Force.com Platform (Sandbox, and Production).

Programming Languages:Java

Web Technologies:Web Services, XML, HTML, DHTML, CSS,WordPress

Scripting Languages:VBScript

Databases:Oracle SQL

Operating Systems:Windows 98/NT/XP/Vista,

IDE:Adobe Photoshop 6.0, Eclipse 3.4.1

Application Design & Development: 

Project : 1 . Library User Management System 
Description: 
The Library User Management System is a cloud based application that entirely built using salesforce.com free developer edition. This application used to automate the various workflows and approval processes in a Library Information Management System.

Project Responsibilities:

  • Designed, and Implementing the Custom Business objects, Entity-Relationship data model, Page layouts, Custom tabs, Components to suit to the needs of the application.
  • Developed Visual Force pages and Apex controllers for displaying related data from parent objects and child objects.
  • Developed Workflow Rules, Time-Dependent Workflow Actions, Email Alerts and Field Updates.
  • Developing several Custom Reports to better assist managers and also report folders to provide report accessibility to appropriate personnel.
  • Customized Dashboards to provide daily forecasts and track opportunities, deal registrations and customer engagement.

Environment: Salesforce.com, Apex Language, Visual Force (Pages, Component & Controllers), Custom Objects, Page Layouts, Outlook Integration, Security Controls, Eclipse IDE Plug-in, Reports, Dashboards, Sandbox, Windows XP.

Project:2 Recruiting Application 
Description: 
The recruiting application was built to automate the different and complicated stages of recruitment process in a medium sized company.

Project Responsibilities:

  • Created user Roles and Profiles and given them Security controls and shared settings.
  • Customized tab worked with various custom objects like recruiters, managers, and employees
  • Developed Visualforce pages, Components, Controllers for displaying documents in Content.
  • Used CSS style sheets for formatting the Visualforce user interface.
  • Developed & Scheduled Reports and Dashboards for business processes.

Environment: Salesforce.com, Customer Portal, Apex Language, Visual Force (Pages, Component & Controllers), CSS Style sheets, Custom Objects, Page Layouts, Reports, Dashboards, Sandbox, Windows XP.

Education: Master of Science, Confidential University

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