Skills Summary

• MS Word Expert MS Excel Expert MS Outlook Expert
• MS PowerPoint Expert MS Project MS Access Expert
• Multi-tasking Organizational Skills Attentive to Detail

Professional Employment History

Experience

Confidential

Technical Writer

• Responsible for drafting, coordinating, preparing and updating new and/or existing technical documents such as purchase descriptions, test plans, inspection plans, performance specifications, reports, etc.
• Organize material and complete writing assignments according to set standards regarding order, clarity, conciseness, style, and terminology
• Maintain records and files of work and revisions
• Edit, standardize, or make changes to material prepared by other writers or establishment personnel
• Confer with Government designers and engineers, vendors, plant executives, or publishers to establish technical specifications and to determine subject material to be developed for publication
• Review published materials and recommend revisions or changes in scope, format, content, and methods of reproduction and binding
• Select photographs, drawings, sketches, diagrams, and charts to illustrate material
• Study drawings, specifications, mockups, and product samples to integrate and delineate technology, operating procedure, and production sequence and detail
• Observe production, developmental, and experimental activities to determine operating procedure and detail
• Arrange for typing, duplication, and distribution of material
• Assist in laying out material for publication
• Analyze developments in specific field to determine need for revisions in previously published materials and development of new material
• Review manufacturer's and trade catalogs, drawings and other data relative to operation, maintenance, and service of equipment
• Supports the efforts of the Strategic Communications office as the reviewing agent for media articles
• Draw sketches to illustrate specified materials or assembly sequence

Confidential

Program Administrative Support

• Support Uniform Office staff during uniform wear tests and fit tests, including:
• Serving as Uniform Office point of contact for test participants
• Working with test site POCs to secure proper facilities, coordinating shipment of test materials clothing/uniform items, test forms, presentation materials, test team supplies, etc. , recruiting test participants, and recruiting/scheduling site staff to assist test team during fitting/distribution of test items
• Coordinating schedules at test sites, creating and administering pre- and post-test surveys
• Monitoring survey status and corresponding with participants to ensure the highest possible completion rates
• Downloading and compiling test survey data at completion of test and formatting for use in final test report to Air Force
• Compiled, edited, and formatted various reports for submittal to government client i.e., final test reports, survey results/reports, focus group results/reports, etc.
• Provided assistance and backup to the technical writer and Configuration Management Team as needed, including:
• Editing technical documents i.e. Purchase Descriptions, Specifications, Commercial Item Descriptions, etc. utilizing advanced Word 2010 features such as tracked changes, automatic paragraph numbering, automatic table of contents generation, etc.
• Assisted in creating methods for tracking edits and versions of documents throughout the update process
• Re-creating outdated technical documents in Word in preparation for CCB, and any other tasks as required by both the Government and Contractor teams
• Create spreadsheets, presentations, and brochures as required
• Provide administrative support as required by the Air Force Uniform Office staff and as specified by the contracting officer
• Coordinate/address personnel issues with corporate office and military security e.g., time reporting, benefits/human resources, security issues, etc.

Confidential

Account Coordinator

• Arranged services for client's tradeshow booth
• Ensured orders were submitted before deadline
• Arranged and coordinated labor for installation and dismantle of booth properties
• Compiled all pre-show information service orders, floor plans, shipping documents for client review
• Verified charges after event to ensure accuracy, and completed invoicing in a timely manner

Confidential

Marketing Events Coordinator

• Coordinated and ensured successful implementation of company sponsored events and programs
• Worked closely with community and corporate contacts in order to administer and manage benevolent and trade accounts
• Coordinated volunteers for selected events
• Coordinated promotional materials, placed and tracked ads for benevolent and corporate clients
• Scheduled use of company vehicles
• Provided administrative support to manager as needed

Confidential

Coordinator/Instructor

• Coordinated all aspects of the high school e-learning program, including developing procedures for student registration and tracking, supervising teachers, processing paperwork for payroll, invoicing, working closely with schools and curriculum providers to improve content and usability, monitoring student progress and providing counseling when necessary
• Developed a budget tracking system, responsible for daily deposit
• Managed web-based registration, maintained Adult Education website
• Provided computer support to the department both on campus and at remote locations
• Taught IT courses including MS Windows, Word, Excel, Outlook, PowerPoint, and Access

Confidential

Client Liaison

• Provided customer support to sister companies in the Asia/Pacific Rim area and the Honda motorcycle manufacturing plant
• Monitored production schedule
• Processed purchase orders to ensure timely completion of orders
• Coordinated parts transfer from the plant to the shipping facility
• Ensured quality and delivery issues were addressed by issuing corrective actions, and completion of special projects in a timely and efficient manner

Confidential

Secretary

• Provided secretarial and administration support to Sales, Marketing, and Logistics groups
• Created presentations and proposals internal and external
• Compiled and updated worldwide aircraft fleet database, assisted with annual catalog and price list update
• Created spreadsheets and graphs as required
• Assisted office and field personnel with questions and/or problems encountered in Microsoft Office applications
• Additional administrative responsibilities as needed/required
• Served as a Customer Service Representative to cover extended absences in that group, responsible for order entry and processing, tracking and administration, and invoicing

Confidential

Clerk

• Positions held include Employee Relations Clerk and Hub Operations Administration Senior Clerk
• Tracked nightly hot shipments and advised shipment location to destination terminal flight/truck number, position/location
• Assisted with implementation of hub sort changes
• Compiled various operations performance reports daily and monthly , and various other tasks and projects