Technical Writer Resume Profile

QUALIFICATION SUMMARY

Writer with over 25 years of experience including 11 years as an FDA computer validation writer and validation analyst 21CFR Part 11 specialist for the pharmaceutical and medical device industry and an additional 15 years of experience as a combination writer/engineer for the telecommunications industry. Writer of senior leadership speeches, broadband business unit communications, video scripts, press releases, executive correspondence, and executive biographies. Experienced technical writer and editor of telecommunications, computer systems, digital systems, quality, sales and marketing documents, and business system documents and procedures. Training Officer. Author. Quality Engineer. Telecommunications Engineer. Military Officer. Accountant. Webmaster.

SPECIALTIES

Corporate Customers: Abbott Labs, Eli Lilly, Siemens Medical Solutions, Quest Diagnostics, Amgen, Veteran's Administration, AT T, Motorola, Raytheon, Honeywell Analytics, State of Iowa, Raytheon, ISACA. Major Areas of Expertise: SDLC, Validation Documentation, 21 CFR Part 11, Telephone Switches, Telecommunications Infrastructure, Computer Infrastructure, Telephony, Pharmaceuticals, Computer Software Validation Analyst, CSV, Validation Engineer, Training, Knowledge Management Databases, Knowledgebase Server, ITSM IS Service Management , Biotech, Biopharmaceutical, Diagnostics, Document, Life Sciences, ITIL, Documentation, Electronic Switching Systems.

WORK EXPERIENCE

MARKETING WRITER and WEBMASTER

Confidential

WRITING and WEB SKILLS

Confidential

SOFTWARE SKILLS

Confidential

TECHNICAL WRITER

Confidential

TECHNICAL WRITING and EDITING

Confidential

SOFTWARE SKILLS

Confidential

TECHNICAL WRITER

Confidential

TECHNICAL WRITING and EDITING

Automated the requirement management process for molecular imaging equipment using CaliberRm, a requirements management tool. Led the initiative to migrate requirements from Word documents on the Legacy platform to automated CaliberRM documents.
Practiced Change Management.

SOFTWARE SKILLS Primary Computer Software Skills Used: Word, Windows 7, PowerPoint, HTML, Microsoft Products

TECHNICAL WRITER

Confidential

TECHNICAL WRITING and EDITING

Wrote System Design Documents SSD for virtualization infrastructure technologies, dynamic client computing strategies, and service oriented architecture. Subjects included dynamic operating system virtualization including presentation virtualization, application virtualization, OS operating system virtualization, disk virtualization, storage virtualization, Diskless PC Disk virtualization Diskless PC , Cloud computing, Big Data, as well as machine virtualization management tools.
Documented proprietary tools.
Practiced Change Management.

SOFTWARE SKILLS Primary Computer Software Skills Used: Word, Windows 7, PowerPoint, HTML, Microsoft Products

TECHNICAL WRITER and VALIDATION ANALYST CSV

Confidential

TECHNICAL WRITING and EDITING

Wrote Software Design Documents, User Requirement Specifications, Functional Requirement Specifications, Test Scripts, Use Cases, Trace Matrices and other 21 CFR Part 11 documents for the software document life cycle SDLC .
Practiced Change Management.
Documented proprietary tools.

COMPUTER SOFTWARE VALIDATION CSV

Confidential

SOFTWARE SKILLS Primary Computer Software Skills Used: Word, Windows 7, PowerPoint, HTML, Microsoft Products

TECHNICAL WRITER

Confidential

TECHNICAL WRITING and EDITING

Confidential

SOFTWARE SKILLS Primary Computer Software Skills Used: Word, Windows 7, PowerPoint, HTML, Microsoft Products

TECHNICAL WRITER

Confidential

TECHNICAL WRITING and EDITING

Confidential

SOFTWARE SKILLS

Confidential

TECHNICAL WRITER

Confidential

TECHNICAL WRITING AND EDITING

Reviewed engineering documents and notes previously collected to write technical information entries about Remedy and then entered these writings in a new knowledgebase management system for HelpDesk engineers to reference in their work.
Wrote knowledge articles for service desk ITSM .

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