CAREER SUMMARY

Seasoned multi-disciplined professional with an innate ability to design, plan and execute national programs in-depth understanding of how to navigate and get results in complex and diverse organizations. Strong history of leading teams to executional excellence. Savvy interpersonal skills and a great communicator, skilled at gaining active cross company collaboration with decision makers at all levels to shape and influence environments toward their defined mission and objectives. Passionate and effective mentor and coach.

PROFESSIONAL EXPERIENCE

Confidential

Technical Project Manager

• Responsible for managing the inputs for the Operations Support Model, including collaborating with key SMEs within the NETO I O organization who are impacted with the support of new or enhanced products
• Implemented methodology standards for creating Operations Support Models, impacting numerous support teams, products and services
• Worked on numerous Sustained Engineering projects by ensuring that deliverables and Operational Readiness progresses as planned
• Also works on Sustained Engineering projects and develops budgets, timelines, and ensures progress to plan, as well as tracks critical project achievements.
• Collaborated with cross functional teams to establish and achieve project related goals
• Conducted peer reviews of Operational Readiness Plans to demonstrate a unified presentation by leveraging knowledge base of various new products or enhanced services
• Established the SPA PM organization via creating templates for: project scope statement, roles responsibilities, work breakdown structure, communications plan, risk management plan project approvals

Confidential

Infrastructure Project Manager

• Aligned with IT Resource Managers and QA Testing Managers to select proper resources for implementing numerous infrastructure changes
• Managed the delivery of enterprise wide, Information Technology IT infrastructure projects supporting business objectives, including systems and project planning, estimating, execution, implementation and ongoing support
• Successfully leveraged the Nationwide Corporate IT service delivery model to deliver value on infrastructure projects related to LAN networks, upgrading telecommunications and remote access, data center, PC, and server refreshes
• Skilled in project planning, project staffing, organization, and 3rd party vendor management
• Adept in how to deliver quality projects on time, on budget and to customer satisfaction.
• Actively participate in risk management and issue resolution efforts to collaborate on delivering results.

Confidential

Solutions Architect

• Managed a client data center relocation to a CSC Tier 1 data center, involving midrange Unix, WinTel servers, tape libraries and 26TB of data housed within an EMC storage area network
• Managed and designed an MS Exchange-to-Lotus Notes email conversion project along with the supporting infrastructure hardware, software and related network components
• Designed and managed a robust storage area network implementation project for an expanding SQL environment consisting of Production, Development and QA regions based upon data growth expectancy for a 3 year period
• Managed numerous technical solutions from conceptualization through logical and physical designs for numerous Fortune 100 clients
• Designed and managed server refreshes for large scale infrastructures, consisting of 100-300 midrange Unix and WinTel servers
• Designed numerous web-based infrastructures with multi-threaded servers and high-availability components
• Supervised foundation level Solution Architects on principles of infrastructure architecture design
• Analyzed the cost effectiveness of potential solutions, from the technology, operation and cost of ownership perspectives
• Produced appropriate deliverables during the project life cycle, including documenting requirements, designing reports and executive presentations
• Collected client technical requirements for enhancing current technology infrastructures

Confidential

Systems Engineer

• Managed full project lifecycle: planning, development, testing and user acceptance in order to deploy systems customized to user locations
• Modified existing batch and on-line programs and constructed new programs to support a COBOL/IMAGE SQL International Sales System

Confidential

Systems Analyst/Programmer

• Project Leader for the maintenance and support of Y2K implementation projects to several customers
• Administered the life cycle of multiple projects from initial systems/network planning and technology acquisition through installation, training and operation
• Defined requirements planned and accelerated the implementation of advanced technology solutions, deployed on a calculated timeframe, to meet short- and long-term goals of customers

Confidential

Systems Analyst

• Project Leader for the development and maintenance of the International Sales System and Compliance Labeling System projects
• Supervised a small staff of Programmer Analysts
• Created modification control reports and proposal and estimating solutions for complex system enhancements in the following areas: Finance, Accounts Payable and Shipping
• Ensured effective one stop technical support for midrange, WAN, LAN and remote systems. Installed and updated software and setup, configured and troubleshooting for the Compliance Labeling System

Confidential

Senior Programmer Analyst

• Designed, developed and maintained numerous customer information systems written in COBOL and Cognos Powerhouse
• Provided training to Systems Development staff on efficiently utilizing SDLC for all coding projects