SUMMARY

Proven experience creating captivating content for proposals, marketing initiatives, websites, email marketing, promotional materials and company newsletters. Excels at creating copy appropriate for any audience including creative fiction, advertising, marketing, technical materials, articles and marketing materials. Ability to work independently while successfully managing deadlines Exceptional editing skills with keen eye and attention to detail. Proficient in Mac PC platforms, HTML, Microsoft Office 2013, PowerPoint, Photoshop, MS Office, UNIX and Visio. Working knowledge of SnagIt, Illustrator and Adobe InDesign.

CORE COMPETENCIES INCLUDE:

• Strong writing editing skills using AP Style Excels in deadline-driven environment
• Manages process from concept to delivery
• Works well independently
• Writing for newspapers, marketing, promotional materials, website, email, proposals and feature articles
• Creative, Fiction, NonFiction, Technical Writing

HIGHLIGHTS

• Nationally Syndicated Feature Writer wrote syndicated weekly columns and feature stories featured in 92 of the U.S. newspaper market for 9 years.
• Revamped and redesigned existing proposals for RFP process. Adeptly created campaign, content strategy, marketing proposals and materials for new software product. Created company message and communicated the new product to consumers from a single quote and vision into an engagingly and heartfelt business proposal, after which, sales using this proposal are up 160 .
• Writer in the TV, Sales, Marketing and Technical Industries for 18 years. Wrote 9 years' worth of three line copy for TV Data for all syndicated programming in the U.S.
• Possess ability to put fresh, creative take on content Presents technical and business terms and products/services in easily understood and identifiable terms for any audience. Skilled in personable, identifiable, enlivening copy for corporations, TV listings, promotional products, service bureau and bus transportation software companies. Proven success in technical writing, creative writing, job specification writing for internal and external clients as Account Manager AP copy creation and pagination.
• Capable of managing multiple high-priority clients, jobs and writing projects simultaneously 9 years' experience as an Account Manager for direct mail catalog clients including Yankee Candle, Sundance Catalog and Hickory Farms. Created Methods Procedures manual for training new hires.

PROFESSIONAL EXPERIENCE

Confidential

Technical Writer

• Responsible for creating campaign and materials from concept to launch for revolutionary software product. From speech and Henry Ford quote, created an entire message and concept for communicating the product to engage the reader, add heart, voice and marketing brand to revitalized proposal documents. After new proposal launch, sales jumped 160 .
• Owner of the proposal process managing both the deliverables, deadlines, manpower and the preparation and delivery of all supporting documents and related materials.
• Contributes and develops technical documentation for system and processes.
• Coordinates kick-off meetings for team of 16 and coordinates efforts across subject-matter experts to get the proposals submitted before deadline.

Confidential

Technical Writer Website Content Editor

• Create engaging, identifiable and relevant copy leveraging exceptional writing abilities to add excitement and interest to technical terms, products and services.
• Accurately depict wastewater, industrial, municipal, plumbing supplies, products and services by simplifying technical terminology to connect with technical and non-technical audiences.
• Write quarterly newsletters that engage readers Draft, edit, proofread, and distribute all website copy, email copy, press releases, newsletters and content for marketing efforts.
• Contribute to driving business development efforts by building strong online presence.

Confidential

Account Manager Project Manager Writer

• Execute account management functions for high profile clients including Yankee Candle, Hickory Farms, and Sundance Catalog representing approximately 500K in annual revenue. Manage client relationships and oversee entire job production process from start to fruition for clients' data on direct mail campaigns. Communicate job specifics in writing and track using MS Office and Visio flowcharting.
• Document creation and writing to build Internal Methods and Procedures Manual simplified technical terms and processes of proprietary system to enabling new hires and technical personnel to grasp concepts and standard procedures.
• Direct project lifecycle from inception to delivery, achieving project timelines on consistent basis by communicating with technical departments to run job specs and assign job tasks to IT and database staff.
• Recognized for delivery of high quality client service and as a strong project manager.

Confidential

Coordinator

• Oversaw all aspects of direct mail campaigns from initial stages to print for multiple clients. Worked collaboratively with several internal divisions to execute campaigns and drive brand positioning.
• Wrote and created all U.S. based direct mail, email marketing, and promotional materials produced eye-catching and industry specific content that drove brand awareness.
• Enhanced and established brand images by conceptualizing and executing marketing campaigns to varying target audiences designed catalogs, flyers, and mailings.