Technical Writer Resume Profile, MA - Hire IT People

SKILLS SUMMARY

Hardware Software Manuals
Database-Related Applications
Functional Specifications
Systems Documentation
Technical Specifications
Release Documentation
Design Documentation
Engineering Documentation
Marketing Literature
Graphical Skills Information Mapping
desktop graphics PACKAGES
Microsoft Office XP Professional, Visual Studio.NET, FrameMaker, Visio, Photoshop, RoboHelp, Snagit, Adobe Acrobat, Sharepoint, and Dreamweaver CS5
COMPUTER LANGUAGES C, C , C , MFC, SQL, XML and HTML

WORK EXPERIENCE

Confidential

Technical Writer/Analyst

Wrote and revised documents, user guides, and instructional material to aid healthcare providers in Massachusetts in complying with new Federal standards for electronic healthcare transactions. Created PowerPoint presentations to assist Customer Service Representatives in training healthcare providers on paperless billing mandated by the Centers for Medicare Medicare Services CMS . Project-related tasks encompassed gathering data through daily customer contact in an agile/scrum environment.
Specialize in producing Customer Service training materials.
Ability to produce technical documentation for nontechnical audience.

Confidential

Technical Writer Graphics Specialist

Wrote and illustrated special operating procedures and diverse training materials for in-house instruction. Course material encompassed instructor-led training and online and webinar instruction. Worked closely with Learning and Talent Solutions group responsible for development, testing, implementation and evaluation of all corporate training.

Confidential

Technical Writer Senior Consultant

Wrote and revised release documentation for a web-based software product Care Advance Enterprise a customizable software tool used in the healthcare industry by national health plans. Edited and updated various online help systems.
Produced extensive data dictionary for database schema initiative.
Extensively rewrote documentation produced by foreign employees of Softtek a global IT provider.
HIPAA-compliant

Confidential

Technical Marketing Writer

Wrote and updated hardware and software manuals, engineering documents, and marketing releases for diagnostic instruments and measuring instruments used in the electric power industry.
Provided graphical and photographic services for corporate documentation.

Confidential

Senior Documentation Specialist Technical Writer

Wrote, edited, and published end-user software documentation and technical specifications for Enhanced Traffic Management System the principal software tool the FAA uses for air traffic control management. Assisted with development of on-line help and style sheet. Developed all detailed graphics for manual and related engineering documents. Revised quick reference guide.
Wrote, edited, and produced publications for various agencies of the U.S. Department of Transportation.
Produced software documentation for UNISYS and Computer Science Corporation CSC via partnership with EG G. Member of a team-oriented environment working closely with software developers.
Significant accomplishments encompass the following major government projects:
Wrote, edited, and published end-user software documentation for National Plan of Integrated Airport Systems/Capital Improvement Plan a database management system and programming tool the FAA uses to evaluate development costs and capital expenditures. Specified all graphics, produced extensive maintenance section and release notes, and designed and updated a quick reference guide.

Accomplishments:

Wrote end-user manual for installing and using a local area network and its menu-driven software for FAA National Flight Data Center.
Wrote end-user manual for Shipping, Tracking, and Redistribution System an X-Windows networked database application used for hub-and-spoke distribution system for U.S. Army in Europe.
Rewrote 130-page proposal for major Operations Research and Analysis government contract subsequently awarded for five-year period. Received written commendation as conveyed to EG G corporate headquarters via the Project Manager.
Rewrote, edited and published numerous scientific reports for White House Office of Science and Technology Policy over two-year period.
Rewrote, edited and published a series of reports for the Federal Railroad Administration related to existing and proposed high speed rail technologies.

Confidential

Technical Editor/Writer

Edited and revised software documentation for National Computer Standards Committee a branch of U.S. Department of Defense.

We provide IT Staff Augmentation Services!

Technical Writer Resume Profile

MA

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship