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Technical Support Resume Profile

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OBJECTIVE

  • A position that utilizes my skills and experience in the Information
  • Technology computer industry.
  • SUMMARY OF QUALIFICATIONS
  • Highly motivated, creative and flexible IT professional with 28 years experience.
  • Especially skilled at building effective, productive working relationships with
  • Internal and external customers. Excellent computer skills including most
  • Microsoft Office applications plus VERITAS backup software.

WORK EXPERIENCE

Confidential

Technical Support / Analyst

  • Work on techicnical issues concerning modems and routers, connection problems for various companies.Find out what is wrong and offer support to make it work. Support
  • new installs of equipment and everything inbetween.

Confidential

  • Counted the cash and tickets from 531 slot machines plus Blackjack and Poker
  • which had to match to the penny with the Casino's bank. Worked with Konami
  • software and common Windows apps

Confidential

Senior Tape Librarian

  • Took care of tape backups for Disaster Recovery Wrote procedures for various job tasks.
  • PEP Phillips Emergency Floor Leader for several years. Worked closely with IBM Techs and
  • various vendors.

Confidential

DJ, computer programmer for commercials. Recorded commercials for many companies in the Bartlesville area.

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