Resume of Qualifications:

Technical Writer/Logistics Analyst

With Simulation, Training, and Government Contracting Background

STRENGTHS, QUALIFICATIONS, AND ACCOMPLISHMENTS

• Recent experience with acquisition logistics support. Completed coursework for Level I Certification in Life Cycle Logistics from Defense Acquisition University.
• Over 30 years of diversified experience in editing, writing, formatting, and management of complex technical manuals, training courseware, proposals, and other publications in conformance with special styles and formats, including military MIL-STD-38784 U.S. Air Force Technical Order, U.S. Marine Corps, U.S. Navy, U.S. Army , NASA, and corporate.
• 15 years experience supporting production of numerous complex marketing proposals, including RFP analysis and authoring of responsive technical, cost, and executive summary volumes, and technical publications labor and cost estimation.
• 19 years of experience preparing Contract Data Requirements List CDRL Deliverable Items DIs , including operation manuals, maintenance manuals, maintenance and instructor courseware, maintenance drawing packages, parts catalogs, instructor guides, Commercial Off-The-Shelf COTS equipment manuals, illustrated parts breakdowns, spares lists, development specifications, test procedures, status reports, and meeting minutes in conformance with government Data Item Descriptions DIDs and corporate formats.
• Proficient with word processing and desktop publishing software, including Microsoft Word, FrameMaker, WordPerfect, StarOffice, and Word Pro. Familiar with a variety of other software, including Microsoft Visio, FrontPage, Power Point, and Excel, as well as Paint Shop Pro, PhotoShop, Acrobat, Razor, PDXpert, and QuickBooks. Familiar with capabilities and limitations of AutoCAD, SolidWorks, and Microstation drafting software. Demonstrated ability to learn and effectively use new types of software to accomplish professional objectives.
• Excellent understanding of engineering documentation, including installation, maintenance, specification control, source control, procurement specification, and altered item drawings, engineering change notices, and indentured parts lists.
• Confidential security clearance at Secret level inactive .

PROFESSIONAL EXPERIENCE

Confidential

Technical Writer

Short-term one week contract assignment documenting Accounting Department procedures, including payroll, accounts payable, and accounts receivable, in J.D. Edwards EnterpriseOne environment.

Confidential

Logistics Analyst

Responsible for logistic support of Confidential training systems. Researched and developed solutions to overcome fielding and sustainment challenges, including spares kit contents, spares storage. Evaluated CDRL items, DIDs, Statements of Work SOWs , and other contractor documentation. Prepared and updated requirements documents, including Statements of Work and Performance Specifications. Prepared and updated life cycle logistics documents, including Acquisition Management, Supportability, Fielding, Item Unique Identification IUID , Life Cycle Sustainment, Configuration Management, and Corrosion Prevention and Control Plans, Logistics Requirements Funding Summaries, and Independent Logistic Assessment ILA . Performed obsolescence studies, failure trend analysis, and volumetric analyses. Researched component pricing. Prepared custody transfer and shipping documents. Conducted component inventories to assure that incoming materiel matched the accompanying documentation. Examined materiel for shortages, overages, and obvious damage, and coordinated any discrepancies with shippers, subcontractors, and/or vendors, and with appropriate supervision. Validated component types and quantities against design documentation, and coordinated any discrepancies with program engineering. Supported Configuration Management CM efforts. Traveled to domestic and overseas military bases to help conduct Physical Configuration Audits, including validation against engineering drawing package and photographic documentation of installed hardware, and verification that required tags, labels, and markings were affixed. Was participating member of several Integrated Product Teams. Prepared and maintained Emergency Action Plan EAP for Orlando office. Designated Safety Coordinator for Orlando office. .

Confidential

Senior Technical Writer

Prepared operation and maintenance O M manual for the Hall of Presidents attraction, Tomorrowland Transit Authority WEDway People Mover Maintenance Manual, Queue Video Systems Manual, and Slip Data Spreadsheet, plus Facilities Requirements documents for Interactive Water Features, Automatic External Defibrillators, Oxygen Displacing Gas Systems, and Smoke Management Systems throughout Disney property. Topics covered included physical and functional descriptions plus safety, operational, and maintenance procedures. Document preparation included research, data compilation, writing and editing text, internal hyperlinking, preparation of tables, line art, and photographic illustrations, photography of assemblies and components, and digital photograph enhancement. Published draft documents on internal SharePoint web site.

Confidential

Senior Technical Writer

Prepared CDRL deliverables in accordance with applicable DIDs, including O M manuals and Training System Utilization Handbooks. Topics covered included physical and functional descriptions, safety procedures, and operational procedures. Document support included research, data compilation, writing and editing text, extensive internal hyperlinking, preparation of tables, line art, and photographic illustrations, photography of assemblies and components, and digital photograph enhancement.

Confidential

Lead Technical Writer

Responsible for preparation of CDRL deliverables in accordance with applicable DIDs, including O M manual, maintenance drawing package, COTS manual, Trainer Facilities Report, Training Equipment Change Directive, Interim Support Kit List, Test Procedures, conference agendas and minutes, progress and status reports, Preventive Maintenance System cards, and other documentation in conformance to military specifications or corporate formats. Topics covered included physical and functional descriptions, remove-and-replace procedures, computer diagnostic, troubleshooting, and safety procedures, identification, description, and pricing of spares, and identification and compilation of COTS documents. Document support included research, data compilation, writing and editing text, extensive document hyperlinking, preparation of tables, line art, and photographic illustrations, photography of assemblies and components, and digital photograph enhancement. Interfaced with pilots, instructors, software, hardware, systems, test, production, logistics, and design engineers, simulator technicians, quality assurance personnel, and vendor/manufacturer subject matter experts to describe simulator operation and functionality of simulator subsystems and component parts. Interfaced with prime contractor and subcontractor personnel. Interfaced with customer subject matter experts to assure compliance with customer requirements. Analyzed documentation to assure compliance with contractual requirements. Supervised one other technical writer. Represented Technical Publications Department at management-level meetings.

Confidential

Lead Technical Writer in Customer Service Department

Prepared CDRL deliverables in accordance with applicable DIDs, including operations manuals, maintenance manuals, Instructor Utilization Handbooks, Maintenance Drawing Packages, Parts Catalogs, training course materials, and other documentation in conformance to applicable military specifications and standards or corporate formats. Wrote text and prepared illustrations. Topics covered included simulator functionality description, power systems, computer systems and peripherals, digital interface systems, hydraulic motion systems, visual systems, wireless control systems, simulated cockpit systems, general and system-level maintenance, training scenario development, and training support materials. Participated in technical publications labor and cost estimation and preparation of PowerPoint presentations in support of marketing proposals. Interfaced with pilots, instructors, software engineers, hardware engineers, and other technical personnel to describe simulator operation and functionality of simulator subsystems and component parts. Interfaced with customer subject matter experts to assure compliance with customer requirements. Analyzed deliverable documentation to assure compliance with contractual requirements. Interfaced with and coordinated activities of other technical writers and technical editors to assure completion of documents in accordance with company and government standards. Traveled to military facilities to validate documentation against on-site hardware.

Confidential

Sales Associate

Provided superior customer service, assisting customers with selection, use, and purchase of specialized sporting goods in accordance with company policies and applicable laws. Handled incoming customer service calls. Operated cash register and check acceptance machine. Assisted with restocking of shelves. Met or exceeded Management expectations received 94.5 percent rating from Secret Shopper Service selected as star employee on seven occasions. Received written commendations from 27 customers.

Confidential

Lead Technical Writer in Courseware Development Department

Prepared airplane technical manuals for use in initial type certification and recurrent training courses. Topics covered included airplane general specifications, piston and turbofan powerplants, auxiliary power units, fuel storage and distribution systems, electrical power and lighting systems, pressurization, air conditioning, and heating systems, flight instruments and avionics, hydraulic power systems, landing gear, flight controls, ice and rain protection systems, airplane weight and balance, servicing and maintenance, airplane performance limitations, and normal, abnormal, and emergency procedures. Performed detailed technical research using documentation supplied by engine and airframe manufacturers, including pilots operating handbooks, crew manuals, operational procedures manuals, flight crew checklists, maintenance manuals, structural repair manuals, illustrated parts catalogs, and wiring diagrams. Became self-taught subject-matter expert on seven different models of corporate business jets. Interfaced with pilots, flight instructors, software engineers, hardware engineers, and other technical personnel to describe airplane operation and functionality of airplane subsystems and component parts. Interfaced with and coordinated activities of other technical writers, technical illustrators, and document composition personnel to assure completion of instructional manuals in accordance with company and government standards.

Confidential

Contract Technical Writer

Prepared CDRL deliverables in accordance with applicable DIDs, including technical manuals, Instructor Utilization Handbooks, Maintenance Requirement Cards, and other documentation in accordance with military style and format requirements to support update of flight trainers for EA-6B and KC-130 aircraft. Interfaced with engineers and other technical personnel to describe hardware and software configuration and functionality. Interfaced with U.S. military personnel to review documents and collect data. Traveled to military facilities to validate documentation against on-site hardware.

Confidential

Contract Technical Writer

Prepared operations manuals, maintenance manuals, and engineering drawing packages in support of aircraft fire fighting trainer program. Performed technical research and interfaced directly with hardware and software engineering personnel to ensure accuracy and usability of documentation. Traveled to trainer construction site to collect data and enhance familiarization with hardware.

Confidential

Technical Writer in Integrated Logistic Support Department

Prepared CDRL deliverables in accordance with applicable DIDs, including operations manuals, maintenance manuals, test procedures, status reports, progress reports, meeting minutes, safety compliance reports, and other documentation in conformance to applicable military specifications and standards or corporate formats. Reviewed and edited other Publications Department documents to assure accuracy of content as well as grammatical and stylistic correctness and consistency as well as compliance with applicable military specifications and standards. Interfaced with and coordinated activities of technical illustrators and document composition personnel to assure completion of documents in accordance with company and government standards. Performed technical research and interfaced directly with Company hardware and software engineering personnel and U.S. military personnel to ensure accuracy and usability of documentation. Led technical writing effort in support of Confidential Minuteman III ICBM communications trainer upgrade program. Traveled to military facilities to validate documentation against on-site hardware. Wrote owners manuals and designed Internet web site to support operation, maintenance, and marketing of commercial Advanced Security Access System.

Confidential

Technical Writer in Logistic Support Department

Prepared CDRL deliverables in accordance with applicable DIDs, including operations and maintenance manuals, COTS equipment manuals, test procedures, development specifications, quarterly progress reports, meeting agendas, meeting minutes, Publications Department Procedures Manual, and other documentation in conformance with military specifications or corporate formats. Interfaced with and coordinated activities of technical illustrators and document composition personnel to assure completion of documents in accordance with company and government standards. Interfaced with company hardware and software engineering personnel and U.S. military personnel to ensure accuracy and usability of documentation. Led hardware technical writing effort on F-16 cockpit operations and maintenance trainer programs for 3 years. Led hardware technical writing effort on C-17 maintenance trainer program for 2 1/2 years. Supported hardware technical writing effort on F/A-18 Hornet maintenance trainer program. Supported hardware technical writing effort on M1 Abrams and M3 Bradley maintenance and gunnery trainer programs. Proofread, edited, and quality checked all Publications Department documents to assure grammatical and stylistic correctness and consistency as well as compliance with military specifications.

Confidential

Technical Writer in Reports and Proposals Unit of Publications Department

Rewrote, edited, and managed production of proposals, reports, and training manuals. Analyzed Government Requests for Proposal RFP and edited Company proposals to ensure compliance with RFP requirements. Interfaced with and coordinated activities of technical illustrators and document composition personnel to assure completion of documents in accordance with company and government standards. Interfaced directly with company hardware and software engineering personnel to ensure accuracy and usability of documentation. Edited reports and training manuals to conform to company and customer specifications and formats. Led editorial effort on four different projects.

Confidential

Writer/Editor in Presentations and Communications Department

Edited numerous proposals to specific formats. Led editorial effort on six marketing proposals. Edited reports to conform to company and customer requirements, including government and company formats. Led editorial effort on Copperhead, a 700 million program, from 1986 to 1988. Edited and coordinated production of artwork for above-mentioned projects. Edited and coordinated production of proposals, reports, report art, and visual aids in support of 14 other major programs.

Miscellaneous:

• Technical Writing
• Engineering Drawing Interpretation
• Effective Oral Communication
• Elementary Computer Programming
• Introduction to IBM Personal Computer
• MultiMate Advantage II for IBM Personal Computer
• MS Word
• MS Excel
• MS Power Point
• MS Visio
• Adobe PhotoShop
• Lotus 1-2-3