SUMMARY
Experienced Senior Technical Writer with Project Management, Engineering, RFP, HTML and Graphics background, committed to producing high quality deliverables that are on time, within scope and on budget.

CORE QUALIFICATIONS

• Trained in Adobe Photoshop CS5 and Dreamweaver CS5.
• Proficient with Microsoft Word, PowerPoint, Excel, Outlook and SharePoint.
• Prolific writer and data-mining researcher -- efficient meeting leader.
• Expert management skills with library and graphics content, Q & A pairs and legacy data.
• Trained in Qvidian Proposal Automation and Visible Thread.
• Successful in scheduling and resources control.

PROFESSIONAL EXPERIENCE
Confidential,Rochester, New York
April, 2010 to September, 2012
Senior Technical Writer and Editor
Write, edit and prepare RFP responses, Executive Summaries, marketing collateral, end-user training material, online HTML content and quantitative language analysis for publications. Simplify complex solutions for Fortune 500 clients in the Healthcare, Higher Education, Public Sector and Finance industries.

• Senior Technical Writer and Editor for the Xerox Corporation - preparing over 250 Executive Summaries with a Win Rate of 60% for BMPP approved deals >$10m.
• Effectively communicate complex, technical ideas in simple language. Organize material and finalize writing assignments according to set standards regarding order, clarity, conciseness and terminology.
• Organize and maintain library records (Content ID) of documents and revisions. Edit, research, standardize and make changes in scope, format and content from SMEs and secondary sources.
• Analyze RFP SOW requirements and identify client and sales team solution objectives.
• Create document templates with merge codes and deliver a best in class, quality proposal to potential customers.

Project Management
Organize and coordinate RFP solution teams for Executive Summary development.

• Recipient of two Xerox LEO Invention Awards on Document Automation Management for rapid proposal development -- saving over 400-hours in team-led, document development costs.
• Senior Document Architect for the Qvidian Proposal Automation platform -- managing automated proposal development teams -- improving TTM and increasing the QPA ROI.
• Manage quantitative language analytics for proposal teams with Visible Thread -- providing instant review and detailed improvements to complex proposals -- saving document review time by 45%.
• Provide team guidance, suggestions and approaches and deliver assignments on-time/on-budget. Organize and coordinate multiple leadership deal team meetings on innovative solution strategies.
• Educate and train teams on document process improvements with Six Sigma methodologies.

Senior Graphic and Website Designer
Prepare PowerPoint presentations for global sales teams and Fortune 500 clients. Create and design websites and graphics for multiple interdepartmental teams, client service portal and proposal offerings. Write and update web content.

• Provide images, graphics, diagrams and charts in raster and vector formats (JPEG, PNG).
• Prepare PowerPoint presentations with customized, branding-compliant graphics.
• Design Intranet HTML websites, front-end CSS, P-URL sites and Q-R Codes for Case Study links.
• Prepare Online Training Modules. Select key attributes of software components, create flowcharts, diagrams and instructions relative to new software applications and upgrades.

Confidential,Rochester, New York
October, 2008 to April, 2010
Internet Consultant and Owner
Design commercial ecommerce websites and offer SEO Marketing Strategies. Create marketing collaterals, posters, brochures and generate web reports.

• Create and edit HTML and front-end CSS website services and reseller accounts on UNIX-Linux Dedicated Servers.
• Generate SEO Research Reports and Social Media Marketing. Publish Web Analytics and Competitive Analysis Reports including HTML Meta-tag keyword optimization.
• Provide website Project Management and server control through the Plesk Server Administrator. Manage DNS entries, Domain Registration, email MX accounts and FTP applications.
• Offer IPSP (Internet Payment Service Provider) storefront setup services for U.S. Sponsored Merchants. Provide CGI code, implementing online, web-based international credit card transactions.
• Offer enhanced server security with an Apache C module program; optimized to protect UNIX servers from brute-force proxy cracking attacks through open proxies and drones.

Professional Software Skills
Google Analytics, Plesk, Adobe Dreamweaver-CS5, WS-FTP Adobe FLASH, HTML JavaScript Arrays, META-Tag Key Words, IBP-Internet Business Promoter 9.2, Webalizer 2.01.

Confidential,Rochester, New York
March, 1983 to October, 2008
Technical Writer and CAD Engineering Designer
Compile and simplify complex Electronic Throttle Control (ETC) and Mechanical Fuel Systems Assembly documentation, including, multiple project team inputs, content, graphics, manuals and technical procedure publication development for the U.S. and Asia / Pacific (China, Korea and India) Product Engineering and Manufacturing Departments.

• Prepare, develop and update engineering manuals, specifications, publications, presentations, technical diagrams and graphics for the U.S. and Asia / Pacific Product Engineering departments.
• Provide cost improvement design solutions documentation for Product Engineering, (ETC) Air/Fuel Assemblies. Provide cost analysis reports for Delphi Engineering Asia/Pacific region for material vendors and buyers.
• Generate Engineering Drawings and Assembly and Component images from UG/NX-3 to illustrate cost changes for the Asia / Pacific Delphi Manufacturing Cost Improvement Process (MCIP) Department.
• Provide Project Management and coordinate multiple team meetings with China, Korea and India on current engineering design changes that impact manufacturing costs.
• EACV Engineering Proposal # 556373: Cost Model Savings on Coolant Tube.
• Gen 4.1 ETC: Cost Reduction Model on Coolant Tube. Cost Savings: $12,300.
• EACV Engineering Proposal # 632837: Replace 1-Bearing with Vespel Bushing.
• Gen 6.2 ETC: Replace 1-Bearing with Vespel Bushing. Cost Savings: $28,500.
• EACV Engineering Proposal # 957531: Remove Extra Material from ETC Casting.
• Gen 6.1 ETC: Remove material from the Throttle Body. Cost Savings: $150,000.

Professional Software Skills:
Unigraphics UG/NX-3, Solid Modeling, Team Center Database (iMAN), FEA Module, A & C Module.

EDUCATION

• Bachelor of Science