Technical Writer Resume Moscow, ID - Hire IT People

SUMMARY

Seeking a position where more than a decade of writing and editing experience will contribute value to daily operations. Proven skills in technical documentation, content editing, time management and supervision.

Professional Profile

Excellent computer skills. Experienced in help desk and IT operations.
Superior leadership skills. Led HP team that conceived new method of packaging support documentation, creating cost savings and increased vendor satisfaction.
Advanced writing and editing skills. Successfully written/edited technical documentation, journalistic pieces, informational articles, and fiction/poetry. Published in numerous formats, including magazines and Web syndication.
Cited as "one of the highlights of our experience with HP" by customers.

Education

M.F.A.: Creative Writing (Fiction)
Previous studies at BSU include 200-level course in technical writing
B. Sc.: Mathematics
Essential Skills for Proofreaders, EditorialCourses.com online class

Experience

Copy Editor (Freelance, P/T): Confidential, Santa Monica, CA (2009 - present)
Perform copy editing and proofreading for articles to be published online using AP and in-house style guides, fact checking, instruction and coaching of writers

Blogger: Confidential, Los Angeles, CA (2008 - present)
Write blog entries on writing techniques, publishing and various aspects of writing lifestyle, interact with Scribophile community through forums

Copy Editor (Freelance, P/T): Confidential, New York, NY (2008 - 2009)
Perform copy editing and proofreading for articles to be published online using AP and in-house style guides, write headlines and sub-headlines as needed, fact checking

Subject Matter Expert (Freelance, P/T): Confidential, Scranton, PA (2003 - present)
Write test questions in essay, short response and multiple choice formats for use in proctored examinations, review syllabus, make suggestions and corrections based on accreditation policies and certification guidelines, write report, write occasional articles.

Wrote study guides for computer forensics, Internet security and Web design courses; updated guides for introduction to computers, programming and systems analysis courses

Technical Writer: Confidential, Boise, ID (2006)
Create and edit technical documentation (support documents, technical procedures, white papers) for HP IPG product lines in XML, provide content and technical expertise, collaborate with HP engineers and writing staff on documentation and special projects

Technical Editor (Freelance, P/T): Confidential, Tampa, FL (2005 - 2007)
Write and review questions and study guides for IT certifications, answer customer questions and clarify issues, explain technical issues

Copy Editor/Content Standards Specialist: Confidential, Boise, ID (2005 - 2006)
Copy edit and proof technical specifications and messaging content for Hewlett-Packard IPG products per corporate style guidelines and applicable regulations, enter information into database, create summary reports and updates, helped develop content standards

Communications Assistant (P/T): Confidential, Boise, ID (2005)
Write features and promos for monthly schedule, write press releases for publication, write reports and other miscellaneous written materials as needed

Copy Editor: Confidential, Boise, ID (2002 - 2005)
Perform pagination for business, editorial, local and/or main sections, copy edit/proofread stories, write headlines and sub-headlines.

Was lead copy editor on TechIdaho 2005, a 32-page special insert devoted to high-tech community and business

Quality Consultant/Customer Care Agent: Confidential, Boise, ID (1999 - 2001)
Performed hardware/software troubleshooting, research and training into technical issues, created proposals and gave input into technical/process documentation, created business documentation and written technical responses in accordance with warranty policies and applicable laws.

Earned an employee ranking of 5 (out of 5), the top ranking, in less than a year
Created and submitted a proposal for re-allocating personnel that was subsequently used as a template for other team formations

Online Support/Resource Developer: Confidential, Nampa, ID (1996 - 1998)
Researched and trained in new products, assembled and verified product specifications and other technical data, created and edited new documents before HTML conversion, created documents and scripts based on business rules, applicable laws and technical documents.

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Technical Writer Resume

Moscow, ID

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