SUMMARY

• 8+ years of extensive experience analysis, design, management, administration and support for major software projects in the IT sectors including telecom, entertainment, banking and insurance industries.
• Highly motivated professional with extensive experience in IBM WebSphere Suite of products like WebSphere MQ, WebSphere Message Broker, WebSphere Application Server and IBM Datapower on n - tier architecture.
• Experience in design, engineering, operations, appliance monitoring and supporting WebSphere suite of products.
• Experience with IBM WebSphere MQ, WebSphere Message Broker, WebSphere Application Server and Datapower on environments such as Windows, AIX and Linux.
• Good experience in building high available and robust systems using clustering.
• Experience in migration and upgrade for MQ, Message Broker, Application Server and Datapower from its previous versions.
• Worked on WebSphere MQ setup including standing up environments, setting up clusters and security on Windows and Linux.
• Worked on SOA, integrating various applications using Datapower like WebSphere MQ and Message Broker
• Experience in Administering & Performance Tuning critical production systems running major applications.
• Experience in setting up WebSphere security in multiple security domains, LDAP, SSL, open SSL.
• Experience in troubleshooting the critical production issues and getting them resolved quickly.
• Worked closely with L1 and L2 application/product support teams for smooth day to day operations in non-production and production systems.
• Experience in working with IT service management and HP service management ticketing systems following service level agreements working on a 24/7 on-call roster.
• Worked with IBM and Opened PMR for IBM suggestion and best practices to provide effective solutions to Client.

TECHNICAL SKILLS

Operating Systems: Red Hat Enterprise Linux, AIX and Windows 2003/2008/XP.

Databases: Oracle 11g/10g/9i, DB2 10/9/8.

Middleware: WebSphere MQ, Message Broker, Application Server and Datapower.

Performance Tools: IBM Performance Monitoring Interface, IBM Support Assistant, Analyzing Garbage Collector, Eclipse Heap Analyzer, HP Diagnostic Probe.

Others: Putty, WinSCP, Filezilla, SQL Developer, TOAD, HP Service Manager and ITSM.

PROFESSIONAL EXPERIENCE

Confidential, Bloomington, IL

Sr. WebSphere Consultant

Responsibilities:

• Infrastructure and Operations team members providing Level III technical support to major applications in production hosted on Windows and Linux.
• Set up Infra, Development, Performance, Acceptance and Production environments for WMQ, WMB and WAS on RHEL.
• Installed and configured Websphere MQ multiple version on Windows, AIX and RHEL and automated the installed and configuration processes.
• Worked in automating Websphere MQ maintenance processes and created start/stop and regular service scripts.
• Created and maintaining MQ clustered environments with largest cluster with 8 queue managers in full repository to achieve Workload balancing and to make the administrative task easy.
• Worked on some MQ high availability instances by setting up multi-instance queue managers on the DMZ environments. Worked on MQ security like creating security exits and role-based access, setting up permissions to access certain MQ objects by integrating with LDAP registry.
• Installed and configured IIB and message broker multiple versions on Linux and integrated multiple MQ instances to work with broker.
• Created and deployed Message Broker BAR file both silently and through MB explorer.
• Performed complete silent installs of WebSphere Application Server (WAS) ND by modifying response files as per the requirement, created profiles, App Server and performed horizontal clustering of App Servers silently.
• Worked on creating clusters for high availability in WAS and configuration enhancements to improve performance by tweaking container level variables and set them accordingly.
• Worked on setting up security using LDAP registry and Microsoft Active Directory, for some specific environments dealing with sensitive data, also worked on setting on multiple security domains.
• Worked on WAS related performance monitoring interface (PMI), logging and tracing for troubleshooting critical issues.
• Played a key role in automating application deployments by creating shell scripts that invoke wsadmin tool and run the Jython files.
• Configured, deployed and maintained XI52 and XB62 multi-protocol gateways and web service proxies to facilitate content based routing besides transformations to payload for B2B integration.
• Worked to enable a secure integration with Application Server, MQ setup with as well as enabling it as an authentication proxy facilitating single sign-on using LTPA tokens.
• Managed User accounts, roles and permissions and domain level access control for WAS and Datapower.
• Involved in routine maintenance of the devices like firmware upgrades, fixpacks and refreshpacks.
• Build cookbooks, knowledge database and knowledge items for L1/2 teams for smooth day to day operations.
• Providing 24/7 L3 Operations support to product and application teams.
• Setup alerts and monitoring for the servers using splunk.
• Working on problem tickets (PMR) with IBM to find effective solutions to various problems and performance issues.
• Followed HP Service Manager Ticketing system for work process and work tracking using ITIL process.
• Worked on WebSphere related system work (patches, fixes).

Confidential, Des Moines IA

Sr. WebSphere Administrator

Responsibilities:

• Installed, configured, and maintained IBM WebSphere Application Server, on LINUX and Windows platform.
• Upgraded WebSphere ND with refresh packs and fix packs. Implemented the Vertical and Horizontal clustering that meets High Availability and Failover requirement for performance and functionality.
• Integrated and deployed Enterprise J2EE applications on WebSphere ND 6.1/6.0 that involves EAR, JAR, WAR files using Application Assembly Tool.
• Installed and Configured WebSphere MQ 7.0
• Developing MQ infrastructure in enterprise level with Distributed queuing and clustering.
• Proposed naming conventions, guidelines & standards for Queue Managers, MQ Objects names.
• Implement and Deploy the Message Broker Flow and Execution Groups based on the application needs on WebSphere Message Broker.
• Installed vulnerability fixes for WebSphere Application Server.
• Managed Security and Performance optimizations for IBM WebSphere and Apache Web Server.
• Troubleshooting on issues such as out of memory, memory leaks, federation of nodes and synchronization of nodes with NDM.
• Configured WebSphere resources like JDBC providers, JDBC data sources, connection pooling.
• Enabled Global Security feature by configuring LDAP as user registry and LTPA for authentication and authorization privileges.
• Upgrade, Configuration, Setting Channels, creation of Queues, Change Queue Properties, Monitor Queues, Administration, Support MQ client.
• Install, configure, and administer IBM WebSphere in clustered and non-clustered environment
• Created and configured WebSphere Application server instances for QA, Development and Production
• Installed and Configured Tivoli Access Manager e-business for Securing Applications
• Configuring and managing Domain name service (DNS)
• Extensive hands on using UNIX shell scripts and Jython automated scripts for administration.
• Monitored for Application core dumps, or forced thread dumps to check for system objects using thread analyzer and other IBM tools.
• Handled everyday System Administration tasks such as backup procedure, system clean-up, rotating logs, creating system alerts and other everyday system tasks.
• Enabled Performance Monitoring services through admin console then monitored and analyzed the performance data using Tivoli Performance Viewer.
• Troubleshoot problem-tickets, worked with developers to identify the root cause and resolve the issue or propose a potential work around and successfully resolved LDAP, WAS, MQ, code, and data issues.
• Managed the security and performance optimizations for EJB containers and web applications in IBM WebSphere.
• Provided solutions for clustering at Web Server and WebSphere areas. Worked on Horizontal and Vertical clustering methods providing fail over, effective load balance scenarios and efficient utilization of system resources.

Confidential, Dallas TX

WebSphere Consultant

Responsibilities:

• Member of Core Services and Infrastructure team besides providing Level III technical support in production hosted on Linux and Windows.
• Set up Prod, Stage, UAT and Dev environments for WMQ7, WMB7 and WAS7 on LINUX on n-tier architecture.
• Installed, configured and supported WebSphere MQ 7, WebSphere Message Broker 7, Application Server 7 on Linux and Windows.
• Installed WebSphere MQ 7 and upgraded till 7.0.1.3 on n-tier architecture on Linux 32/64 bit machines.
• Installed WebSphere Application Server ND 7 and upgraded till 7.0.0.19 on n-tier architecture on Linux 64 bit machines.
• Configured DB drivers, access control, policies and database connectivity on WAS7.
• Performed complete silent installs of WebSphere Application Server ND 7 by modifying response files as per the requirement, created profiles, App Server and performed horizontal clustering of App Servers silently.
• Created and maintaining MQ clustered environments with largest cluster to achieve Workload balancing and to make the administrative task easy.
• Created and deployed Message Broker BAR file both silently and through MB explorer.
• Created shell scripts to set up MQ security and provide read only access to queue manager on MQ Explorer for L1 and L2 teams.
• Performed Administration tasks using MQSC commands.
• Experience and Expertise in extensive troubleshooting and problem solving in MQ, Application Server and Message Broker.
• Worked on problem tickets (PMR) with IBM to find effective solutions to various problems and performance issues.
• Worked on WebSphere related system work (patches, fixes).

Confidential

Systems Engineer

Responsibilities:

• Installed and configured IBM WebSphere Application Server 6.1 on Linux and Windows server.
• Deployed enterprise applications on Application Servers and maintained applications.
• Migrated WAS from 5.1 to 6.1 in development, test and production environments.
• Established appropriate environment and project lifecycle for Development, Testing and Deployment on WebSphere 6.x.
• Configured response file for silent install of WebSphere ND
• Configured WAS Global Security using Tivoli Directory Server.
• Configured WebSphere MQ queue destinations, MQ queue Connection factories and message listeners for the JVM’s.
• Generated http plug-in config and moved it the web servers.
• Configured horizontal and vertical scalability of WebSphere to support failover mechanism and to utilize system resources to the maximum extent.
• Worked on WebSphere automation using JACL for deployment and configuration of all WAS environments that help in minimizing the manual efforts.
• Configured WebSphere resources with JDBC.
• Worked on problem tickets (PMRs) with IBM to find effective solutions to various problems and performance issues. Worked on WebSphere system related patches and fixes.
• Worked on troubleshooting Java applications using WAS logs, traces, Log Analyzer, Resource Analyzer/Tivoli Performance Viewer.
• Involved in assisting QA team for Load and Stress testing of J2EE applications.
• Support and reliable maintenance of the applications on different platforms for on-going application development.
• Created environment specific reference document for managing various operations.
• Performed routine management of WebSphere Environment like monitoring Disk Space, CPU Utilization
• Provide 24/7 support for assigned applications.

Confidential 

Assistant Systems Engineer

Responsibilities:

• Installed WebSphere Application Server using the silent, GUI and console modes.
• Installed and configured IBM HTTP Server on UNIX and Windows platforms.
• Implemented horizontal and vertical scaling of WebSphere Application Server (WAS) for workload managed cluster.
• Configured and maintained Deployment Manager and Application Server Profiles of the installation.
• Installed EARs, WARs and configured application specific JVM settings, Web container parameters using the Admin Console and WSADMIN.
• Migrated applications from development environments to staging, QA and Production environment.
• Administered and maintained production, test and development environment.
• Automated various administrative tasks for Websphere application server by developing WSADMIN scripts.
• Kept the track of the latest release of fixes and Installed fix packs up to date.
• Implemented the skills of Load balancing for edge components.
• Problem Determination through the log files (JVM Logs) and rectified the problems or interacting with IBM support to solve problems.
• Implemented creation of Server groups and clusters in WebSphere Application server.
• Provided support for System Integration and application flow in a production environment.