PROFESSIONAL PROFILE:

• Healthcare HL7 Integration Software Developer/Analyst
• Highly effective, tenacious, HL7 2.x Confidential developer & technical troubleshooter for 17+ years.
• Excellent communicator.
• Passionate and highly effective customer advocate and team player.
• Vast experience as a strong leader working with internal team members, customer end - users, customer network/infrastructure staff and vendors while working remotely for 11+ years in team-oriented virtual (remote and on-site) organizations.
• HL7 2.x Confidential development & implementation
• Visual Basic 6, VB.NET, Object-Oriented C#
• HL7 M LLP, TCP/IP & FTP communications
• EasyConnect Jaguar, Mirth and Corepoint experience
• Microsoft EntityFramework 6.2, MySQL, MS SQL Server, security, stored procedures, T-SQL
• Confidential engine message mapping and filtering
• Expert & efficient Confidential troubleshooter
• Self-taught, confident, highly-motivated developer
• Technical and end-user documentation & training
• Confidential requirements gathering
• Customer training, support & service
• Team, custome;r and vendor relationship building

TECHNICAL SKILLS:

Technical Skills: Meditech & Philips/Visicu eCareManager EMR |HL7 2.x|HL7 3.x|CDA|CCD|FHIR| Corepoint Integration Engine| Microsoft EntityFramework | IBM Websphere MQ| Jaguar Confidential Engine | Mirth|Visual Basic 6 | Object-Oriented C#| Javascript| VB.NET | ASP.NET | Ajax | JavaScript | Microsoft SQL Server | MySQL| Agile Scrum framework | Vision Project | Project Insight | Orion Rhapsody | Remote Desktop | Citrix | PC Anywhere | VNC | ScriptMate | Symphonia| Unit and Configuration Testing | XML | UNIX KornShell Scripting | Multiple interface/integration engines & tools | WebEx | GoToMeeting | Microsoft Windows | Word | Excel | Outlook | PowerPoint

PROFESSIONAL EXPERIENCE:

Confidential, Saint Louis, MO

IBM Websphere MQ/AIX Integration Programmer/Application Developer

Responsibilities:

• HL7 Confidential implementation between EMR and patient billing.
• Modify IBM Websphere MQ artifacts for message parsing, filtering and transformation in IBM AIX/Unix and Windows.
• Work with ADT, MFN and DFT message types.
• Unit and Configuration Testing

Confidential, Saint Louis, MO

HL7 Corepoint Integration Engine Programmer

Responsibilities:

• HL7 Confidential implementation for an EMR to capture HL7 patient demographics (ADT), laboratory results (ORU), vital signs (ORU), flowsheet data (ORU), medication orders (RDE) and to send brief progress notes (MDM).
• Develop internal documentation for workflow capture and training.
• Develop software tools and process to improve HL7 message delivery process and implementations.
• Facilitated physician ID matching in SQL Server through custom made tools (C# .NET), T-SQL stored procedures and MS SQL Server Import/Export wizard.
• Unit and Configuration Testing

Confidential, Appleton, WI

Consultant/Senior Analyst

Responsibilities:

• Confidential construction and modification.
• Integration testing for multiple hospital applications and Epic Systems software.
• Provided reports and tools for Confidential and engine management.
• Unit and Configuration Testing

Confidential, Boxford, MA

Product Director

Responsibilities:

• Promoted to ownership of 4 integration software lines that generated 30%-40% of profitable divisional sales volume.
• Championed value proposition of EasyConnect Jaguar Confidential Engine to multiple teams and external customers.
• Managed staff of 3 in delivery of product and Confidential customer support, software installation, maintenance and consulting services in alignment with company vision, strategy and quality initiatives for acute care mission-critical applications.
• Hands-on C#, VB 6, VB.NET and Microsoft SQL Server programming and database administration.
• Created and executed software product and release strategies.
• Collaborated closely with marketing and sales teams on strategy and pre-sales demonstrations.
• Introduced new software features that reduced time and cost to deploy HL7 2.x Confidential by 75%, reduced need for post go-live adjustments and increased data processing volume/velocity up to 9 times from previous versions.
• Led effort to reduce problematic software version backlog by 60% during 1-year period, which reduced automated system alerts by 20% and virtually eliminated emergency calls due to software malfunctions.
• Earned solid reputation for turning around negative customer situations into positive ones and maximizing customer retention.
• Established and maintained close, positive relationships with customers, implementation & support staff and C-level executives to facilitate an understanding of their situations and needs.
• Led software installation, maintenance, support and consulting in alignment with product and release strategies with emphasis on Balanced Scorecard metrics to manage customer support effectiveness and team productivity.
• Exceeded team productivity expectations on installation, maintenance and support services by 33%.
• Delivered training, mentoring and coaching to internal and external stakeholders.
• Quantified financial impact of team resource utilization, Confidential and engine software upgrades and service offerings to identify and reduce costs.
• Quantified impact of software releases on customer support incidents and collaborated with Quality Assurance and agile software development teams on corrective action for product and process improvement.
• Led collection of installed system performance and data load demands to construct software performance envelope and proactively sustain customer base in optimum operational condition.

PC Developer/Product Technical Liaison

Confidential

Responsibilities:

• Enterprise-wide lead technical consultant on current and legacy Confidential engine platforms which included: Iatric Data Port, EasyConnect Plus and EasyConnect Jaguar.
• Performed Confidential engine product software installation and maintenance.
• Developed interfaces and applications in C#, VB 6, VB.NET, ASP.NET, Microsoft SQL Server, T-SQL stored procedures, import and export of data into/out-of tables in SQL Server.
• Developed highly successful Confidential engine product significantly responsible for explosive growth of Confidential division.
• Developed multiple Windows based tools and HL7 interfaces. Provided custom programming services to internal and external customers.
• Provided Confidential engine training, coaching and mentoring to internal and external customers.
• Delivered effective sales demonstrations to potential customers and assisted with customer queries.
• Unit and Configuration Testing

Confidential, St. Louis, MO

Integration Engineer - Systems Integration

Responsibilities:

• Integration and support engineer for UNIX based CAI/NEON Confidential engine team.
• Developed multiple Windows based tools that enhanced systems integration team’s daily tasks and major NEON Confidential engine upgrade project.
• Created and documented Confidential upgrade process for Confidential engine upgrade project.
• Unit and Configuration Testing

Confidential, St. Louis, MO

Programmer/Analyst

Responsibilities:

• Systems integration lead for pharmacy quality management system.
• Developed and implemented HL7 based interfaces with multiple hospital pharmacy systems.
• Constructed and implemented 15+ reusable interfaces with acute care facilities. Inpatient pharmacies documented $100K+ in savings from pharmacological interventions.
• Identified and executed improvements to Confidential implementation infrastructure, producing a repeatable, reliable and easy to support process.