PROFESSIONAL EXPERIENCE

Sr. WebSphere/FileNet Administrator

Confidential, PA

Responsibilities:

• Engineering for building and implementing WebSphere Application Server (WAS V7.0/8.x), Process Server (WPS v7.x), Business Process Manager (BPM V7.5/8.0/8.5), WebSphere MQ Server V7.x & FileNet P8 V4.x/5.x infrastructure environments.
• Configuring and Administration of WebSphere environments (Application Server, Process Server, MQ Server, BPM, FileNet, Xtreme Scale).
• WebSphere and Database administration.
• Creating and configuring WebSphere MQ Queue Manager, Queues, Clusters and Channels using either MQ Explorer or MQSC command interface.
• Installing, configuring and administrating FileNet P8 core components Content Platform Engine, Content Search Services, Process Engine, Application Engine, Workplace XT and Rendition Engine. Migrating IBM FileNet P8 Content Manager from 4.5to 5.2.
• Involved in FileNet Process Engine Workflow Designing.
• Performance tuning of FileNet P8 components Content engine, Application Engine, Case Manager and underlying infrastructure like operating system, database and application servers.
• Application Engine Administration (using Workplace).
• Implementation IBM content collector (ICC) for file system.
• Administered IBM Datacap 9.0.1. Worked on Datacap Studio, Datacap Application Manager, Datacap Application Copy tool, Rulerunner service.
• Migrated Rulesets and Applications from lower to higher environment.
• Setting up and configuring Commerce Staging environments and creating WebSphere Commerce workspaces and configuring access policies.
• Experience in creating job manager, dynamic clustering and ODR.
• Experience in installing fix pack, Security Fixe, I - fixe and IBM Refresh Pack to keep the environment up to date on WAS/IHS/Plugin/SDK/ODR.
• Integrating WebSphere Commerce and Sterling OMS using WebSphere Enterprise Service Integration Bus.
• Managing WebSphere Commerce Organizations and users.
• Building and deploying WebSphere Enterprise Service Integration Bus mediation modules for integrating WebSphere Commerce and Sterling OMS.
• Configured data grids, Catalog and container servers, ports, cache integration in WebSphere eXtreme scale.
• Performed 24/7 on-call support on rotation & mentored new-comers during team expansion.
• Setting up, configuring and implementing work load management (WLM), session management, and virtual hosts.
• Implementing Multitude IBM products - IBM Content Navigator (2.0/2.0.3), IBM Content Collector.
• Configuring WebSphere resources such as data sources, connection pooling in different scopes to connect to the database on WebSphere Application Server.
• Creating self-signed SSL certificates and requesting SSL certificates for production applications on IHS Web Server using iKeyman utility.
• Performance testing of an application in testing environment and analyze components such as JVM heap size, CPU utilization, data sources and thread usage.
• Responsible for deploying enterprise applications from Admin console and enabling security using LTPA and LDAP for admin console and application components.
• Installing enterprise EAR, WAR file using WebSphere Admin Console and JACL scripts on clustered environment.
• Requesting firewall rules to open ports from Web Server to Application Servers to the database.
• Configuration changes in QA, PreProd, Production and following change management practices.
• Preparing procedures, run book and support documentation.

Environment: WebSphere Application Server 8.5/7.0, Application Engine, Platform Engine, Workplace XT, WebSphere MQ v8, FileNet, FileNet IS System Administration, Datacap, IBM Content Collector(ICC), IBM Content Navigator, WebSphere Business Process Manager V8, Oracle 11g, DB2 8.2, HTTP Server 8/6.x/2.0, IBM Sterling Order Management. Process Engine, Site Minder Web Agent 6, Windows.

WebSphere /FileNet Administrator

Confidential, Columbus, OH

Responsibilities:

• Installation, Configuration, Implementation and Administration of a WebSphere Application Server 7.0/8.5 on AIX, Linux platforms.
• Complete infrastructure setup and configuration which includes WebSphere ND 7.0 and 8.5.
• Configuration of Virtual Hosts, Web Applications, Web Resources and JDBC drivers.
• Experience in configuration of WebSphere Application Server on multiple platforms for both horizontal and vertical clustering.
• Provided FileNet system administration and production support to client in resolving system and application issues. Mentored client on proper and efficient system use.
• Responsible for deploying enterprise applications using console and Jacl scripts.
• Using Wily Introscope to correct performance problems while improving the overall end-user experience with web applications.
• Created and managed data source and database connection pools.
• Managing web application releases on QA, PreProd and Production and coordinating with development team and management.
• Experience in configuring WebSphere resources such as JDBC providers, data sources, connection pools.
• Troubleshooting WAS problems using Heap Analyzer for tuning and application performance and Tracing.
• Deploy J2EE applications onto WebSphere managed servers for QA, Pre-Production and Production environments.
• Configuration, create, Update & modify the ICC jobs, Monitor all FileNet P8 and Image Service (IS) Components.
• Configuration, Content Engine configuration Document class, baskets, Pick lists, Queues, Layouts design.
• Involved in setting up UAT environment for development for FileNet P8 5.0 Workplace XT.
• Managing Work Items, Queues, Rosters and Workflows on Process Engine.
• Applying Security to the Objects using FileNet Enterprise Manager and Site Preference.
• Perform the IBM FileNet P8 application/component deployments.
• Installation ofFileNetP8 Products on all different environments.
• Performance tuning the WebSphere infrastructure for e-commerce, Portal and Business Process applications.
• IBM FileNet Content Manager-Administrator 4.5 Specialized in Enterprise content and Business Process
• Installed and configured Jenkins to automate the WebSphere application deployments.
• Configuring access control on Jenkins to Support Teams to run standard operating procedure jobs and ad-hoc commands in the event of incidents and during regular maintenance.
• Requesting firewall rules to open ports to access the enterprise applications.
• Updating with latest fix-packs on WebSphere Application Server, Plug-ins and IHS Web Server.
• Monitoring an applications using Tivoli Performance Viewer.
• Implementing procedures and support documentation.
• Providing 24x7 supports for an enterprise applications.

Environment: WebSphere Application Server 7.0/8.5, Application Engine, Platform Engine, Workplace XT, IBM Content Navigator, Oracle 11g, DB2,FileNet, IBM HTTP Server 7/8,Jenkins, Visio, Wily Introscope 8.0, Linux, AIX, Windows.

Confidential, Phoenix, AZ

Responsibilities:

• Involved in installation, configuration, implementation and administration of WebSphere Application Server on Linux/Unix platforms.
• Implementation and performing System Administration on FileNet P8 product based solutions.
• Experience in creating and managing cells using Network Deployment Manager. Multiple nodes were federated into deployment manager.
• Installation/implementation and maintenance of FileNet p8 products i.e. Content Engine, Process Engine, Application Engine, Records Manager, workplace XT, Process Analyzer.
• Involved in deploying application ears on WebSphere in QA, Staging and Production environments on a daily basis and troubleshot various configuration and application issues.
• Regenerated and configured Web Server plug-in for the IBM HTTP server 6/7.
• Configured JDBC drivers and data source on WebSphere.
• Analysis Process engine work flows.
• Involved to migrate the content by using ICC (IBM Content Collector) and Handled issues.
• Performed WebSphere configuration backup and restoration using scripts
• Administered, configured, tuned, and troubleshot WebSphere in a clustered environment.
• Involved in configuring web-server interfaces (plugin file), session management, virtual hosts, data sources, HTTP transports for application server instances.
• Involved in building, configuring and setting up Testing and Production Environments and tested and supported the project according to business rules and specifications.
• Involved in configuring and enabling the global security for WebSphere ND for console users and console groups using Active Directory Server as a LDAP User Registry.
• Managed Work Items, Queues, Rosters and Workflows on Process Engine.
• Experience in configuring enterprise applications and corrected performance problems by monitoring server availability and resource utilization analysis
• Experience in applying latest fix-packs in WebSphere and vendor supplied applications.
• Experience in installing IBM HTTP Server on different nodes and configured them by generating the plug-in from Deployment Manager Console.
• Server plug-in has been generated and propagated to Web Servers.
• Involved in troubleshooting problem-tickets, worked with developers to identify the root cause and resolve the issue or propose a potential work around.
• Responsible for changes in applications across testing and production environments.
• Mentored development and support teams on WAS operation and problem determination.
• Involved in preparing documentation and supporting procedures.
• 24x7 on-site operations support in an environment with over 120 Servers.

Environment: WebSphere Application Server 6.0/7.0, Application Engine, Platform Engine, IBM Content Navigator, IBM Content Collector, iPlanet, IHS Server, IBM DB2, Oracle 9i, AIX, Workplace XT, Netegrity Sitemider 5.5, Solaris, RedHat Linux

Solution Engineer

Confidential, Peoria, IL

Responsibilities:

• Designing, planning, and installing WebSphere Commerce Infrastructure Systems for high available clustered environments on RedHat Linux VMWare Platform.
• Installing, configuring and administrating WebSphere Commerce Server V7, WebSphere Application Server V7 &V8, IBM HTTP Server (IHS) V7.
• Migrating WebSphere Commerce Elite V7 FEP5 environments to WebSphere Commerce Aurora V7 FEP8
• Setting up and configuring Commerce Staging environments and creating WebSphere Commerce workspaces and configuring access policies.
• Setting up high available SOLR Search Indexing environment with Master, Repeater and Slave configuration
• Installing IBM Sterling Order Management with Store Inventory Management, Configurator, and Collaboration Add-ons and language pack.
• Provide administrative and architectural support to FileNet applications.
• Incident management, take responsibility of application incidents and resolve with client outlined SLAs, Troubleshoot production problems, Review Trace and System Logs Work with product service providers to resolve issue and provide on call support when needed.
• Perform IBM FileNet P8 System health checks, monitor the system alerts and resolve them.
• Integrating WebSphere Commerce and Sterling OMS using WebSphere Enterprise Service Integration Bus.
• Enabling integration in WebSphere Commerce order component, order processing during Sterling OMS outage, merge the guest shopper order to the registered shopper.
• Building and deploying WebSphere Enterprise Service Integration Bus mediation modules for integrating WebSphere Commerce and Sterling OMS.
• Experience installing and setting up clustered environment for Sterling B2B Integrator V5.2 environments and supporting the environments.
• Supporting daily data loads, pre-processing, build index stage prop and index prop.
• Deploying Commerce Application updates and fixes using Jenkins and WebSphere Build & Deploy (WCBD), publishing new stores, loading store catalog, managing the dynamic cache, enabling custom languages, generating site map, URL mapping, configuring scheduler jobs.
• Managing WebSphere Commerce Organizations and users.
• Installing WebSphere Interim Fixes, APARs and Fix Packs and Feature Packs.
• Troubleshooting application and performance issues and if needed collaborating with other infrastructure teams to fine tune and resolve performance issues.
• Deploying extended dynamic cache monitor and managing cache replication.
• Monitoring the environment for any performance issues and taking proactive steps for remediation.

Environment: WebSphere Commerce V7, Application Engine, Platform Engine, WebSphere Application Server V7/8, IHS V7/8, WebSphere Business Process Manager V8, WebSphere Message Broker V7, WebSphere MQ V7, WebSphere ESB V7, IBM Data Power XI52, CYA Smart Recovery IBM Sterling Order Management, Sterling B2B Integrator B2B, Apache Tomcat V7, RedHat Linux 6, Jenkins, FileNet, Wily IntroScope V8, HP Diagnostic Center, BMC Patrol, Site Scope, Nagios, Oracle 11g RAC.

Programmer Analyst

Confidential

Responsibilities:

• Involved in analysis, design, development, testing and implementation of Order Tracking System using Power Builder 5 and SQL Server 7
• Involved in initial phase of the project and coordinated with team members and also gather requirement from the users.
• RDBMS (SQL) Database Administration / Application Design and Development. w

Environment: Power Builder v5.0, SQL Server 7, UNIX, Solaris, Windows NT/2000.