SUMMARY

• Pega Lead System Architect with over 5.5 years of experience working in Software Development Life Cycle SDLC through requirements analysis, design specification, code development, code integration, testing and maintenance of applications.
• Completed Pega Lead System Architect Part - 1
• Good Exposure in Banking and Financial Services domain and Implementing BPM and BRE concepts using Smart Dispute Framework. Worked on large multi-release Pega projects for CITI bank and Bank of America in delivering BPM and BRE applications.
• Good Exposure to Agile Scrum and waterfall methodologies
• Experience in complete Pega implementation cycle, including business process modeling, installation steps, development, testing, and deployment.
• Hands on experience in Developing Applications using PRPC, which includes designing Flows, using Application Accelerator, Activities, Flow actions, Harnesses, Sections, HTML streams, Correspondence, Decision Rules, Declarative rules and generating Reports.
• Clear understanding of using Clipboard, Tracer and SMA for debugging, PAL for performance analysis and Preflight tool to check application Guardrails Compliance.
• Good working experience in using FILE, SOAP, HTTP, JMS, REST Integration Services.
• Developed High Level Class structure and Developed Workflows in Pega PRPC.
• Experience on how to configure and develop gadgets to embed PRPC screens in an external application using Internet Application Composer IAC .
• Experience in using Connectors and Services, HTTP Requests and Responses, parsing and data mapping, SQL, JMS and SOAP.
• Involved in training programs and trained few Pega fresher's and to get them Certified.
• Worked as a member of interview panel to recruit new team members.
• Strong Knowledge on Pega PRPC installation procedures using tomcat, Web Sphere Application server.
• Strong knowledge in SQL Programming using Oracle Database.
• Strong problem solving, analytical, written and inter personal skills

BPM Tools : PRPC 5.4, 5.5, 6.2, 6.3, 7.1 versions and Smart Dispute Framework.

Operating Systems : Windows NT, Windows XP, Windows 7

Web technologies : C, C , Java J2EE, HTML, XML,

And Langages Java Script, SQL, PL/SQL.

CASE Methods/Tools : MS VISIO.

Web Servers : Apache Tomcat, Web Sphere Application Server,

Database : Oracle 8i, Oracle 10g

Methodologies : Waterfall, Agile/Scrum

Work Summary

Confidential

Role : Lead Developer

Environment : PRPC 6.2 SP2, Smart Dispute Framework, Oracle, Web sphere WAS , SOAP UI, PMF Project Management framework

Responsibilities:

• Involved in designing a common Services Framework to handle the integration traffic.
• Participate in User story grooming, pointing, Sprint Planning activities to scope and plan the development work
• Implemented Web Services to integrate MasterCard NICS. Bank of America is the first client to implement NICS Web Services.
• Involved in Web services design to integrate with Visa Resolve Online VROL interface
• Design and develop an optimal Pega PRPC solution utilizing Frameworks and Out Of the Box functionality
• Used Application Profiler AP and other DCO Directly Capture Objectives tools to support the methodology
• Used Agile project methodology SCRUM along with Pega systems Project Management Framework PMF
• Involved in designing Universal Claims Framework for CCMS application
• Involved in Web services design to integrate with Visa Resolve Online VROL RTSI interface
• Designing common and reusable user interfaces in framework layer for all the line of businesses.
• Involved extensively on the migration and deployment of the application rules from Dev to SIT, UAT and Production environments.
• Designed E2E correspondence framework which involves the customer letter generation and transmission to the external systems like Xerox and AS/400.
• Conducting JAD Session/Workshops with architect and business stakeholders to come up with complete Business Process Analysis and Business Process Modeling.
• Perform code reviews and ensure that standards are maintained in coding, user interface.

Confidential

Role : Senior Developer

Environment : PEGA PRPC 5.4, Smart Dispute, Web Sphere Application Server , Tomcat 6.0, Oracle 10g, Windows XP, MS Visio.

Role and Responsibilities:

• Involved in business and technical use case review.
• Involved in Low level design, Coding, Enhancements and unit testing.
• Involved in code reviews for team members tasks.
• Specialized SD framework based BOA Line of Business.
• Led the offshore team from Dev perspective.
• Worked on Core design of Correspondence.
• Implemented many Enhancement Change Requests CR's within the Project.
• Developed File Interface using which we will determine an Affidavit is received for the claim.
• Worked on Integration using SOAP services to connect with Visa, Master Card systems.
• Worked on designing simulation process to create claims where external systems are not available for Dev environments.
• Developed UI tools to expedite testing process in DEV/SIT/UAT environments.
• Worked on Automation and Batching Processes using Agents.
• Involved in designing an asynchronous process to create multiple claims at a time using SOAP services without impacting the system performance and increasing the customer satisfaction.
• Implemented design to handle the exceptions during the claim creation front office when the external system VROL Visa Resolve Online is down. This eliminates the dependency on the legacy systems to define a claim initiation process in such cases.
• Implemented the changes in CCMS to be compliance with the latest Visa and Master Card rules.
• Worked with Pega team to get the compliance changes mandates done in Smart Dispute framework which are to be imported in CCMS application as hot fixes.
• Extensively used Rules Inspector, Tracer and Clipboard for debugging purposes.
• Involved extensively on the migration and deployment of the application rules from Dev to SIT, UAT and Production environments.
• Prdbutil and SMA were used effectively in the projects.
• For performance tuning the application, used PAL / DB Trace options.
• Mentoring the team members by doing regular code reviews and design reviews.
• Conducting JAD Session/Workshops with architect and business stakeholders to come up with complete Business Process Analysis and Business Process Modeling

Confidential

Environment : PEGA PRPC 5.4, Smart Dispute, Web Sphere Application Server, Oracle 9i, MS Visio, SQL, XML, HTML.

Role : Senior Developer

• Analyzed business requirements to design and implement using Smart Dispute framework.
• Involved in gathering of requirements and changes required to application.
• Created the Business Process Flows and flow actions in Pega PRPC.
• Generated reports using List view and Summary view rules of PRPC.
• Started using DCO Direct Capture of Objectives for new application.
• Implementation of Decision tables, Decision Maps and Declarative expressions.
• Developed PRPC Declarative rules, Decision tables and Declare Triggers
• Participated extensively in designing application security which involves setting up Access groups, Access Roles, Operators, Application ID, Org Divisions, Org Units and Work groups.
• Developed and tested solutions based on the design requirements.
• Fixed Trouble tickets Bugs in Production Environment.