Technical Summary:

• An accomplished WebSphere Systems Specialist with 7 years of professional experience, including extensive experience with software design, implementation and production support.
• Delivered and supported various SOA, BPM and B2B / B2C Web Hosting Solutions/ Applications.
• Profound working knowledge in SOA based and BPM Applications.
• Extensive experience with WebSphere Application Server IBM HTTP, IHS, Apache, BPM, Lombardi, Process Server, ESB, WODM,WSRR, WebSphere DataStage / IIS, Tivoli Access Manager and MQ Series Administration.
• Over 5 years of experience with WebSphere Application Server administration and good practical experience with technologies, like Java, BPM, MQ Series and Web Services.
• Hands-on experience with RDBMS, like Oracle and DB2.
• Strong analytical and problem solving skills and ability to analyze complex data and organize it for maximum use and efficiency.

Skills: IBM WebSphere 8.5/8.0/7.x/6.x

• Engineering and administration specilist with Web/ SOA/ BPM Applications /J2EE, Websphere Environment. 5 years of expience in troubleshooting activities in High Available Websphere Application Server, Apache, BPM, Business Monitor, WebSphere Service Registry and Repository WSRR , ILOG/WODM, IBM DataStage on AIX, Linux, HP-UX, Solaris and Windows envirments.
• Worked on WebSphere SOA / BPM infrastructure design, implementation plan, installation, maintenance and administration and supported the complex hardware, software and configurations.
• As a BPM Lombardi Production Support Engineer provided support to existing processes in production. This included fixing bugs, working on enhancements. Performed Lombardi TeamWorks administration tasks, including server monitoring, daily health check of servers, setting UCA schedules, changing EPV values, firing timers. Worked with BPM architecture and administration stuff in Lombardi. Worked with flex team for BPM table updates.
• Checked UCA schedules and events in the TW Admin console.
• Designed and implemented new Websphere 8.5 architecture, upgraded the current WebSphere Application Server 7.0 Environment setup.
• Set up the IBM Business Process Manager Configuration both Advanced and Standard administration environment on various platforms.
• Setup best practices and naming conventions for BPM Process Center Repository, toolkit management and define access management policies to Process Center Repository.
• Worked on planning and installation of the databases for Business Process Choreographer BPEDB database, reporting database, messaging engine database, planning for the Business Flow Manager and Human Task Manager.
• Configured BPM's Process Center as a repository for business processes created in IBM Integration Designer.
• Configured Process Center as the central repository for administering Process Servers.
• Troubleshot DB2 and Oracle connection on WebSphere. Managed and administrated DB schema.
• Managed, configured and monitored BPEL, Mediations, Human tasks, Business Rules and Comman Events.
• Worked on Business Activity Monitoring infrastructure with WebSphere Business Monitor v7.
• Worked on monitor models, BAM business space dashboard, performance indicators, triggers, and alerts for performance metrics, monitor events, manage action services, collected real-time enterprise event data
• Responsible for planning, designing, installation and configuration of Process Server on Windows, Linux, AIX and Z/OS in cluster and non cluster environments.
• Worked on the Architecture of the XML-enable mainframe systems, instantly connecting them to enterprise SOA and Web services, using DataPower XI50 and DataPower XI40.
• Good understanding of WebSphere Business Events WBE and Process Server Common Event Infrastructure CEI environment, CEI enablement, CEI monitoring event generation and event consumption.
• Extensive experience in all phases of software life cycle with emphasis in Designing, Developing, Implementation, Deployment and Support of distributed enterprise scalable, secure and transactional J2EE applications in both production and development environment.
• Well-versed in troubleshooting, using log files, log analyzer, traces and resource analyzer.
• Excellent track record in setting up of Nodes, Data Sources, Virtual Hosts, configuring Servlet Engines, Session Managers.
• Configured and secured Webserver interface, Session management, WebSphere resources, J2C resources, connection factories and JMS resources in IBM WebSphere 5.x/6.x/7.0.
• Expert in Network Deployment Manager ND 6.0/6.1/7.0/8.5 installation, configuration and management.
• Expertise in performance tuning, using ITCAM and Wily Introscope by setting various parameters in application server.
• Experienced in applying refresh packs, fix packs and iFix for WebSphere Application.
• Web server setup, including complex secure sockets layer SSL configuration on IBM HTTP Server Apache based .
• Provided Production and Development support 24X7 , creating the Problem Management Record PMR with the IBM if there were any unresolved bugs, resolved most critical tickets.
• Proven ability to define system requirements, recommending solutions, analyzing capacity and making appropriate modifications.
• Ability to interact with IT staff or vendors in performing complex testing, support and troubleshooting functions.
• Extensive knowledge on JNDI and Name space tree architecture for WebSphere application server family.
• Installed and configured Wily Introscope agent with EM for JVM/Application monitoring.
• Knowledge in Caching Proxy and Web Traffic Redirection Firewalls and extranets and DMZ
• DB2 and Oracle Administration on AIX and Red Hat Linux environment
• Tested connection between database and application server. Manually ran db schema statements manually for testing and troubleshooting.
• Good understanding on the JVM works, garbage collection, heap fragmentation.
• Configured WebSphere Application Server on multiple platforms for both horizontal and vertical scaling for workload management.
• Configured clustering through deployment manager for load balancing and fail over functions.
• Operating Systems: Red Hat Linux, Solaris, AIX, Z/Linux and Windows
• Languages: JAVA, C, C , XML, HTML, PERL, JACL, ANT and Shell scripting
• Databases: DB2 UDB, Oracle
• Java Technologies: J2EE, JSP, Servlets, EJB, Beans, JDBC, Web services, XML, XSLT, SOAP
• Other: Tivoli Identity Manager, Tivoli Access Manager, WebSeal Reverse Proxy , HTTP Server, Apache webserver, TCP/IP, SSL, PKI.

Professional Experience:

Confidential

Role: WebSphere Administrator

• Provided support for existing web services in Production including fixing bugs, working on enhancements Server monitoring, daily health check of servers. Worked on both ESB and Lombardi servers.
• Solely responsible of building new BPM and Lombardi environments end to end, configured and implemented all the business requirements.
• My Job involves configuring Websphere JVM clusters, deploying Java/J2EE applications in production environment, troubleshooting the issues of Websphere application server, managing the applications deployed on Tomcat and managing enterprise content management system.
• Participated in migration of all the web services from WPS 6.2 to BPM 8.0 and configured all the required connections to respective services.
• Deployed snapshots and monitor models to the IBM BPM environment. Deployed snapshots on both online and offline process servers.
• Applied fixes/fix packs and patches to the IBM BPM environment which comprises of Process Server, Process Center, Portal and Business Space.
• Performed a wide range of technical activities in support of pre-production and production environment builds for E-Business, SOA/ BPM applications.
• Installed and Configured the WSRR, Service Registry on Linux environment.
• Worked on diagnosis and resolution of problems with Web Hosting, SOA and BPM Applications and services. Worked on identifying and documenting the root cause.
• Worked with Heap Analyzer, Thread Analyzer in analyzing heap dumps and java cores.
• Responsible for Configuration of the Deployed the applications, formats of WAR, JAR and EAR files.
• Created Data sources, JMS Providers, Virtual hosts.
• Installed and configured Denodo tool.
• 24 7 Supports.a logic, and creates a 21st century agile information architecture.
• Worked On infrastructure configuration and Installation DENODO on Linux environment.
• Worked with IBM on many PMRs and resolved many issues.
• Worked with the BPM development and IBM Support teams in resolving the issues.
• Involved in number of installation of IBM Websphere instances from Development to Production.
• Configured different databases on the Denodo platform.
• Created and configured different types of data sources like JDBC, ODBC, Multidimensional DB, XML, JSON, WWW, LDAP, Custom etc.
• Worked on Role management and User management configurations.
• Configured IT Pilot on the web browser that works with Denodo platform.
• Worked on webservice integration on Denodo.
• Trained and certified in Denodo platform tool administration.

Environment: WebSphere Application server 8.x/8.5, WebSphere BPM 8.x/8.5, WSRR 7.x/8.x, IBM HTTP Server, Data Power, DB2, Denodo.

Confidential

Role: WebSphere Systems Engineer / Architect

• Worked on diagnosis and resolution of problems with Web Hosting, SOA and BPM Applications and services. Worked on identifying and documenting the root cause.
• Proactively monitored and managed the Web Hosting, BPM and SOA Applications and services to assure their availability, security and performance as specified by Visa and its partner's business needs.
• Migrated and upgraded existing applications from WebSphere 7.x/6.1 versions environment to 8.0 and worked of upgrade / migration plan, supported the end to end upgrade plan.
• Packaged, built, integrated and deployed enterprise J2EE applications on WebSphere 8.0 that involved EAR Enterprise Archives and WAR Web Archives .
• SSL Certificate generation, installations and renewals of CSRs in IBM HTTP Server, Apache, HTTP Server, Load balancer F5 environment.
• Diagnosed WebSphere issues, managed PMRs, acted as a point-of-contact interfacing on WebSphere issues.
• Participated in the design, implementation, configuration, deployment, tuning and support of SOA / BPM solution's infrastructure, including the software and hardware specifications.
• Extensively worked on BPM and EAI space to integrate, extend and connect applications, using IBM WebSphere BPM 8.0 and WebSphere Middleware
• Installed and configured IBM BPM 8.5 / 8.0, BAM, WODM, WebSphere Service Registry and Repository WSRR , IBM DataStage DB2 on AIX and Linux.
• Worked with IBM BPM and WebSphere Application Server 8.5 support teams on Problem Management Records PMR for several issues related to BPM implementation.
• Supported the end to end implementation of the processes related to underwriting and finance approval process business in IBM BPM 8.5. Developed WebSphere Business Monitor reports utility for the same.
• Interacted with IBM BPM support team and performance and load test teams in solving the performance issues and issues with UAT and production environment.
• Configured BPM 8.5 to utilize, IHS, SSL, LDAP, DB2 as user registries and portal data storages.
• Used BPM Process Admin console to activate, deactivate, stop, and undeploy snapshots that were deployed on a process server.
• Configured IBM Process Center as a central repository for all project assets created in Process Designer /IBM Integration Designer.
• Developed build scripts to deploy the modules to server.
• Created specific Dashboard views in BAM portals, using IBM Business Monitor, creating, maintaining and updating Service Level Agreements / KPI s Metrics for the profiles.
• Set up Alerts and Reports and scheduled reports to send to stockholders according to the requirements.
• Managed and monitored the JVM performance by WebSphere Heap Size, garbage collection, JDBC Pools Responsible for Architectural Design, Implementation and periodic testing and support of Web Environments with respect to High Availability and Disaster Recovery.

Environment: WebSphere Application server 8.5/ 7.x, BPM 8.5, WODM 8, Websphere Process Server, WebSphere Service Registry and Repository WSRR , MQ Series 6.x/7.x, WBI Message Broker, Websphere Portal Server 7.x, ITCAM 6.1, WCM 6.0, Weblogic 8.1.6/8.1.4, Tivoli, JDK 1.4/1.5, JAVA, J2EE, JSP, LDAP, Oracle 9i, SunOne Web Server iPlanet 6.1 , Sun Solaris 8 Unix , Rational Clear Case, ANT, Bash, Java, J2EE, JSP, Servlets, EJB, XML, JDBC, JavaScript, DB2.

Confidential

Role: WebSphere Administrator

• Provided recommendations on environment standards, product leveling, performance issues, supported the BPM / Process Server Product Production and Development environment and troubleshot the applications, Performance, Capacity, hardware and vendor software issues and defects.
• The Implementation covered various features of BPM 7.5 /8.0, such as Complex Data Structure, Email, SMS, Webservice Integration, Database Integration, JMS Integration, UCA, Coaches, SLA, KPI, Simulation, Ad Hoc reports, Administration.
• Installed and configured WebSphere Business Modeler 7.x and Business Monitor 7.x
• Worked on Lombardi Migration/Upgrade planning and execution. 6.x -> 7.x, 7.1.x ->BPM 7.5x
• Updated the strategies manually, using BPM IPR OOT Send Utility services if strategy update failed .
• Disabled Auto tracking of unwanted processes.
• Updated production support manual regularly with new issues.
• Monitored tasks in the Process Portal and Firing Timers.
• Migrated in-flight instances from TW 6.1 to the new IBM BPM 7.5 version.
• Involved in the creation of new WebSphere Process Server environments with different configurations
• Prepared standards for installing and uninstalling business processes to production WebSphere Process Server.
• Setup high availability HA deployment manager environment to eliminate deployment manager as the single point of failure.
• Provided day to day support and proactive problem detection, environment support troubleshooting WAS 7.x/6.1 problem, Plug-in management .
• Deployed new enterprise application on Process Server and configured server with resources and environment variables.
• Installed and configured Business Process Engine BPE Container in Process Server, which provided the support for process choreography.
• Created a deployment environment, using a pattern and also custom deployment environment layout configuration.
• Defined business objects, interfaces, correlation sets and variables.
• Involved in migration of the applications from WebSphere 6.0/6.1 to 7.0 and worked closely with development team. Applied fix packs for WebSphere, IHS and plug-in.
• Deployed the applications on clusters, updating the installed applications and updating WebServer plug-in configuration on AIX and using administrative console.
• Configured SSL and Digital certificates for requesting, generating and implementation for the communication between Web Server and the Application server.
• Involved in the migration of SSL from 1024 bit to 2048 bit size from lower level environment till production.
• Installed and configured Wily Introscope agent with EM for JVM/Application monitoring.
• Wily Introscope was used for analysis of JVM process, memory and heap dumps.
• Responsible for performance tuning of WebSphere Application Server, using Wily.
• Worked on Incident management to solve various issue related to the environment.
• Built work for WebSphere Portal applications.
• Deployed Enterprise Application through customized scripts and administration console.
• Provided on-call support for different projects for WebSphere Portal and Application Servers.
• Configured JDBC and Oracle Database Connectivity on WebSphere Application Server.
• Configured applications for WebSphere application servers across projects.
• Set up new environments with LDAP and SSL -Security settings.
• Scheduled system monitoring activities in CRON daemon on Solaris and AIX server.
• Coordinated with system admin and supported installation of WebSphere MQ 7.x and upgraded WebSphere MQ 6.x to 7.x on AIX and Solaris.

Environment: WebSphere Application server 7.x/6.x, Websphere Process Server, Lombardi 7.2/ BPM 7.5, MQ Series 6.x/7.x, WBI Message Broker, Websphere Portal Server 7.x, ITCAM 6.1, WCM 6.0, Weblogic 8.1.6/8.1.4, Tivoli, JDK 1.4/1.5, JAVA, J2EE, JSP, LDAP, Oracle 9i, SunOne Web Server iPlanet 6.1 , Sun Solaris 8 Unix , Rational Clear Case, ANT, Bash, Perl, Java, J2EE, JSP, Servlets, EJB, XML, JDBC, JavaScript, DB2.

Confidential

Websphere/ AIX Support

• Responsibel for WebSphere Application Server administration and support, providing End-to-End solutions support with DataPower appliance.
• Set up WebSphere ESB 7.5/6.2/6.1, Process Server 6.x/7.x, WSRR and DataPower appliance XI50 in production and test environment. This included some installation and customization activities, bus topology planning, and creating product configurations.
• Administrated service integration buses, servers, and balanced workload through clustering and high availability configurations.
• Configured databases needed for ESB and Process server, business processes, human tasks and Common Events Oracle 10g/11g and DB2 .
• Deployed new enterprise application on Process Server and configured server with resources and environment variables.
• Clustered the messaging engine and database for CEI.
• Installed clustered, failover, scalable and secured WebSphere ESB with WebSphere Application Server Network Deployment
• Successfully setup event stores for CEI.
• Implemented Business Process Choreographer, involving Human Tasks in a clustered Highly Available production environment.
• Provided 24x7 production support for different application servers and web servers, application URLS, building the applications from Dev to Stage to Prod. Provided 24x7 production support to the data centers.
• Involved in fix pack Upgrade of WebSphere application server and portal sever. Applied patches, PTFs and efixes utilizing Update Installer tool .
• Troubleshot problems related to Authentication, Authorization, Logins, Siteminder, Web Server and WebSphere Application Server.
• The team was responsible for supporting primary URLs hosting more than 200 business critical services/applications.
• Monitored application server logs and web server logs.
• Performed WebSphere DataPower XI50 domain configuration, DataPower domain creation, DataPower static route adding. SLL Certificate files update in DataPower.
• Installed and configured CA proxy server.
• Developed Unix Shell scripts, JACL scripts to automate the WebSphere Administration recycling the application server, deploying customer applications, logs rotation, monitor applications state
• Installed fix packs and fixes, federating Node to the Deployment Manager
• Provided 24x7 production support in off shift and including on-call pager.
• Maintained middleware applications in Development, Staging, and Production.
• Worked on full life cycle of hosting service, including project initiation, transition and steady state support on tailor made customer requirements.
• Held customer-facing position at regular work and responsible for Problem Determination, RCA and solutions/recommendations.
• Worked with customer application developers and other support teams during troubleshooting.
• Implemented changes as per change control board. Attended serv 1, serv 2 problems.
• Responsible for high availability solutions and process monitoring techniques.
• Enabled global security for application servers and applications, using Single Sign on SSO by LTPA mechanism on Secure Way LDAP User Registry.

Environment: WebSphere Application Server 7.x/6.1, WebSphere Portal 6.1, DataPower XI50, Bash, Perl, Shell Scripts, IBM Directory Server LDAP, IHS/Apache/ IIS Web Servers, DB2, F5 Load balancers, IBM Network dispatchers, Cisco content switches, Siteminder

Confidential

IBM WebSphere/AIX/ DB2 Administrator

• Provided L2/L3 support for Migration of applications from WebLogic 8.0 WAS 6.1.
• Performed installation, configuration and maintenance of IBM WebSphere Application Server 6.0/6.1 stand alone and Network Deployment servers on AIX, Windows 2008 and Linux platforms.
• Applied the maintenance fix pack to WebSphere MQ, WebSphere Application Server and HTTP Servers.
• Implemented WebSphere global security configuration with Microsoft Active directory.
• Created user roles and groups for securing the resources, using LDAP authentication.
• Implemented horizontal and vertical scaling of WebSphere Application Server in a Workload managed cluster, involving modeling and cloning named server groups and cloning services in WAS V6.0.
• Provided High level clustering Horizontal/Vertical techniques with Round-Robin method, load balancing to all the environments.
• Configured the Web Server interfaces, session management, virtual hosts and transports for WebSphere Application servers.
• Installed plug-ins for hosting web modules of Enterprise Applications on Apache, Apache Tomcat, iPlanet, IBM HTTP Server on local and remote systems and on multiple web servers on same host
• Upgraded Web Servers, like Apache, iPlanet, IBM HTTP Server.
• Provided VeriSign Digital SSL certificates for all Java Enterprise Level Applications.
• Worked extensively on the implementation of LDAP Server, Integrity Site Minder, and Global Security to provide a comprehensive level of security
• Carried out heap dump analysis, using Heap Analyzer.
• Provided Level 2 support for production issues.
• Facilitated performance monitoring of WAS V 6.0 and J2EE applications, using Tivoli Performance Viewer, ITCAM.
• Created Korn shell scripts to automate Cron jobs and system maintenance. Scheduled Cron jobs for job automation.
• Continuously upgraded, deployed web application in production environment.
• Upgraded Applications with various patch files JSPs, Class files, changing various properties and property files .
• Troubleshot various problems in different stages of development, using logs files and with coordination from QA and Development teams.

Environment: J2EE 1.4, WebSphere 6.0/6.1, Java2.0, JSP1.2, EJB2.0, JDBC2.0, XML, WebSphere MQ 6.0, WebSphere Portal 5.0, Windows 2008 Advanced Server, Active Directory Server, Oracle 10g, Shell Scripts, Bash, wasdmin scripting, PL/SQL, Windows XP, Solaris.