Infrastructure Sme Support Resume Profile
PROFILE
- Over 9 years of technical experience in the area of middleware technologies, architecture and
- administration of eBusiness web Applications Apache, IBM HTTP Server, Iplanet, IBM WebSphere Application server,WCS, MQ, Siteminder infrastructure support in Dev/UAT and production environments.
Professional Summary
- Career spanning 9 years hands-on experience in Middleware Webserver, Websphere/Weblogic infrastructure Administration in Production, UAT and Oracle development environments.
- Capable of working on highly complex web environments to configure, deploy, trouble shoot and bring up infrastructure ready for e-business.
- Experience in operational 24x7 support engineering activities, best practice trouble shooting,
- monitoring, capacity planning and maintenance by providing Oncall Support.
- Capable of troubleshooting various applications related problems also involved in finding the root cause for the incidents reported.
- Experienced at helping the business teams understand their company's technical capabilities as well as explaining business requirements to technical teams.
- Wily configurations on Websphere Enviornment.
- Experienced with scripting, whether it be PERL, shell, python.
- Hands-on experience in using ITIL Process Incident,Change,Release deployment .
- Enterprise Architecture/FEA
- IAAS, SAAS, PAAS, Cloud-First Readiness.
- Strong working experience in UNIX, Linux Windows environments.
- Well versed with Websphere, BEA Weblogic Application Server, As an administrator, managed
- Server Configuration, Domain Build, Deployment of Components EAR/WAR/JAR modules and
- Troubleshooting, Monitoring and Maintenance with Subversion/CVS source control repositories.
- Excellent interpersonal communication skills.
Technical Skills
Operating Systems | Solaris, Linux, AIX, Windows |
Web Servers | IPlanet v6.0/6.1, IIS 6.0, IBM HTTP Server, |
Application Servers | Websphere v6.0,6.1 7.0,Weblogic v8.1, Websphere MQ, Oracle Service Bus 11gR1, Oracle SOA Suite, |
Tools | ServiceCenter, Manage Now, Sitescope, Repliweb,NDM |
Programming Languages | C, C , Shell ,Java ,JSP, Servlets, EJB 2.0, JDBC, |
Web Technologies | HTML, VB Script, Java Script |
Database | Oracle 9i, DB2, MS Access |
Work History
Confidential
Role : Infrastructure SME Support
Environment : Websphere 6.1, 7.0, IPlanet 6.0/6.1, SSO, AIX, Oracle
Responsibilities:
- Responsible for application server setup and web server setup for all SIT/UAT/PROD
- environments.
- Responsibilities include debugging and resolving issues in infrastructure such as server startup
- issues, certificate issues.
- Performance tuning for all PROD servers
- Configuration and maintenance of iPlanet web server 6.1.
- In Citibank we are supporting daily operation for various applications such as banking, cards,
- citialert etc which involves from Infrastructure setup to Customer live/BAU.
- Setting up Infrastructure for new Projects.
- Installation, Configuration Implementation, Deployment and Troubleshooting of Websphere
- Application servers.
- Responsible for fine tuning parameters and co-ordination with offshore team as well as testing
- team for end to end testing.
- Extensively involved in Tuning and Clustering of the WAS 6.0 and WAS 6.1. Performed day-today
- tasks to ensure the smooth and efficient operations of the Websphere run time
- environment including troubleshooting, System backup and recovery etc.
- Involved in BAU activity for Citibank CEEMEA Countries.
- Developed various interface related JOBS to process the Hand Offs received from external
- system.
- Involved in setting up of new App servers/Web servers/Infra structure activities.
- Involved in deployments of applications in SIT/UAT/PAT and Production.
- Have good knowledge in Siteminder Single sign-on implementation which includes webagent
- installation and configuration, Webagent version upgradation.
- Have worked on all types of EH issues.
Confidential
Role : Team Lead
Environment : WLI/WLS 8.1 SP4, Oracle Service Bus, BPEL 11g, Websphere MQ 6.0, Oracle 9i, Linux
Responsibilities:
- Provided BAU support for this system.
Oracle Weblogic environments migrating weblogic 8.1 Apps to new weblogic more
- Thread Dump T D using tools/Unix command like Top.
- Application performance tuning on heap size, native memory, shared memory, GC monitoring,
- jobs.
- Created and customized UNIX shell scripts for automating regular maintenance and batch
- destination queues in the production environment.
- Monitoring scripts JDBC Connection Pool Status, JVM Heap Size, JMS Messages in the
- Managing Weblogic security, User Roles, Tuning, backend connectivity through Admin console.
- Application deployment and troubleshooting at the time of deployment.
- source on Weblogic Server 10.2/11g.
- Configured and administered JDBC Connection Pools/Multi Pools/Data Sources/Multi Data
- Deployed Applications WAR, JAR, EAR on Clustered Weblogic Servers.
- Production-time Redeployment of Applications in Weblogic Server 11g with Zero outage Functionality on weblogic cluster env.
- administered Weblogic Server 8.1/10.x on various OS environments.
- Primary support person for Weblogic/web sphere environments - Installed, configured and
- powerful/Availability/Efficiency/Performance/Coherence version 10g/11g.
- Pushing Oracle new patching on Apps server to fix Bugs using oracle smart update utility.
- Provided production support 24 7 and coordinated with the users to resolve issues quickly.
- Basic knowledge in Unix Shell scripting to stop/start MQ services.
Confidential
Role : Web Hosting Administrator
Responsibilities:
- Installed, configured, maintaining BEA Weblogic Apps Server 8.1 and Websphere 6.0 in various environments OS Solaris/Windows .
- High exposure to configure 3-tier architect model and supporting Apps tier with High availability/scalability/failover/disaster recovery.
- Managed and performed weekly application EAR/WAR/JAR modules deployment cycles starting from Dev to Production environment troubleshooting deployment application issues and fix it for Application High availability.
- Involved in planning implementing high availability environments which included Weblogic server clustering, session replication, hardware load balancing failover.
- Automation purpose such as back up, restore, deployment, server build created script on Bash environment using UNIX shell.
- Good experience on connecting backend DB on Apps server using JDBC driver to create multi pools/Data source/JMS/JMX, JTA.
- Part of the performance engineering team tuning the infrastructure components at web servers, Weblogic, JVM, Heap, memory and Operating System level to improve client response from highly configured server.
- Configured and administered the Web application on IBM Web sphere 6.1.
- Node manager and SSL configuration, maintenance and troubleshooting.
- Basic LDAP administration and user management using LDAP browsers.
- Managing and implementing JMS services using IBM MQ 6.x.
- Knowledge on Wily Introscope Viewer for performance monitoring.
- JDBC configuration and tuning with Oracle 10g/11g, Mainframe through Weblogic.
- Good knowledge on secured file transfer tools like SFTP and WIN SCP.
- Willing to provide 24 7 Prod support for client satisfaction.
Environment: Weblogic 8.1, Websphere 6.0, Windows NT, Apache, AIX, JVM, WLST, HP Service Center 6.0 tool.
Confidential
Role : Web Hosting Administrator
OS : Sun Solaris, AIX, Windows
Web Servers : IIS v5.0 v6.0, Apache, IBM HTTP Server
App Servers : Websphere v6.0 v6.1, Weblogic v8.1
Tools : ManageNow, Sitescope 7.x
Responsibilities:
- Installed, configured, maintain and administered Websphere v6.0,Weblogic Server 8.1 J boss on various operation systems.
- Handling Customer queries Live issues.
- Configured and Deployed applications modules in various work environments like Development, UAT user assurance test , Pre-Prod and Production using weblogic console.
- Configured and administered JDBC Connection Pools, JMS and Multidata source on Weblogic Server.
- WLST Weblogic scripting Tool /Python for automating tasks like Hot Backup, Cold backup.
- Involved in Configuring two way SSL and Creating Certificates for secured HTTPS communication channel.
Confidential
Technology : Java 1.2, HTML, JSP, JavaScript, JDBC, Servlets, mysql, Tomcat
Responsibilities:
- Created user interface in JSP for search screen of the items
- Low Level design, Coding, Unit Testing, Delivery and documentations.
- Testing and documentation of code , created test case documents specifying low level user functionality and what all things needs to be tested giving various possible conditions and testing as per them.
Confidential
Technology : EJB 2.0, JSP, JDBC, JBOSS, Oracle 8i
Responsibilities:
- Involved in creation of System Requirement Specification and application design.
- Developed both Session and Entity beans representing different types of business logic abstractions
- Coded Java Server Pages for the Dynamic front end content that use Servlets and EJBs
- Used JDBC API to connect to the database and carry out database operations.
- Configuration Management Coordinator.