SUMMARY:

• I'm an - oriented / customer driven professional with proven ability to deliver results through system development/deployment/administration/support, project management, project planning and new system implementation based on client business needs. I have a proven ability to manage operational requirements through vendor selection, implementation, documentation and performance of services delivered by various systems and departments.
• Also, I foster strong analytical and communication skills coupled with unmatched trouble solving skills to ensure architectural design, system security, system functionality, maintenance, performance, and upgrades.

TECHNICAL SKILLS:

Servers (OS): - LINUX/UNIX/AIX/HPUX, Windows Server, Sun Solaris, Zos/Zlinux, VMWare ESXWeb Server - Apache, Tomcat(TC), IHS, IIS

Application Server (JVM): - Weblogic (PS/JVM), Websphere (WAS/WPS/BPM/ND), Jboss

Web Commerce: - ATG, Websphere Commerce, Endeca (CAS/MDEX/Workbench), Solr

SOA Appliance: - DataPower XI50, Intel ESG, Webmethods, (BEA/Oracle) ALBPM/ESB

Database: - Oracle RAC (OEM), MSSQL/mysql, DB2

Security App Tier: - CA Siteminder, CA IdM, CA SSO, RSA Archer/ Key-Fob/NetWitness

Network: Fortigate FW, F5, ASM, WAF

Messaging: Websphere MQ/MQFTE(v5-8), QPASA, AppWatch, OMEGAMON

ManagementMonitoringStatistics: - CA APM (Wily), CA ITCM, ITCAM (Tivoli), SMS(SCCM), AppDynamics, Gomez, Webmetrics

Code Repository: SVN, CVS, Jenkins

General: BladeLogic, TCP-IP, JMS/JDBC, XML, HTML, HTTP, LDAP, SOAP, WSDL, KSH/Pearl/ANT/Jython-Python/JACL/cron, Remedy, SNOW

PROFESSIONAL EXPERIENCE:

Confidential, Charlotte, NC

Technical Lead

Responsibilities:

• Responsible for all Client facing activities, projects, technical and communications.
• Consultant for various contracts on ATG/Websphere Commerce/Endeca/jBoss, and middleware / backend processes (MQ/ Webmethods/Sterling Connect/BPM-ALBPM/ESB)
• Responsible for the evaluation, selection, and installation of all commerce website applications and functions, including, but not limited to: ATG/WebLogic/Endeca WCS/WAS, Apache-Tomcat, MS SQL, Oracle RAC, Intel ESG, Fortigate FW, F5, ASM, MQ, WebmethodsGeneral SA support for all distributed Unix/Windows environmentsResponsible for architecture, maintenance, and upgrade documentation like “MOP (Method of Procedure)”, for all related architectures, appliances, and all associated Software’s.
• Develop monitoring/tuning/trending solutions with web metrics tools like: Webmetrics, AppDynamics, Gomez.
• Responsible for 24/7 Production Support of all software, and platforms/OS/Applications, as well as some hardware.
• Responsible for development, and maintenance of all KSH/Pearl/ANT/Jython-Python /cron/rsync/mssql scripting.

Confidential, Charlotte, NC

Senior IT Engineer

Responsibilities:

• Responsible for the evaluation, selection, installation, and support of all Security Middleware / Identity Access Management, Malware/Collection devices, and all software products (CA Siteminder, CA Identity Manager, CA APM(Wily)Introscope, CA SSO, Jboss/WebLogic, IIS, SQL, Oracle, LDAP, RSA Token/Key-Fobs, RSA Archer/Netwitness, HP Archsight, Fireye, Vontu, Varonis) as well as all OS updates, and SA support for all Unix/Windows environments, including Hardware/Applicances firmware, and VM’s.
• Responsible for ID and access management of AD/RACF/RSA KeyFob/AS400 user accounts (Endpoints)
• Responsible for Architecture, Support, and Maintenance of all these sw/hw products and appliances: RSA Archer/Netwitness, HP Archsight, Aveska (OEM / HP Applicances) Fireye, Vontu, Varonis, Datapower XI50
• Consulted with systems software support and application development staff to define and document usage guidelines and implement all Middleware / Identity Access Management software products through complete SDLC process.
• Responsible for 24/7 Production Support of all platforms/OS/Applications, as well as some hardware.
• Develop monitoring/tuning solutions with CA APM(Wily)Introscope
• Responsible for development, and maintenance of all KSH/Pearl/ANT/Jython-Python /JACL scripting.

Confidential

Senior Websphere WMQ/WAS Administrator

Responsibilities:

• Responsible for Production support WMQ Series, and Websphere Application Server front-end financial application support in a clustered environment, for various Financial End clients.
• Responsible for Production Change management
• Responsible for Production severity Ticket System work tickets.
• Responsible for development, and maintenance of all KSH/Pearl/ANT/Jython-Python /JACL scripting.

Confidential, Charlotte, NC

Senior Websphere WAS/WMQ/WMB Administrator

Responsibilities:

• Responsible for the evaluation, selection, and installation of WAS/WMQ Series software products and tools resulting in improved performance testing by the development team in the Lab environments and enhanced delivery of support by the operations staff on control interfaces and languages.
• Consulted with systems software support and application development staff to define and document usage guidelines and implement WMQ queue managers on multiple platforms including: Windows 2000/03 Server, AIX/UNIX, Linux, and Mainframe, which ultimately improves file integrity and tracking of critical financial file transfers.
• Provided WMQ Series / Websphere Message Broker / Datapower XI50 expertise to integrate, and support, DataPower middle EIB tier, and Websphere Application Server front-end financial application, with seamless integration to WAS/MQ/MB in a clustered environment
• Develop monitoring/tuning solutions with CA APM(Wily)Introscope
• Responsible for development, and maintenance of all KSH/Pearl/ANT/Jython-Python /JACL scripting.
• Verizon Business WFH (Remote) and client site (Lowes Home Improvement, Best Buy, American Airlines) Charlotte, NC
• SME (Subject Matter Expert) for Systems Middleware / HW (DataPower XI50/WAS/WMQ-MQFTE/WMB/Apache-Tomcat-IHS/Jboss/WebLogic) Engineering and Architecture
• Responsible for installation of software / hardware in third party client environments. Including racking of servers or DP appliances, and installation/configurations.
• Responsible for Project management, communication, and meetings between in third party clients, and business personnel
• Consult with third party client systems software support and application development staff to define and document usage, design, and support guides.
• Consult with business client systems software support and management staff to define and document usage, design, and support guides for new third party client systems, and installations.
• Responsible for architecture design documents, and third party sign off of overall Middleware Architecture
• Responsible for integration of duties within business operations help desk, systems, PM, and management teams for project deliverables.
• Responsible for problem resolution, and PMR processes with third party vendors like IBM/HP/VMware
• Provide Jboss, Apache-Tomcat-HIS, IIS expertise for integration, and support, of all these products as well as maintenance.
• Develop monitoring/tuning solutions with CA APM(Wily Introscope) and HPOV.
• Responsible for development, and maintenance of all KSH/Pearl/ANT/Jython-Python, MSSQL scripting.

Confidential, Charlotte, NC

Senior Middleware Websphere /WMQ-MQFTE/WMB/WAS/Apache Administrator

Responsibilities:

• Responsible for the evaluation, selection, and installation of WAS/WMQ Series/Workflow/Application Server software products and tools resulting in improved performance testing by the development team in the Lab environments and enhanced delivery of support by the operations staff on control interfaces and languages.
• Consulted with systems software support and application development staff to define and document usage guidelines and implement WAS/WMQ/WF queue managers on multiple platforms including: Windows 2000/03 Server, AIX/UNIX, Linix, and Mainframe, which ultimately improves file integrity and tracking of critical financial file transfers.
• Provided WAS/WMQ-MQFTE/MBroker/Apache-Tomcat-IHS expertise to integrate, and support, Websphere Application Server front-end financial application, and MQ Workflow integration in a clustered environment.
• Responsible for development, and maintenance of all KSH/Pearl/ANT/Jython-Python /JACL scripting.

Confidential

Middleware Websphere MQ/WMB/WAS/Apache-Tomcat HIS-Administrator

Responsibilities:

• Responsible Production support of Hub/Spoke MQ/MB/WBIMB/MQSI queue managers and flows on multiple platforms including: Mainframe (ZOS) Windows 2000/03 Server, AIX/UNIX, Sun Solaris, HPUX, LINUX
• Responsible for Production Change management Primary SW support for Hub/Spoke MQ/MB/WBIMB/MQSIqueue managers and flows
• Responsible for ManageNow Production severity Ticket System work tickets.
• Responsible for development, and maintenance of all KSH/Pearl/ANT/Jython-Python /JACL scripting.

Confidential, Charlotte, NC

Senior Websphere SOA/ESB/WMQ/WMB/Sonic MQ/Tibco Administrator

Responsibilities:

• Responsible for the evaluation, selection, and installation of WMQ/MB/WBIMB software products and tools resulting in improved performance in primarily PRE-PROD/PROD environments through the SDLC of SOA/ESB applications and services.
• Consulted with systems software support and application development staff to define and document usage guidelines and implement MQ/BIMB queue managers and flows on multiple platforms including: Windows 2000/03 Server, AIX/UNIX, Sun Solaris, HPUX, LINUX
• Primary SW support for Enterprise Service Bus (ESB) which is comprised of these components: Tibco RVD, Tibco BE, WBIMB, WMQ, Sonic MQ, JMS.. Mostly in the WMQ/WMB arena’s.
• Responsible for development, and maintenance of all KSH/Pearl/ANT/Jython-Python /JACL scripting.

Confidential, Charlotte, NC

Senior Retail Websphere MQ/WMB Administrator

Responsibilities:

• Responsible for the evaluation, selection, and installation of MQ Series/Workflow/Application Server software products and tools resulting in improved performance testing by the development team in the Lab environments and enhanced delivery of support by the operations staff on control interfaces and languages.
• Consulted with systems software support and application development staff to define and document usage guidelines and implement MQ/WF queue managers on multiple platforms including: Windows 2000/03 Server, AIX/UNIX, Linix which ultimately improves file integrity and tracking of critical financial file transfers.
• Improved performance of “Printing in the Financial Centers” systems by establishing MQ Series monitoring (Qpasa) on clustered environment. Support issues were resolved quicker, as well as development cycles reduced significantly.
• Provided MQ Series expertise to integrate, and support, Websphere Application Server front-end financial application, and MQ Workflow integration in a clustered environment.
• Responsible for development, and maintenance of all KSH/Pearl/ANT/Jython-Python /JACL scripting.

Confidential, Spartanburg, SC

Lotus Notes Administrator (Consultant)

Responsibilities:

• Responsible for maintenance, operation and monitoring of 2 Intel Windows 2003 servers running Lotus Domino application, or mail servers. Also responsible for firewall, CSU/DSU, Blackberry Enterprise Server/and devices, MS Outlook/Exchange, Service packs, and Domino upgrades and patches.
• Maintained Notes/Domino/BES/Firewall communications help desk. Issues encountered: Domino database replication with front - end Web app, minor Domino Development, mail routing, SPAM maintenance, Blackberry maintenance, and user security profiles.
• Other responsibilities: Light AS400 printing/file/tape backup maintenance, Win2K AD Domain maintenance, Sprint PBX phone system maintenance, general Desktop/Server support, MS Access DB troubleshooting, Video conferencing installation and maintenance.
• Responsible for development, and maintenance of all KSH/Pearl/ANT/Jython-Python /JACL scripting.

Confidential, Greenville, SC

Senior Websphere MQ/WMB Administrator

Responsibilities:

• Responsible for the evaluation, selection, and installation of MQ Series/MQ Workflow software products and tools resulting in improved performance testing by the development team in the Lab environments and enhanced delivery of support by the operations staff on control interfaces and languages.
• Consulted with systems software support and application development staff to define and document usage guidelines and implement MQ Series queue managers on multiple platforms including: Windows NT/2000, AIX/UNIX, Mainframe (MVS on OS390) which improved file integrity and tracking of critical financial file transfers.
• Improved performance of Purchase Order (PO) based systems by establishing MQ Series monitoring devices on clustered queues for all systems. Performance issues were improved by 70%.
• Provided MQ Series expertise on, documentation and adherence to IBM standards to the development team when addressing MQ Series administration and support issues.
• Responsible for development, and maintenance of all KSH/Pearl/ANT/Jython-Python /JACL scripting.
• Developed and managed multiple technical software architectural projects for an Intel/AIX install base for over 20,000 retail environment workstations and 1000 RS/6000 servers. Improved implementation standards for security and support by implementing new projects according to the business’ needs, and timelines.
• Designed technical architecture for network management/software distribution tools such as MQ Series, Autosys (CA), Tivoli TME, Installshield, and WinInstall, to create solutions for software implementation, hardware/software inventory and network fault isolation and resolution.
• Provided detailed test plans and business risk analysis for complicated data communications systems architecture, design and integration, as well as telecommunications and networking, while upholding technology standards, and creating functional install/support/upgrade procedures, and guidelines.
• Exhibited project management skills by forming project plans for all retail teams throughout the South East and delivering results by meeting project milestones, standardization of documentation, implementing new hardware setup to meet multiple needs of LAN and Desktop technical departments.
• Responsible for development, and maintenance of all KSH/Pearl/ANT/Jython-Python /JACL scripting.
• Responsible for all end-user support, including: all IBM Hard ware, IBM Software, Lotus Notes, MS Office, MS Project, Visio, Exceed, Oracle, Netsupport, Proxy, Netscape, Tivoli.
• Supported and maintained NT (PDC/BDC) networking environment, including NT Workstation installation, support and maintenance.
• Delivered timely SQL reports on call management resolution and response time for the Problem/Change Management System.

Confidential, Greenville, SC

Lotus Notes Administrator

Responsibilities:

• (Consultant) Responsible for maintenance, operation and monitoring of 48 Intel NT 4.0 servers running Lotus Domino application, or mail servers. This included NT performance monitoring, NT Service pack maintenance, Domino upgrades and patches.
• Maintained Notes/Domino/cc: Mail related help desk. Issues encountered: Security database replication, Notes Address Book maintenance, Notes Database QA and post, complex mail routing issues with Notes user Security profiles.

Confidential, Roswell, GA

IT Specialist

Responsibilities:

• Implemented and maintained NT 4.0 Server based Lotus Notes/Domino 4.6 Client/Server messaging/database system, with hands on support, and remote support through PcAnywhere software.
• Rolled out standardization of hardware/software for over 400 Compaq, Dell, and Acer laptops used by local and remote end-users.
• Resolved all technical issues for over 600 end-users and maintained security of remote end-users authentication through CompuServe’s PAL95 Client/Server for PPP.
• Assisted network administrator in the maintenance, installation and updating of Novell 4.11 Client/Server LAN environment.
• Trained local (175) and remote (350) end-users on new product software enhancements and updates.

Confidential, Palo Alto, CA

Lead Systems Engineer

Responsibilities:

• Designed technical integration of NT Workstation 4.0 servers in Hospital Client/Server infrastructures to install interfaces with HL7 based Admitting, Billing, and Inventory Systems for healthcare institutions.
• Installed and implemented OmniCell OS2/TCP/IP client (end-user) systems including hardware, software, and TCP/IP or Dial/up networking.
• Interfaced specific technical requirements and specifications from IT personnel to Omnicell’s programming team leaders developing customized coded programs to in corporate seamless data exchange between the OmniCell System and established the following healthcare systems: HBOC, SMS, ESI/EDI, CICS, Cerner, Integral, Dun & Bradstreet, and Matkon.
• Managed multiple installation projects with all levels of Hospital/Healthcare personnel and provided technical customer support issues