SUMMARY:

• 9+ years of experience in Information Technology with extensive experience in Administration and Support of EMC Documentum Environments and Application servers like Tomcat, Weblogic and Websphere.
• Configuration/Development/Integration of Content servers from 6.5, 6.7 to 7.2, DA Administration, Captiva 7.5, Fast search, xPlore and Production support of Documentum across globe.
• Experience in Documentum Product Suite and tools like Content Server 5.x/6.x/7.x, Webtop, Documentum Administrator, Documentum Compliance Manager, Site Caching Services, Application Builder, Composer, BPM, Process Builder, WDK, DFC, DFS, DQL, API, FullText Search (FAST & xPlore), D2 and Advanced Documentum Transformation Services (ADTS).
• Participated through all phases of the software development life cycle (SDLC) and experience in installing and configuring Documentum Content Server, Documentum clients and supporting components.
• Experience in installing, upgrading and maintaining high volume transaction processing Documentum environments on Windows, UNIX and Linux environments.
• Have used various SQL commands and functions to create, modify, update and delete database objects such as tables, views and indexes. Used SQL to register tables and create indexes to optimize Documentum performance. Developed SQL Joins to create one to one and one to multiple relationships. Developed stored procedures. Extensive experience using DQL (Documentum Query Language) to query objects in Documentum repositories. Was part of Datacenter migration?
• Experience with supporting Documentum servers and clients in distributed architecture. Working knowledge of configuring ACS and BOCS.
• Experience in design and implementation of Documentum Business Process Management (BPM), Workflows and Lifecycles.
• Expertise in using DQL and API server methods of creation and management of server sessions and content objects. Customize components, layouts and Application Start - ups.
• Experience with Retention Policies and knowledge of disposition of records in compliance with regulations and best practices.
• Responsible for delivering technical diagnosis and solution prescription. Work close with application/ development team if unable to resolve support issues.
• Expertise as level 3 support of Documentum applications, servers and other components. Interacted with users in resolving technical issues pertaining to applications.
• Experience is User Administration, Security, File Management and Product Testing experience.
• Contributed in preparing/customization documents and user manuals. Involved in validation of documents and document the process.
• Good team player with excellent communicative, analytical and interpersonal/Initiative skills. Ability to work well individually or in a collaborative environment.

TECHNICAL SKILLS:

EMC Documentum: Content Server, D2, xCP, WebTop, DCM, Documentum Administrator, DAMSuite Composer, Application Builder, Business Process Manager (BPM), Workflow Manager, Process Builder, Forms Builder, FAST, xPlore, Business Objects Framework (BOF), DFC, DFS, WDK, DQL, Captiva InputAccel.

Languages/Development Tools: C, C++, Java, Docbasic, DFC, Documentum DQL/API, SQL, UNIX scripting.

Application Servers: Apache Tomcat, JBoss, Weblogic, and IBM Websphere.

Databases: Oracle 10g/11g, SQL server, MS-Access, DB2, MySQL.

Tools: /IDE: Samson, dqMan/djMan, Repoint, VSS, TOAD, Query Analyzer, Eclipse.

PROFESSIONAL EXPERIENCE:

Documentum Administrator and Application Support Consultant

Confidential, Bentonville, AR

Responsibilities:

• Configuration/Development/Integration of Content servers from 6.5, 6.7 to 7.2, DA Administration, Fast search, xPlore and Production support of Documentum across globe.
• Responsible for level 3 support of applications in Documentum technologies across globe.
• Responsible for Documentum Administration, Captiva 6.5 to 7.5, webtop, D2, Input Accel, Web Logic Administration, Websphere Administration, maintenance and performance tuning
• Individual support and troubleshooting at Server and application level.
• Responsible for delivering technical diagnosis, solution prescription and implementation
• Work with application development resource if unable to resolve support issues.
• Works on a team and has individual responsibilities for Application Technical support of applications dealing with escalated and complex application problems.
• Created Solution Design Document, Architect diagrams and Ports and Flows diagrams.
• Contributed in creating user and administrator guides for end users.
• Migration and support of Documentum from 6.5 SP2 to 6.7 SP1 and 6.7 to 7.2 platform, creation and maintenance of Docbases, users, groups and, installation and configuration.
• Maintain Content Server, Web Publisher, doc broker, docbase after migration.
• Experience with Retention Policies and knowledge of disposition of records in compliance with regulations and best practices
• Have used various SQL commands and functions to create, modify, update and delete database objects such as tables, views and indexes. Used SQL to register tables and create indexes to optimize Documentum performance. Developed SQL Joins to create one to one and one to multiple relationships. Developed stored procedures. Extensive experience using DQL (Documentum Query Language) to query objects in Documentum repositories. Was part of Datacenter migration.
• Involved in the creation and maintenance of docbroker, docbase and java method server
• Contributed in preparing customization documents and user manuals
• Involved in validation of documents and Document the process.
• 24/7 on-call support on rotation basis.
• Manage high volume transaction processing and provide an easy to use interface to quickly review documents
• Contribute in preparing customization documents and user manuals.
• Involved in validation of documents.

Proficient with Captiva InputAccel Modules that includes Administrator, E-mail Importer, Automatic Annotation, Image Enhancement, Image export, Index export, ODBC Exports.

Sr. Documentum Consultant

Confidential, Raritan, NJ

Responsibilities:

• Managed Documentum 6.5 SP3, 6.7 SP2 systems and clients in a GxP Regulated Environment include Webtop and D2
• Responsible for administering, installing and upgrading Documentum environment - install/upgrade Content Server, deploy latest patches, create and clone docbases, deploy web applications and other Documentum components, monitor system health, performance tuning and trouble shoot issues.
• Upgraded Documentum environments from 6.5 SP3 to 6.7 SP1 and 6.7 SP1 to D7.0 platform.
• Extensive experience using DQL (Documentum Query Language) to query objects in Documentum repositories.
• Installed and configured xPlore 1.2 Index Server and Advanced Documentum Transformation Services (ADTS 6.7 sp2). Deployed and configured multiple patches for xPlore and ADTS.
• Developed automated tools using DQL, API and Batch scripting to run Documentum jobs from users PC.
• Responsible for level 3 support of Documentum applications. 24/7 on-call support on rotation basis.
• Individual support and troubleshooting at application level. Supported users in the U.S. and Europe. Resolved day-to-day user issues, debug Documentum out of the box issues/bugs and troubleshoot issues related to customizations.
• Experience with Retention Policies and knowledge of disposition of records in compliance with regulations and best practices
• Created users, groups, ACLs, custom objects and custom object types using Documentum Composer, DQL, API and Documentum Administrator.
• Extensively used DQL and API scripts to perform some informal testing, debugging and administration tasks.
• Develop System Design Document, Architect diagrams and Ports and Flows diagrams.
• Extensive use of HP-UNIX, Redhat Linux, Windows 2003 and Windows 2008 systems.
• Contributed in creating user and administrator guides for end users.
• Involved in validation of documents and Document the process.

Documentum Administrator and Application Support Consultant

Confidential, Tampa, FL

Servers and Application Support: Tax DMS, Records Management System (RMS), Kcurve (KC), Knowledge Management (KM), Enterprise Directory (ED), Internal Firm Services (IFS), Comperio.

Responsibilities:

• Administration and Production support of Documentum
• Responsible for level 3 support of applications in Documentum technologies.
• Responsible for Web Logic Administration, Websphere Administration, maintenance and performance tuning.
• Individual support and troubleshooting at application level.
• Responsible for delivering technical diagnosis and solution prescription.
• Work with application development resource if unable to resolve support issues.
• Works on a team and has individual responsibilities for Application Technical support of applications dealing with escalated and complex application problems.
• Created Solution Design Document, Architect diagrams and Ports and Flows diagrams.
• Contributed in creating user and administrator guides for end users.
• Migration of Documentum from 6.5 SP2 to 6.7 SP1 and 6.7 to 7.x platform, creation and maintenance of Docbases, users, groups and, installation and configuration.
• Maintain Content Server, Web Publisher, doc broker, docbase after migration.
• Have used various SQL commands and functions to create, modify, update and delete database objects such as tables, views and indexes. Used SQL to register tables and create indexes to optimize Documentum performance. Developed SQL Joins to create one to one and one to multiple relationships. Developed stored procedures. Extensive experience using DQL (Documentum Query Language) to query objects in Documentum repositories. Was part of Datacenter migration.
• Involved in the creation and maintenance of docbase
• Experience with Retention Policies and knowledge of disposition of records in compliance with regulations and best practices
• Contributed in preparing customization documents and user manuals
• Involved in validation of documents and Document the process.
• 24/7 on-call support on rotation basis.
• Manage high volume transaction processing and provide an easy to use interface to quickly review documents
• Contribute in preparing customization documents and user manuals.
• Involved in validation of documents.
• Proficient with Captiva InputAccel Modules that includes Administrator, E-mail Importer, Automatic Annotation, Image Enhancement, Image export, Index export, ODBC Export and MDW.

Documentum Consultant

Confidential, Jackson, MS

Responsibilities:

• Responsible for Web Logic Administration, maintenance and performance tuning.
• Designed and developed the messaging framework for communication between workflow manager and other Enterprise applications.
• Manage and publish author's content better using FTP service.
• Manage high volume transaction processing and provide an easy to use interface to quickly review documents using Task Face all in one user interface.
• Connecting people, systems, involving content and Data, Analyzing, monitor typical stages in a business process life cycle
• Involved in migration from Documentum Suite 5.3 SP2 to 5.3 SP6.5. Migration included e-Content Server, WDK, and Web Publisher.
• Involved in getting required specifications for Metabolism assay into design specification for development team.
• Installing new versions of Documentum products on client machines and setting up development environment that links to the other modules of the project environment.
• Maintained Content Server, Web Publisher, doc broker, docbase and docApps after migration.
• Created users, groups, Roles and permission sets using Documentum Administrator.
• Created process workflows to automatically promote test-sheet files to next user in workflow cycle and to the next state in their lifecycles.
• Contributed in preparing customization documents and user manuals.
• Involved in validation of documents.

Documentum Consultant

Confidential, South Field, MI

Responsibilities:

• Working with Application architect and team lead on requirement analysis.
• Implementation of Web based content management system using Documentum's Web Cache and Web Publisher.
• Created custom login page for various Web clients.
• Customized WebTop components, layouts including Search, Inbox, Properties and Menus to satisfy business needs.
• Created rules editor files specific to queries and Xselector for policy updates. Validated and associated templates with supporting files.
• Created Change Sets for a set of files as part of SOP.
• Developing and customizing JSP views for various user profiles.
• Created Web Publishing configuration using Documentum Administrator for publishing content to website using Web Cache.