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Short Description:
Plans, develops, tests, and documents computer programs, applying knowledge of programming techniques and computer systems.
Complete Description:
Years of Experience: 8-11 years of experience in the field or in a related area.
Job Description:
Familiar with standard concepts, practices, and procedures within a field. Relies on limited experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required. Works under limited supervision with considerable latitude for the use of initiative and independent judgment.
The purpose of this work statement is to obtain quotations for temporary professional services to assist the Michigan Department of Technology, Management and Budget with the support of the L2K/MyLicense Commercial Off the Shelf (COTS)software being used by several state of Michigan departments to track license related data and processes.
The person in the position will function as a member of the support team assigned to assist customers who leverage the L2k COTS software. Several departments of the state are leveraging the L2K software from System Automation.
Maintenance support is required to keep the systems running smoothly and configured appropriately to meet the business requirements of each agency. The person filling this position may also be expected to provide maintenance support to areas such as Accela, SIPS, Crystal Reporting, Oracle forms and reports, configuration management, testing and other areas as needed.
Skill | Required / Desired | Amount | of Experience |
Experience with Windows 7, 8 and 10 operating systems | Required | 2 | Years |
Experience with Crystal Reports | Required | 8 | Years |
Experience with Oracle SQL Developer, TOAD or similar database client | Required | 2 | Years |
Experience with Webservice support | Desired | 2 | Years |
Experience with Microsoft Office API | Desired | 2 | Years |
Excellent written and verbal communication skills | Required | 2 | Years |
Experience working in a team environment | Required | 2 | Years |
Strong leadership and instructing background and experience. | Required | 2 | Years |
Experience with Agile development | Required | 2 | Years |
Experience with Cypress | Desired | 2 | Years |
Knowledge of State of Michigan business pracices and internal systems such as ChangePoint and REMEDY. | Desired | 1 | Years |
Experience with ITIL incident request, problem and change management | Required | 1 | Years |
Experience with Java, Oracle Forms & Reports, other Ad Hoc Reporting tools | Required | 1 | Years |
