Network Engineer

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Required Skills:

Network Engineer
Hardware Configuration
Operation Monitoring
ITIL mgmt.
troubleshooting
enterprise networks.

Job Description:

11-15 years of experience. Provides technical guidance for directing and

monitoring information systems operations. Designs, builds, and implements

network systems.

he NOC Network Engineer is responsible for technical support, maintenance

and monitoring of highly available and complex District Government

enterprise network infrastructure. Primary role involves monitoring critical

infrastructure and network related components, performing an initial triage

of incidents, and escalating incidents.

Analyst Role and Responsibilities:

Monitor global network infrastructure (Solarwinds, Splunk, HP
Apppulse, and Sitescope)
Contribute to Root Cause Analysis for customer/internal
outages and recommend resolutions
Document infrastructure procedures for internal support
Prioritize workload to ensure service and project delivery
targets achieved
Review new network designs and changes to ensure that they
meet Operational Acceptance Criteria and are supportable
Update design documentation for internal and customer support
Contribute to Continuous Service Improvement
Support after hour and weekend on-call duties for global
trading and office support.

Key Accountabilities:

Ensure network availability maintained
Ensure network issues are resolved in accordance with OCTO
service level agreements
Ensure persistent problems are diagnosed and resolved
Ensure Changes do not cause business outages or issues
Ensure accuracy of network documentation

CONTRACT JOB DESCRIPTION:

Responsibilities:

Provides technical guidance for directing and monitoring information
systems operations. Designs, builds, and implements network systems.
Directs compilation of records and reports concerning network operations
and maintenance. Troubleshoots network performance issues. Analyzes
network traffic and provides capacity planning solutions.
Monitors and responds to complex technical control facility hardware and
software problems. Interfaces with vendor support service groups to ensure
proper escalation during outages or periods of degraded system performance.
Manages the purchase, testing, installation, and support of network
communications, including Local Area Network (LAN)/Metropolitan Area Network
(MAN)/ Wide Area Network (WAN) systems.
Performs system-level design and configuration of products including
determination of hardware, OS, and other platform specifications.
Plans large-scale systems projects through vendor comparison and cost
studies.
Performs a variety of systems engineering tasks and activities that are
broad in nature and are concerned with major systems design, integration,
and implementation, including personnel, hardware, software, budgetary, and
support facilities and/or equipment.
Provides quality assurance review and the evaluation of new and existing
software products.
Provides assistance and oversight for all information systems operations
activities, including computer and telecommunications/communications
operations, data entry, data control, LAN/MAN/WAN administration and
operations support, operating systems programming, system security policy
procedures, and/or web strategy and operations.
Provides input to policy level discussions regarding standards and
budget constraints.
Supervises all personnel engaged in the operation and support of network
facilities, including all communications equipment on various platforms in
large scale or multi-shift operations.
Supervises complex operations that involve two or more additional
functions such as, but not limited to, network operations, systems security,
systems software support, and production support activities.
Monitors and responds to hardware, software, and network problems.
Provides the routine testing and analysis of all elements of the network
facilities (including power, software, communications machinery, lines,
modems, and terminals).
Utilizes software and hardware tools and identifies and diagnoses
complex problems and factors affecting network performance.
Troubleshoots network systems when necessary and makes improvements to
the network.

Minimum Education/Certification Requirements:

Bachelor's degree in Information Technology or related field or equivalent

experience

SKILLS:

SKILL	YEARS USED	LAST USED
Overall IT Exp. ( 12 + yrs.)
Education:
Certifications:
Hardware Configuration, Operation Monitoring and Maintenance tasks. Required. 8 Years.
Experience interfacing with IT leads to ensure proper escalation of issues during outages or periods of degraded system performance. Required. 8 Years.
Compiling and analyzing information related to critical events (preparing reason for outage reports, timelines, impact, etc.). Required. 8 Years.
ITIL management framework experience. Required. 6 Years.
Cisco CCNA or higher networking experience equivalent experience. Required. 8 Years.
Experience with network monitoring tools such as Solarwinds, Netscout, Splunk, HP Apppulse, and Sitescope. Required. 8 Years.
11-15 yrs. troubleshooting network performance issues. Required. 12 Years.
11-15 yrs. analyzing network traffic and providing capacity planning solutions. Required. 12 Years.
11-15 yrs. planning and configuring an enterprise network. Required. 12 Years.
11-15 yrs. monitoring and responding to hardware, software, and network problems. Required. 12 Years.
Bachelor’s degree in IT or related field or equivalent experience. Required. 16 Years.
Spanning Tree Protocol (STP) and Routing Protocols (EIGRP, OSPF, BGP, and eVPN/VRF). Required. 6 Years.

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