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Printer Deployment Technician Opportunity in Philadelphia, PA
My client, an international financial institution located in Washington DC has a long term contract position available for a Printer Deployment Technician.
RESPONSIBILITIES:
- Facilitate the vendor access to all spaces where the new printers will be installed
- Check and prepare the spaces for deployment
- Coordinate the necessary works (e. g. electrical and data cabling) and make sure that everything is ready for deployment
- Coordinate with the units' ITs and office managers and identify the best ways to have a smooth deployment with no disturbances to the users (after hours)
- Provide logistical support to the vendor when delivering MPS equipment in each building (schedule the loading dock access, coordinate the movers, assure available space in the storage rooms. etc.)
- Coordinate the storage and staging areas
- Coordinate with the Vendor and GSD department the removal and disposal of the old printers
- Provide logistical support to the vendor for printer installation and setup
- Prepare deployment progress and update reports
- Collect information for planning, installation and post-installation evaluation
- Communicate through email and telephone with the implantation team
- Collaborate with other team members and contribute productively to the team's work and output, demonstrating respect for different points of view
- Analyze facts and data to support logical decisions regarding the project work
REQUIREMENTS:
- Education: Bachelor's degree
- 2+ years of experience working in the office technology support field
- Experience with desktop software: including but not limited to Microsoft Windows 7, Office 2010, Lotus Notes and SAP.
- Good knowledge of hardware and software products and problem solving/troubleshooting skills
- Good knowledge of office technology hardware – PC's and printers
- Good understanding of information systems technology to include common computer applications, operating systems, hardware, networks, and messaging systems of the types
- Good knowledge of using Excel and PowerPoint
- Flexibility to work in shifts and weekends on as-needed basis in close co-ordination with onsite and offshore team as well as with end users across the globe, in a multi-vendor / service provider environment
- Willingness to work after hours
- Excellent verbal and written communications skills
- Ability to function well in a team-based environment and contribute towards common goals
- Strong planning and organization skills
- Courteous and patient demeanor with clients
- Ability to personal responsibility and accountability for timely response to client queries, requests, or needs
- Ability to take personal ownership and accountability to meet deadlines and achieve results
- Ability to work independently and follow through on requirements and deadlines.
For faster process, call to - (202) 719-0200 Ext:127.