Job Seekers, Please send resumes to resumes@hireitpeople.com
Pl. send resumes to resumes@hireitpeople.com
Purpose Of the Role:
- To lead and provide high quality operational and technical application and systems support.
- Owner of the Problem Management process, ensuring goals are achieved.
- Minimizing the adverse impact of Incidents and Problems on the business and preventing reoccurrence of Incidents.
- Engineering Graduate/CA/MBA
- Lead and prioritize the Application Support team’s work load
- Manage and Own the Problem Management Process
- Develop, co-ordinate and promote the effective functioning of problem management activities across all of support teams
- To examine potential areas for Service Improvement and raise proposals with the Service Manager
- Provide technical leadership
- Maintain application monitoring, performance tuning and testing
- Documenting the reports obtained from the team members and presenting them to the senior leadership.
- Identify training needs or requirements for yourself individually and for the team
- Should be comfortable with different ITIL processes of Incident, Change and Problem Management.
- Good knowledge on Incident, Problem and Change management process
- Knowledge on Ticketing tool
- Manning P1/P2 Bridge Calls
- 7+ years of experience in IBM InfoSphere Master Data Management (MDM), SOA (Service Oriented Architecture) technologies , Batch processor ,Maintain Services , MDM Notifications ,MDM materialized views, MDM Post batch processing and reports.
- 7+ Years of relevant IT experience in IBM Data stage
- 7+ years of experience in Unix, Java
- 7+ Experience in Oracle, PLSQL
- 5+ Experience on PCF, Angler is plus
- Knowledge is Data Warehousing concepts is a plus
- Must have Production support experience supporting Data stage/ETI ETL tools - scheduling new jobs, restarting the job streams, bug fixing etc
- A good knowledge in the design of complex data transformation and expert in the use of lookup, aggregator etc
- Financial Services experience a plus.
- Efficiently lead small to large sized teams in various assignments and worked as Production Support Lead for Financial Clients.
- Good understanding of Financial/Banking Domain.
- Strong software development and debug/troubleshooting skills
- Experience in creating and maintaining technical documentation.
For faster process, call to - (202) 719-0200 Ext:127.
