Job Seekers, Please send resumes to resumes@hireitpeople.comShort Description:
The primary responsibility of this Technical Specialist (TS) is to develop, facilitate and conduct end user training for the upgrade of PennDOT CADD software.
Complete Description:
- Manager prefers candidates local to the Harrisburg Area.
- This requisition requires an onsite, in-person interview.
The primary work location is at The Keystone Building in Harrisburg, PA.
Flexibility to travel throughout the Commonwealth of PA for consecutive work weeks to conduct multi-day training classes at various locations is required.
Technical Specialist (TS):
The primary responsibility of this Technical Specialist (TS) is to develop, facilitate and conduct end user training for the upgrade of PennDOT CADD software (Bentley MicroStation, InRoads SS2/SS3 to OpenRoads SS4/Connect, including revised PennDOT workspace and work flow). The candidate must possess a solid understanding of the processes associated with civil engineering design and have current skills in Bentley software listed below:
- MicroStation
- Storm and Sanitary/Subsurface Utility Engineering (SUE)/Subsurface Utility Design and Analysis (SUDA)
- OpenRoads Technology for Survey and Roadway Design
- iPlot and iPlot Organizer
- Trimble Business Center
Other responsibilities include:
- Design training plans that deliver large-scale transformation that achieve Department-wide adoption and proficiency for approximately 600 end users
- Collaborate with PennDOT team members to:
- develop customized training materials to address PennDOT’s needs.
- identify appropriate business examples to illustrate key concepts/features.
- identify and document business practices that maximize efficiency.
- Develop and conduct customized training for additional PennDOT applications as needed.
- Coordinates training reviews to verify that designed trainings meet quality standards, functional/ technical requirements and user needs.
- Works with PennDOT team members to anticipate, identify, track and resolve issues with current training and develop contingency plans as necessary.
- Documents all work for future reference.
- Follows quality standards.
Travel requirements:
- Approximately 50% of time will involve traveling throughout the Commonwealth of PA. During the training phase, consecutive weekly travel will be required for 4-6 months. Expenses for personal vehicle, lodging and meal expenses must be paid by the candidate but will be reimbursed per Commonwealth travel allowance policies.
Skill Requirements and Experience
Required:
- Strong oral and written communication skills in the English language.
- Knowledge of civil design process.
- Two years (four years desired) working knowledge and support experience which includes technical understanding, creation/maintenance of user documentation and training, in Computer Aided Drafting and Design Engineering Software.
- Minimum of one year experience in delivering live multi-day training classes for highly technical civil design software.
- Flexibility to travel throughout the Commonwealth of Pennsylvania for consecutive work weeks to conduct multi-day training classes at various locations.
Highly Desired:
- Two year minimum (four years preferred) working knowledge of the following:
- Bentley MicroStation, InRoads and InRoads Survey civil design software.
- One year minimum (two years preferred) working knowledge of the following:
- Bentley civil design software: OpenRoads, Storm and Sanitary, Subsurface Utility Engineering (SUE)/ Subsurface Utility Design and Analysis (SUDA), IPlot and IPlot Organizer.
- Trimble Business Center
- Minimum of one year experience in developing customized training materials for classroom, instructor led and web-based training classes.
- Experience in developing comprehensive user documentation.
Skill | Required / Desired | Amount | of Experience |
Strong oral and written communication skills in the English language. | Required |
Knowledge of civil design process. | Required |
2 yrs. (4 yrs. desired) working knwledge & support exp. which includes technical understanding, creation/maintenance of user documentation & training, | Required | 2 | Years |
in Computer Aided Drafting and Design Engineering Software. | Required | 2 | Years |
Experience in delivering live multi-day training classes for highly technical civil design software. | Required | 1 | Years |
Flexibility to travel throughout the Commonwealth of PA for consecutive work weeks to conduct multi-day training classes at various locations. | Required |
Working knowledge of Bentley MicroStation, InRoads and InRoads Survey Civil Design Software (four years preferred). | Highly desired | 2 | Years |
Working knowledge of Bentley Civil Design Software: OpenRoads, Storm and Sanitary, Subsurface Utility Engineering (SUE)/ Subsurface Utility Design | Highly desired | 1 | Years |
and Analysis (SUDA), IPlot and IPlot Organizer (one year minimum (two years preferred)). | Highly desired | 1 | Years |
Trimble Business Center (one year minimum (two years preferred)). | Highly desired | 1 | Years |
Experience in developing customized training materials for classroom, instructor led and web-based training classes. | Highly desired | 1 | Years |
Experience in developing comprehensive user documentation | Highly desired |
