Job Seekers, Please send resumes to resumes@hireitpeople.comDescription:
Client currently seeks a BMC Developer to join our team for a Remedy 9.1 implementation.
Roles and Responsibilities:
Roles and Responsibilities:
- Install and configuration of BMC Remedy applications ( Remedy 9.1) and customize BMC Remedy applications
- Under general direction, design, implement, and maintain the Remedy Action Request System and corresponding ITSM modules
- The candidate will need to have functional / Technical knowledge covering ITSM best practices, methodology and workflows
- The candidate will also need to have technical experience with Remedy workflow programming, ability to troubleshoot using Remedy log files
- The candidate will need to have the ability to propose, recommend, configure, develop, test, and implement solutions given these Remedy tools
- Implement integrations with BMC Remedy applications
- Draft technical installation, configuration and customization specification documents
- Design custom or product-based solutions based on BMC Remedy applications
- Estimate level of effort to design or deploy products or solutions
- Knowledge of ITIL compliance processes and ITSM suite capabilities
- Must have minimum 3+ years of Remedy 9.1 development OR support experience
- Must have good knowledge of Local area network, TCP/IP protocol, internet connectivity and Databases.
- Formal Remedy 9.1, SRM 8 and AR System 8 trainings an advantage
- Excellent analytical and troubleshooting skills
- Very good communication skills
- Bachelor's degree with focus of applied sciences or engineering from leading institutes
- Minimum of 3+ years of BMC Remedy Development
- Should have development and support experience on AR System, ITSM, Atrium CMDB, SRM, SLM and RKM (all Remedy 9.1 version) and dependency impacts of any changes or updates.
