Job Seekers, Please send resumes to resumes@hireitpeople.com

• Responsible for assisting in designing, coding, developing, integrating and implementing Salesforce.
• Responsible for shaping development strategy along with providing oversight for external vendor developed functionalities.
• Lead the team of developers and configuration specialists in ensuring thoughtful and technically enriched solutions as part of new development (i.e. CTI, Live Chat)
• Responsible for heavy configuration within Service Cloud responsibilities.
• Design and develop integrations between Salesforce.com (SFDC) and other applications/systems such as telephony system, common Customer services, and other applications as needed.

• Ability to work as part of a team with mix of internal and external resources.
• Ability to provide development and delivery time estimates.
• Ability to exercise independent judgment and deliverable actions based on project requirements.
• Must have experience in Service cloud
• Must have experience as a technical lead or senior level Salesforce development skills.
• Must have integration experience between Salesforce to other applications.
• Must have strong analytical skills.
• Strong communication skills (verbal and written).
• Agile background preferred.
• Force.com and Apex/Visualforce capabilities preferred.
• 401/501 level certifications a plus
• Salesforce Lightning a plus.

• High School Diploma required. Bachelor's degree preferred or equivalent work experience.
• Must have at least 6 years of hands-on Salesforce development either in configuration or programming.
• Must have experience in large call center environments